Andrew has been excellent and now the pool is fully back to its normal color. I am extremely happy…read moreI found him. This is a small business and Andrew, the owner is the one doing all the work. He is not sending an employee to do it which makes all the difference. If you are looking for someone to help you and maintain your pool he's definitely the person you want. I have had only good experiences in working with him. I wish more service people were like him.

Have not heard from them yet, nor from any others you named…read more Just was hit by hurrican Ian and did not have power from last Thursday until late last night (Monday). So I can only say that Ian was Not Good as a representative of GVA Pool & Spa. I really need some good pool service after the deluge of trees and leaves and bushes into the pool. No water overage, though. No water spilling where it should not have.

Red Rhino was excellent! Cristopher diagnosed the broken skimmer and provided detailed photographs…read moreof the dye test. Anthony came out the next day and replaced the skimmer which entailed cutting the cement around it. He was so professional. He cleaned up the area and did a great job of patching the decking. He even worked in the rain. Kudos to the Red Rhino Sarasota team! We definitely would recommend them!

Very pleased with the professional service provided by your company and most of all by your agent…read moreAndrew Roth. He is a great representative for your company. He was both knowledgeable and conscientious of our needs. He took the time to explain the problem and the options for repair. He is an asset to your company and the major reason we are using Red Rhino for our repairs.

Called TJ about a pool issue we were having. He was on vacation, but took the call. He was…read moreextremely professional and courteous and was understanding of the problem. He came out and discovered it was a simple fix and not to worry. The next day he returned and fixed our issue. Would highly recommend TJ to anyone who wants quality work by a honest licensed contractor!

I had a horrible experience with this pool company and would not recommend it to anyone. I can not…read moreelaborate further since I was threatened with a lawsuit.

What is the measure of a company? Quality products? Excellent customer service? Timeliness? All of…read morethe above? When a company performs and meets these expectations, do they generally garner enthusiastic praise, or is that considered minimally acceptable? I think the measure of quality in a company is not merely found in how well they perform a service or provide a product. Rather, what happens when things don't go as planned. Integrity matters when things go awry. Absolutely, when a company provides quality materials and excellent service, it should be noteworthy, but when they take customer service seriously enough to mitigate issues of their own accord without any prompting, it alleviates pressure on the homeowner to know that the situation is manageable. Part of that important ongoing process is communication; a well-informed customer is certainly the bane of any mediocre company's existence, but you know you found a top-notch performer when they ensure updates are frequent and well-understood. Such is the case with LaGasse design and the saga that was my pool renovation. I do not trust easily, and from the onset I was comfortable with the representative's knowledge and willingness to recite said information so that I might grasp the finer points. The work ensued and each day I was provided detailed updates. Even with delays (through no fault of anyone, just the condition of the former fiberglass installation), the crews were always communicative and professional. The it happened; the unthinkable. Problems arose after the build completed and I feared I would be left to my own devices. Not the case at all. Steve assured me they would resolve my issues no matter how long it took. That's integrity, and that is why I would highly recommend them to anyone. Doing a good job is praiseworthy, standing behind your work shows integrity and pride. Robin states on their website that they don't have customers, they have relationships. I absolutely believe that to be true. Even though now, my problem is resolved, and despite the many trials to get to this point and Lagasse always resolute in their desire to make the customer content, I am dejected that I won't see Steve and Dexter in my backyard anymore. Not just a quality company, quality people.

Again, if I could give them a Zero I would give them a triple Zero. To all customers that Steven…read moreand Robin Lagasse defrauded and promised one thing but installed another because in tiny letter they had written that instead of Travertine they could send brick, but charge for travertine. Please, my email address is verycken@aol.com. I have an attorney, we are filing criminal charges. I have filed charges with Florida Department of Licensing. Robin was charged with fraud in March 2021 in Sarasota. Steven also has a record. Please get in touch with me so that we can go after them and stop them like Olympus Pools was stopped. Again, get in touch with me. Why be anonymous? They crossed out the payments so that they do not have to do the bonding until the very end. The rusted rebar is coming through the concrete. The plumbing has one pipe 20 inches from the second twisted pipe which is 25 inches from the third one and 10 inches from the fourth one. It is not holding pressure. The six to 8 weeks has become almost one year and he wants me to give him the last payment and trust him that he will bring the equipment and bond the pool. He also cut my brand new solar system above the valves, which he took with him. Run, do not walk, run away from this company.

Gettle Pools has been my option for all pool needs since I moved down to Sarasota, Fl…read more The team is so helpful, reliable and always answers my questions with no pushback or annoyance. I recommended them to all my family and friends! (You should too)

We had an awful experience with Gettle. We had a meeting with them and our contractor. We left the…read moremeeting knowing we were not hiring them. They moved ahead without signatures or confirmation from us. We were charged $3100 for nothing. Total scam.

I wanted to give Cristian a HUGE THANK YOU for helping me find my precious Blessed Virgin Mary…read more pendant in the pool. I was at the Little Dipper in Dell Webb on Saturday and didn't realize my pendant which was my Mother's fell out of my bathing suit pocket. I meant to remove it before getting into the pool but forgot. I didn't sleep all night and got up early Sunday with my husband to go to the pool to hopefully find it. When we arrived your employee was there, which I was surprised but grateful. I explained to him what I lost and he immediately started scoping the pool. He located it in the 5' section and used his net to lift it out of the water. I was so grateful and had prayed all night that I would find my Mothers pendant of the Blessed Mother lost in the pool. I asked him his name and when he said Cristian, I felt like it was a sign from God. Please know that this young man was so helpful, and I will remember him forever. I was so thankful he was there on a Sunday to take care of the pool and help me. You have an OUTSTANDING employee, and he demonstrated his commitment to do his job and take the time to help me and do such a great job taking care of the pool in Dell Webb. I know that he has been with Signet only a short time, but he indicated how much he enjoys his job with Signet and will be a valued employee to your organiztion. Jan Duren

My second review for Signet Pools. Our condo assn. had MANY guests visiting when our main pool pump…read morefailed and needed to be replaced. Signet did the impossible and had a new pump ordered and INSTALLED in two days. Many thanks go out to Rome, our contact person, as well as Daniel and Joe who did a great job of installing. We are a new Signet customer and we are very pleased with their service!

do not waste your time and hard earned money with this company. very unprofessional and…read morediscourteous to their clientele. making accusatory remarks without surveying the damages for themselves and insinuating we caused it, is a lack of professionalism and just simply looking for a way out of correcting their own mistakes. several times they were contacted and given ample time to correct said damage. do not build your paradise with them because it will surely become a nightmare to deal with later on.

Quality work. Pure genuine honest company. Would recommend their work to anyone. They did what…read morethey said and I couldn't be happier with them.

Best experience ever with a contractor. Years of experience shows with craftsmanship and helpful…read morestaff. From the sales person to the crew everyone was polite and answered all my questions. I would recommend this company to anyone that needs on time work with a beautiful finish.

Please read the reviews on Yelp, Google and BuildZoom. Many of the lower reviews submitted…read more describe situations like I experienced. BuildZoom recommends hiring a contractor with a score higher than 95. Lagasse Pools had a score of 89. On Google they had a score of 3.9 out of 5. LaGasse Pools is not a member of the Better Business Bureau. Check their unresolved complaint (s). I urge you to do your homework before hiring this business. My pool looks pretty good, however, it is not finished per my expectations. The owner told me, via an email, that they were going to make the necessary repairs. Unfortunately it seems as if he has changed his mind. The ordeal that I have gone through during this pool project has been a total nightmare.