Had them come out to fix three different equipment problems. They spent over an hour and then…read moreleft. Resolved NONE of them. Recommend no solutions. Did mutter about "not liking" the piece of equipment I upfront specifically arranged for them to look at and then did nothing with it. I spent a few minutes myself looking at one of them and determined that a check valve was stuck closed. I spent another few minutes looking at the piece of equipment I asked them to and then the manual online and then solved that problem - actually it also solved the third problem as well. They did refund the majority of the cost. Agree it is rare equipment but it was specifically mentioned up front. Also, still no idea why the acid feeder wasn't worked on.

We hired On-Time pool service in April, they estimated our caged pool for $149 a month which was…read morehigher than other pool companies but we wanted the quality and a lot of people recommended them on social media. However later we found out that it doesn't worth the money we paid. The guys who took care of our pool are new, don't have any experience or knowledge about what they are doing. Couple times they forgot to turn the valves back on after they were done with "cleaning". The guy just left 3 minutes ago and here is my pool, didn't even bother to brush it. It is my last day of service with that pool company!

This company used to be called Aqua Doc Pool Company. Check out the reviews before doing business…read morewith them. Many reviews that are glowing about that company, are fake. They took over one year to complete my pool, when they promised at contract signing that it would "only take a few months". Completion should have been in June, but didn't happen until 10/31. Lots of blaming the county, blaming other contractors, blaming Ian (which happened a few years earlier), etc, etc. The workers just show up unannounced, which is alarming when they appear in your backyard without prior notice. Once the pool cage was up, they'd also just walk right on in. Extremely unprofessional for them to not bother knocking on the door to alert you they are there to work. Shoddy work (one part has failed twice already). They also don't know how to get the control panel to work with the app (which the sales guy said was "so easy to do"). This company has also called me a liar to prospective new customers. It's extremely unprofessional for them to do that. If any of you all want proof, I have tons of email and text trails showing that this company royally sucked and didn't do their job professionally, nor on time. And to call me a liar for letting the world know about the terrible experience I had...they are horrific. When you have loads of negative reviews about a company, it really tells the story. And that story is .... *THIS COMPANY IS THE PROBLEM*, not me or anyone else that's trying to warn you to stay away from them.

bad company run away their workers are disrespectful and take forever to complete. Leave the…read moreproperty torn up

Bulldog Pools is a very professional builder. Trustworthy…read more Excellent design Great management

Did not put even finish on pool. Follow up horrible. Too many issues for a less than two year old…read morepool. Save yourself a headache.

So let me tell you the problem with Basecrete. The Basecrete company owner will tell you that it's…read morethe best product for the job. And then Basecrete will recommend a contractor or company to install their product. When it fails / leaks, the contractor will blame the material, and Basecrete will blame the application contractor. After a bit, both will disappear and not return calls because they already have their money. If they tell you this material is good for a pool deck due to it's ability to move, they are wrong. It leaks. If they tell you that you just need to use their sealer, they are wrong. It still leaks. We used their products, their contractor, and paid top dollar. What we have now is a leaky pool deck.

From the owner: Basecrete is a proprietary blend of polymers and specialized content. An all-in-one waterproofing…read moremembrane and bondcoat that provides exceptional strength and unparalleled adhesion, yet remains flexible to absorb movement in the underlying concrete structure. With its range of applications, Basecrete is the ideal solution to protect or repair any concrete structure.

Typically, we do our due diligence when choosing contractors, but when 2H Rescreening was…read morerecommended to us by a partner business, we were so glad we reached out! Henry was Johnny-on-the-spot with responding to our initial request and clearly explained his part of our extensive lanai expansion, including the cage replacement we would need. Henry and his team went above and beyond in coordinating with the paver company, and they did a great job keeping our new decking free of metal filings and other debris throughout the process. If only every team of workers were as collaborative and communicative--not only with each other, but with the customer! That kind of coordination and professionalism really stood out to us. SIDE NOTE: Literally the day after completion, a "severe thunderstorm" blew through--and our cage is still standing! We actually watched the panoramic screen support bow in the strong winds. No doubt we'll call Henry for reassurance, but we're confident they stand behind their work and will make sure the framing remains sound and secure. We would absolutely recommend 2H Rescreening to anyone looking for a professional, responsive, and conscientious team!

Great company, very reliable, prices are very reasonable.I highly recommend it. Henry is very…read moreattentive and professional

We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

Gettle Pools has been my option for all pool needs since I moved down to Sarasota, Fl…read more The team is so helpful, reliable and always answers my questions with no pushback or annoyance. I recommended them to all my family and friends! (You should too)

We had an awful experience with Gettle. We had a meeting with them and our contractor. We left the…read moremeeting knowing we were not hiring them. They moved ahead without signatures or confirmation from us. We were charged $3100 for nothing. Total scam.

Andrew has been excellent and now the pool is fully back to its normal color. I am extremely happy…read moreI found him. This is a small business and Andrew, the owner is the one doing all the work. He is not sending an employee to do it which makes all the difference. If you are looking for someone to help you and maintain your pool he's definitely the person you want. I have had only good experiences in working with him. I wish more service people were like him.

Have not heard from them yet, nor from any others you named…read more Just was hit by hurrican Ian and did not have power from last Thursday until late last night (Monday). So I can only say that Ian was Not Good as a representative of GVA Pool & Spa. I really need some good pool service after the deluge of trees and leaves and bushes into the pool. No water overage, though. No water spilling where it should not have.

We have been using Lakewood Ranch Pool and Paver for several years now, and I cannot recommend…read morePeter and Cheri highly enough. They handle our weekly service and the occasional repair with absolute professionalism. They are incredibly responsive, consistently on time, and have never missed a service visit. If you are looking for a reliable, family-run business in the Lakewood Ranch area that actually cares about the quality of their work, look no further.

Nightmare scenario. Close to two months after payment, my pool and spa is not complete, and instead…read moreis just in the condition shown in the photos. My backyard and side have pavers thrown about, old and new. My things have been sitting out for over a month uncovered. My driveway is also not finished with promises of extra sand left unkept. People keep showing up at our pool deck on random days with zero communication or warning at all hours of the day and night. Buyer beware.

Told me a day and did not come. Reached out a few times and they ghosted me/ignoring me. Spoke with…read moreDre. On the phone initially but he went ghost.... Wouldn't recommend

From the owner: We are the only company in Florida available 7 days a week and offer the largest range for delivery…read moremoves and repairs