We have been using Roark for many years, (including by the original owner of the company). Since…read morethe first installation of the panels, we needed some of the panels repaired but never had any problem with the service nor with the response of the company. Last month, with our new roof, major changes had to occur with the solar panels which went smoothly. Hopefully, we will not have any problems with the new panels nor with their installation in the future. We expect to continue getting good service in the coming years for a reasonable price.

I have used Roark for my solar for many years, so when they started pool service, I signed on. They…read moreare, friendly, knowledgeable, and dependable. They send pictures after each visit and explain what they did. Whenever I have a question or problem they help me right away. I think they are great and highly recommend them.

Terrible service lately, the last several times our pool is green within 5 days. ( they "service…read morethe pool weekly) This week , I called to inform them, and request a more thorough cleaning moving forward, and was promised a supervisor would be out to shock the pool and two days later no supervisor and now the pool is completely pea green. This company prior was local and it seems now they are based in another city and the quality has suffered.

Following up to the previous review...I am the homeowner of the pool that Rudy and Abbey V posted…read moreabout. I am so aggravated by your service since pool troopers bought out the company I was originally using for 2 years. This is the second time in 2.5 months that my pool has turned completely green under their services (first time was around April 20). My pool started turning green late on Friday 6/30 (it was "serviced" Monday 6/26). I understand it was a holiday week, but after calling on Monday (my normal service day) to tell them my pool was green, I received an automated email saying my regular service day was changing to Tuesday except during holiday weeks (and July 4th was on a Tuesday). The tech shocked my pool on Wednesday and didn't properly close up the pool filter properly because now it's making noise like air is coming out of it, the jets are not fully pumping like normal, and my pool vacuum is more sluggish than before the tech was there. I called this morning (Friday 7/7) to see if a tech was returning and I was reassured that someone was scheduled. Just arrived at home at 5:30 (after normal service hours) and this is the state of my pool. Now it's been a full week that I haven't been able to use my pool and it's extra disappointing that it happened on a holiday week when I had company over and we planned on using the pool. I have called "Patrick" multiple times and left a message and have not received a reply. Really hoping you answer me, Patrick, because your company needs to rectify this situation. Update: your tech arrived this evening to clean the pool and address the mechanical issue. Still not thrilled that I couldn't use my pool all week, but at least he showed up when he was scheduled to and acknowledged that the person who took over his route was doing a poor job. Looking forward to hearing from you, Patrick...

Michael at GNM Services is a pool servant, as far as I'm concerned. After having other pool…read morecleaning services who do the bare minimum, it's amazing to have someone truly go above and beyond. So glad we found GNM. Our pool is always sparkling clean and Michael has put new life into our marcite, removing stains that everyone else said couldn't be done.

We are so lucky to have found GNM Services. We have two pools that get a lot of use. We had issues…read morewith the chemical balance, filter issues and sometimes it even turned green. We literally don't even think about the pools now that we hired GNM Services. Michael, the owner, comes every week and takes care of every detail of pool maintenance for us. My only hesitation in writing this review is that he will get so popular he will be too busy for us!

Good techs leave fast, bad ones stay too long. Techs don't follow instructions. Also price is too…read morehigh for sticking a oh strip in pool and dumping a tub of salt in.

this company is very expensive.. the techs are unreliable and the supervisors never fallow through…read morewith what they promise There are plenty of pool services out there. Avoid this one they're customer service is terrible they have cost me a lot of money because of their neglect Worst pool company in SWFL