Overall a bad experience…read more We chose Commercial Residential Aluminum (CRA) for positive experience 10 years ago, with good CRA lanai cage still on our property. But this lanai extension and patio paver project was poorly managed administratively. This caused us issues and extra work/cost. The project was slow to finalize contract taking weeks; review delayed as CRA has e-mail domain issues; needed to correct several errors they made. Coordination for the patio paver work was weak. We had to direct obvious items ourselves, including connecting / continuing existing drainage (that was part of contract) and removing/reconnecting obsolete drain pipes; (all part of contract). Most concerning, CRA ordered the wrong pavers: initially attempted to place that blame to us, and only acknowledged the mistake when proven otherwise, our grey color choice in writing twice. This color issue finding occurred on paver installation day - 3 weeks into the project. We were told correcting the paver color would delay the project another 3-4 weeks for new paver delivery (an unknown). This was rough to hear after the job had already been put on hold by CRA merely because we asked to be included in any cost change requests. Trust in how they'd treat us now was low. CRA putting our job on hold caused distrust. Left us little choice but to proceed under pressure with the wrong color material. (I.e. Duress; wrong decision!) There was also no meaningful accountability for this paver error. We incurred significant out-of-pocket costs for trying to fix their error by staining, sealing, and the labor to correct the pavers. No compensation or acknowledgment was provided in the end. CRA denied helping or paying the labor needed to do the project (that's the real cost). But glibly advised they'd pay for the bottle of stain. These communications have been awkward to say the least. To elaborate on CRA change-order handling: Our project was paused for a week (put "on hold" by the office manager until we Docusigned agreement to pay) solely because we justifiably requested to be included in any change order discussions / cost increases and receive proper documentation. They states ours is a "retail job" and we did not warrant being included; charged an additional $450 related to the footer digging / stump hole filling work that was double billing. Disappointing because prior guidance from CRA was that the trench could remain as-is. We had already a paid other contractors for this added work so did pay double. We asked for a copy of that $450 invoice or payment of that invoice. They denied providing it to us which is suspect. The final bill has been sent to us by CRA with out this. Paver install was via a subcontractor too I found issues with footer to paver connections that would have caused large delays if not seen. Later undercut landings I had to repair myself. We waited for a week for the paver team to finish the sanding pavers (it took 45 only minutes); but this delay negatively impacted other work we tried to accomplish such as the color issue - not allowing us to get labor help. To their credit, the aluminum cage installation itself was well done - final inspection quality was lacking. It required follow-up work was done well. DO FULL INSPECTIONS! Overall, this project involved poor communication, lack of coordination, and questionable billing practices. Operationally the team did follow through swiftly to address the inspection concerns and minor issues observed after job completion and we appreciated that very much. Not the level of professionalism we expected. Rating 2 is based on not trusting the company, being boxed in by CRA on decisions that we ultimately regretted. It should be a 1. But the ops team tried hard. Final: CRA just wanted their money. HOW they operated seemed less important than getting STUFF DONE. Photos : tan pavers vs requested charcoal grey. cage install with dyed pavers (first of several tries to fix ourselves). door kick panel popped open. Inspection findings.

We recently used CRA to complete our lanai extension. These people were great from start to…read morefinish.They are professional, respectful and friendly. They explained the process thoroughly and made sure we were comfortable.We would like to thank Scott, Holly,Josh, Tito's crew and everybody else involved in the completion of our lanai. We are very satisfied with their service and products.

Today, Re-screen Renovations (based out of Sarasota), started and finished the repairs to our…read moreHurricane Ian damage, which included a complete screen replacement, removal/replacement of broken and twisted beams, as well as an extra pair of tensioning cables to help shore up the overall structural stability/stiffness of our pool cage. The crew was great, (they were all extremely nice to our 10-year-old lab when he couldn't stand it any more and *HAD* to go outside to meet his new friends), and they even included a brand new lockable doggie door for him! We had to leave the house shortly before the job was completed, and I was impressed to find just a literal tiny handful of overlooked screws and spline. Oh... and when we drove up, I was pretty sure Aunt Edna had been bagged up and left at our sidewalk, but that was actually four large trash bags filled with everything that had been cleaned up from the job site. I highly recommend them.

Great communication, price and quality of work! I would highly recommend this team, they were…read morefantastic!

I met with Joe Menna, and his commitment to quality is reassuring…read more The countertops in his showroom art terrific. Overall, heads and shoulders over the other contractors my wife and I have met.

My job was a small laundry room makeover to allow for a wine fridge and extra storage. I worked…read morewith the designer and when presented the cost I was shocked. The designer was later let go/or quit and then my experience became worse. Cabinet sizes were wrong and cabinet style were wrong. They never checked the blueprint to get the right cabinets installed. Communication with the owner, Joe, was awful. He was basically yelling at me about the timing of finishing install. it was a HUGE cluster that should've taken 2 weeks instead it was 2 months. The bookkeeper kept hounding me for payment and I had to keep telling her that I wasn't going to pay anymore towards the project until it was finished. The installer(s) didn't;t clean-up after themselves, either Lack of professionalism , Bullying and high costs should be enough to keep anyone from using them.

