We had an awful experience with Gettle. We had a meeting with them and our contractor. We left the meeting knowing we were not hiring them. They moved ahead without signatures or confirmation from us. We were charged $3100 for nothing. Total scam. read more

Pool was finished on time and was a job. Well done! We love it! Thanks !!!!!!!!!!!!!!!!!!!!!!!!!!

Stalling tactics! Waited months for a permit. The Company that eventually built the Pool had a permit in 2 weeks. Retained $5000 of deposit no explanation. read more

Gettle Pools has been my option for all pool needs since I moved down to Sarasota, Fl. The team is so helpful, reliable and always answers my questions with no pushback or annoyance. I recommended them to all my family and friends! (You should too) read more

Gettle Pools - Masonry/Concrete Near Me - Sarasota, Florida

I never write reviews but this one needed to be noted so it can help others when making a decision. Gettle Pools was a referral so we really didn't look much into it, but unfortunately it wasn't a good referral. We built a pool with Gettle for the past year and I am so glad it's finally over! The communication was TERRIBLE! Honestly the worst! They never let us know anything and when we asked, we were the assholes. The quality of work from the subcontractors was good, thank goodness! Scott is the owner and head guy and it's just a jerk- cocky, arrogant and rude. The professionalism was not there at all and we expected it after spending $50k on a pool with them. Super disappointed in the service and would not recommend them. Hope this helps make your decision easier. read more

It was a terrible experience . Took about 2 years to remodel our pool. Scott is so irrespecutful and treats his clients awful. We had to pay 100 % before he fixed a problem that they left with the electrical which kept affecting the pump because he said it was the only way he would have it fixed but never did . The travertine was a terrible job and we asked him several times to please have the tile people come and fix it but they never did. We just didn't want to deal with them anymore and preferred to look for someone else to fix these problems. read more

Completely disappointed with their response time. I recently built a home and my contractor has not explained anything about the pool system how it works or what is left to finish. All he said was "it's not my responsibility to explain it" My pool is green and starting to mold. Not only that I signed off for a pool alarm and I got a baby barrier installed! Not what I signed and certainly not what I paid for. My contractor said it was the pool companies fault and refuses to remedy the situation. My husband has contacted the company for two days and all he has been told is that they will call him back or they need to talk with the contractor first. We are the owners and need to know if they've been paid and need them to explain to us how to use the pool system and why we did not get the pool alarm??! They didn't it even finish the tile work in our jacuzzi. The lady he spoke with was rude and very unprofessional. It's unbelievable that as the owner of the home they refuse to talk to you. read more

Gettle Pools - Masonry/Concrete Near Me - Sarasota, Florida

Using this pool company was the most disappointing experience I have even had. They did not finish my job. They never returned the pool light back into the pool, never came back for new pool start up and never returned my calls. I highly recommend NOT using this company. read more

RUN. AWAY. Gettle Pools is a NIGHTMARE - they dont deserve any stars. This is the worst company to do a pool project - nice until they get the contract and deposit, then the real fun starts. Dont believe the "35 years in business" statement - this was his father's business and reputation, not the son's. If you hire Gettle Pools you will deal with constant lies, ridiculous delays (dont believe them when they say 6 weeks from dig to swimming, more like 6 months ++), inattention to customer communications (stating they dont have to return calls when asked), greedy money grabs in the middle of the project (3 attempts within 90 days to extract additional $$, refusal to honor terms of contract, construction mistakes like installing pool light in the wrong end of pool through the shell (then stating they wont fix it), drainage pipe going into the dirt under the pavers and screen cage, multiple incorrect diagrams on the permit, charging the customer to fix their diagram errors, and disregard for SRQ County rules like posting permit, accurate drawings, and safety fence collapsed into pool. Gettle could not keep my project details straight - forgot to add cover pit to diagram, steps in wrong location, equipment in garage instead of outside next to pre-existing electrical hookup. When confronted with questions, Gettle goes on the offensive, bullying, rude, dismissive - accuses you of insulting him and his wife!! Classic deflection by a bully. And higher cost than most other contractors, turns out. His subs treat your property as their garbage can - never a clean up, rarely an appearance by Gettle at the construction site/when he does show up is unannounced or late. Most of their subs give you an eye roll when you ask them about Gettle - telling me that Gettle gets fired on a regular basis. Lack of communication with the subs created issues - gunite company came loaded to pour but had wrong diagram, pool shell pour measurements off requiring repair, sent excavation company to the site on the one day I said no one onsite due to social event - then blamed me for project delays! Does the bare minimum on specs for pool like drainage and rebar in shell. Gettle even threatened his subs with legal action if they delivered any further services or materials to the site during dispute. I fired them in February, got a lawyer and settled after weeks of foot dragging by Gettle and his lawyer - they of course did not admit any wrongdoing, even with pictures of the mess and a text/email thread a mile long. So $13K+ over budget, have to fix serious errors in construction, 6 months behind schedule, large amount of wildlife attracted by stagnant water in pool shell, and may have to get an extension on the permit since it is almost a year since approval. Had to re-file NOC and various other forms to get permit going again. Ruined winter & spring season in Sarasota, now so delayed it is impacting summer season up north. Still very glad I fired them, will have a much better pool in the end and dont have to put up with their nonsense. Again, run away from these horrible people unless you would enjoy dealing with the above, all for over market prices. read more

AVOID THIS COMPANY. They are borderline criminally untrustworthy. Badly botched a pool design for me, refused to take responsibility, and then even advised other pool companies to stay away because it would be hard to fix. Owner is seriously bad news. Steer clear. read more

Never had any repair or installation from Gettle, only routine pool maintenance. Pool was constantly green with algae, unable to use it weeks at a time. Tech always skimped on chemicals because he claimed he was only able to procure so much per week. Once under control it would soon drift back to a cloudy mess. Tech blamed keeping solar heater temp too high, even though thermostat was set at level below water temp. Fired the tech, long after I should have. New company came out and immediately noticed two things: inadequate filtration system for a pool my size, but more importantly, the cap on the filter cartridge was bent/damaged. The rubber gasket was not sealing which allowed dirty water to recirculate back into the pool. It appeared someone had slammed head or cap onto cartridge and damaged it, and since tech was the only one working on it for over ten years, it was obvious why pool was dirty and who had caused it. He wasn't the owner of the company, but he represented them. Pool has been great since the change in filtration system and a professional tech. By the way, the pool temperature obviously had nothing to do with my dirty pool. read more

I paid Scott Gettle to lie to me and waste my time. Pretty much the only thing that he knows how to do is to collect money. He'll be sweet when he comes around for that. Everything that he told me that was not in writing was a lie. read more

I normally don't do this since I do not like to talk bad about people, but this company really pissed me off. The owner told me the repair is $350 and when I wanted to schedule it it was suddenly over $1,200. Job to do: dig in 3 feet and replace the knee of a pipe. Well, good luck in Sarasota. read more

Never use Gettle. The process was horrible. We were NEVER communicated/educated about what to expect through the various stages of construction. His subcontractors would show up and we would have to get educated on the fly. Gettle's lack of concern for his crew, the quality of work, and mostly the client is beyond terrible. He actually yelled at us when we needed to know what to expect and how the project was proceeding. We did, however, hear from him repeatedly when a payment was due. Then, we would hear from him everyday - twice a day - until paid. NEVER use this company. His crew even just shrugs and shake their heads when talking about his lack of reliability and communication. There is no way to rate with zero stars. read more

Buyer beware! Gettle Pools is a certified Pebble Tec installer, but it does not mean they are a professional installer. Met with Scott Gettle to initiate repair of a cracked bench seat in my SPA first week of January 1-4-2017, and they are just finishing up today 3-29-2017. I am the second owner of the Pool/SPA so the extended Pebble Tec warranty is null and void. Come to find out via one of the workers (after the fact) their subcontractor was the one who installed the Pebble Tec surface that was now needing repair. Long story short it took this contractor over two months to finish a one-two week small resurface project. The workers left a mess in my yard, emptied their mixing pails in the shrubs, left the construction waste and tools throughout my property from start to finish, tainted my pool water with SPA bondcote and plaster waste (which I'm still cleaning out aqua sediment on everything), not to mention the muriatic acid wash bath they gave my spa heater for three days (also dumped the aqua acid wash into the pool). Communication is unprofessional, never know when they are coming out or what is being done, or when it will be finished. Not the professional experience I expected. read more

I have been so impressed with Gettle Pools. The finished product has been amazing but even more so is the service after the project is completed. Thanks Scot and crew for all that you do! read more