Gulf Gate Rescreening performed several services with excellence. At first I got an estimate to…read morerescreen my pool after the renovation, but then we decided to redo the decking and eliminate the screen. They were flexible at changing the service to removal. They did a fast and thorough job at the removal, and the cleaned up well. Later, when we were ready to replace the pool area gutters, the came through again. They first removed the old gutters and the metal "wrapping" around the facia. We discovered the wood rot was pretty bad and postponed the install. We looked around for carpenters to fix the facia and found a few 5-star rated ones. We also asked Gulf Gate who they recommended and it was one of the 5-Star people we found. These guys were great as well. They convinced me to use cedar instead of pressure-treated and that led to us cancelling a new install of the "wrapping" but Gulf Gate, who had no problem with the cancellation. Finally, they installed the 6-inch Super Gutters, which are extremely strong and designed to support a pool cage. We are not reinstalling a cage, but these are the only gutters that would go with the straight-line modern architecture of our house. They look great and are big enough to handle a hurricane (which also means they are a bit pricey). I definitely recommend this company!

The customer service and the quality of the finished work was outstanding. I needed to rescreen a…read moresmall lanai and contacted the company based in their excellent reviews. They answered the phone right away and had Jim reach out to me the same day to set a time for a walk through. He was very prompt, professional, and gave me a quote on the spot. He helped me select the screen and the work was performed while I was out of town. Just got back and the visibility of the Phifer, 18x14 fiberglass screen in charcoal is fantastic. I was worried charcoal color would impact the view because it was dark but in fact it absorbs the light with no reflection so the eye just sees past it. We had 25 years old screen that was threadbare, what a difference. I highly recommend this company.

Buyer Beware! I had this company out to bid on roof repairs after Hurricane Ian. If you want to be…read morescammed and pay more than 3x what you should- definitely call them! My bid from Legacy was about $7500- by waiting patiently for another roofer- I had the repairs properly and reliably done for $1500. You can do the math here- these guys are the type of 'family business' that takes advantage of others going through catastrophic times. But they do talk a good game and make you want to believe-- just don't!!!!!!!

I had received a couple quotes for a roof replacement and Legacy came inline with the others. What…read morestood out was the customer service and the time frame to get on the schedule and start to finish. I would recommend Legacy to anyone in search of getting their roof replaced 100%! Jordan was the first introduction and he was great from start to finish. He answered all of my many questions and kept me informed of the status. I did not have to guess where I was in the process or reach out like usual with so many other service providers these days. What he said was going to happen, is what happened and when he said it would happen, it did. Prior to the tear-off, Valerie, in the office, let me know the schedule and what I should prepare and expect. In her defense, I did not read the email until the day after it started so I wasn't fully prepared for the roofers, but the document had every detail I needed to know. Angel was lead and he reached out to let me know the plan. As mentioned above, I was not fully prepared but Angel went above and beyond to get the area prepared. He was there for my questions and the whole crew were very professional. The roof was done when promised and easily passed the city's inspection! I can not thank the Legacy Crew enough! They turned an expensive, stressful task into a walk in the park! Thank you Legacy Crew!

Typically, we do our due diligence when choosing contractors, but when 2H Rescreening was…read morerecommended to us by a partner business, we were so glad we reached out! Henry was Johnny-on-the-spot with responding to our initial request and clearly explained his part of our extensive lanai expansion, including the cage replacement we would need. Henry and his team went above and beyond in coordinating with the paver company, and they did a great job keeping our new decking free of metal filings and other debris throughout the process. If only every team of workers were as collaborative and communicative--not only with each other, but with the customer! That kind of coordination and professionalism really stood out to us. SIDE NOTE: Literally the day after completion, a "severe thunderstorm" blew through--and our cage is still standing! We actually watched the panoramic screen support bow in the strong winds. No doubt we'll call Henry for reassurance, but we're confident they stand behind their work and will make sure the framing remains sound and secure. We would absolutely recommend 2H Rescreening to anyone looking for a professional, responsive, and conscientious team!

Great company, very reliable, prices are very reasonable.I highly recommend it. Henry is very…read moreattentive and professional

Here's a polished Yelp review:…read more West Coast Screening and Seamless Gutters did an excellent job installing our screened front entry. The price was affordable, the work was completed fast, and communication was great from start to finish. There was almost no wait time, which made the whole process easy and stress-free. The front entry looks great, and I would definitely recommend them to anyone needing screening or gutter work.

What in the world...I received an invoice from West Coast screening the other day and the invoice…read morewas from February 9th, 2024, 2 years ago! I just ignored it at first thinking it was a mistake. Then they started charging me late fees and sent another invoice. They asked me to prove that I had paid this invoice or I would continue accruing late fee charges. So I looked in my bank history and found them my check. The check was for the $100 charged (it was a small job), written to the owner Vlad Poksans. I sent them a copy. They did not even thank me for doing their accounting for them. So watch out for billing.

I have used 5 Star Pavers 2x now to do clean/resand and seal my driveway and lanai. Excellent…read moreservice and quality work. They show up early, ontime when they are scheduled, an stay till the job is done. Working with Tom was easy and they stood by the quote that was given. They are fairly priced. I would highly recommend them. Give them a try once, and you will use them forever!

Just had them install pavers in driveway and backyard. They added to existing pavers, did an…read moreexcellent job of sowing old with new. Seamless work on the boarders and making the whole project look like it was always there. Everything was done as promised, and with an acceptable time frame. We could not be happier!!!