We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

have shopped and purchased various items in the past 5 years and have had your staff service my…read morepool equipement when needed. The management and staff at your store are excellent and are not only knowledgeable but are very helpful and friendly. Thank you, to the management and employes at this store. Charles Marcum

What a scam. I scheduled an appointment for them to fix few things that I was told were under…read morewarranty, one of which was a loud buzzing noise from my Hayward C200S filter housing. Tech said this is a super common issue and just overall bad design as the rubber end cap eventually forms holes/cracks so it no longer seals properly. This filter was just over a hear old, but he replaced the filter element and it fixed the issue. Then to my surprise I get a random invoice for almost $260 for the filter and install labor, when there was zero conversation or consent given for this non warrantied service. I spoke with Kevin the store manager from the Lakewood Ranch store who told me that according to his tech he did discuss with me, which is totally false. His solution was to just apologize and come get their now used filter and give me back mine, that basically they did nothing wrong. Then on top of it they were supposed to fix one remaining issue they missed on their original appointment and the tech said he was told to just install my old filter and leave. Again very poor communication as Kevin said nothing about cancelling this follow up call. I merely told him that in the future I wouldn't be a customer do theirs and he assumed this name to just cancel anything pending, instead of asking.

This company used to be called Aqua Doc Pool Company. Check out the reviews before doing business…read morewith them. Many reviews that are glowing about that company, are fake. They took over one year to complete my pool, when they promised at contract signing that it would "only take a few months". Completion should have been in June, but didn't happen until 10/31. Lots of blaming the county, blaming other contractors, blaming Ian (which happened a few years earlier), etc, etc. The workers just show up unannounced, which is alarming when they appear in your backyard without prior notice. Once the pool cage was up, they'd also just walk right on in. Extremely unprofessional for them to not bother knocking on the door to alert you they are there to work. Shoddy work (one part has failed twice already). They also don't know how to get the control panel to work with the app (which the sales guy said was "so easy to do"). This company has also called me a liar to prospective new customers. It's extremely unprofessional for them to do that. If any of you all want proof, I have tons of email and text trails showing that this company royally sucked and didn't do their job professionally, nor on time. And to call me a liar for letting the world know about the terrible experience I had...they are horrific. When you have loads of negative reviews about a company, it really tells the story. And that story is .... *THIS COMPANY IS THE PROBLEM*, not me or anyone else that's trying to warn you to stay away from them.

bad company run away their workers are disrespectful and take forever to complete. Leave the…read moreproperty torn up

We have been using Lakewood Ranch Pool and Paver for several years now, and I cannot recommend…read morePeter and Cheri highly enough. They handle our weekly service and the occasional repair with absolute professionalism. They are incredibly responsive, consistently on time, and have never missed a service visit. If you are looking for a reliable, family-run business in the Lakewood Ranch area that actually cares about the quality of their work, look no further.

Nightmare scenario. Close to two months after payment, my pool and spa is not complete, and instead…read moreis just in the condition shown in the photos. My backyard and side have pavers thrown about, old and new. My things have been sitting out for over a month uncovered. My driveway is also not finished with promises of extra sand left unkept. People keep showing up at our pool deck on random days with zero communication or warning at all hours of the day and night. Buyer beware.

From concept to delivery, we have truly appreciated the expertise and professionalism of the entire…read moreteam at Lanai.Lifestyles. This is a family run business and they take that very seriously - I mean, even WE feel like family. Our outdoor kitchen, pergola, and furniture is absolutely spectacular. I HIGHLY recommend!

Great customer service Stephanie was super helpful in helping us make a selection and guess what…read moremade in America. The furniture came as planned and looked elegant on our large lanai delivery was done by Loren and he gave great advice on placement and care a must place if you love well made and beautiful looks.

Our pool was damaged by hurricane Ian after the pool screen ended up in the pool. The pool had been…read morerepaired but the repairs were visible. The pool surface was also discolored from age. We engaged Blue Tropix to resurface the pool with excellent results (see photo). The process was explained and when the resurfacing was completed they did the startup as well, which is important. Looks like a new pool.

From the owner: "Turn your pool into a tropical paradise" -Pool Renovation & Remodeling- Call for Free Estimate…read more(912) 732-8379 CPC1458919

So finally a technician, sent by the district manager, arrived and found that the tube that feeds…read morewater into the Spa was apparently twisted to such an extent that it didn't allow water to flow freely into the Spa. Hence, the control panel couldn't gage the amount of chemicals needed or anything else. So basically, someone put it together that way and shipped it off. My question is why would they deliver a Spa without knowing if it works properly in the first place. You are supposed to set it up, make sure it's functioning correctly or take it back or fix it if it doesn't but they started it and said there you go, we have your money and we don't care. All it took was for us to go to the shop in Sarasota twice, call them three times and expose them to the public to get it fixed. Now, when they delivered it they scratched the panel, so now to see how long that will take and how loud we have to be to get that fixed!

We were searching for a hot tub to help with my husband's spinal injury. We are so happy to have…read more found Hot Spring Spas of Sarasota. Paul Antolik is wonderful! He takes the time to go over your needs without sales pressure and also to go over how to care for the spa. We also had to delay delivery because of contractor issues and Paul was just great about it. The delivery and set up went off without a hitch. A fantastic experience all the way around. I highly recommend Hot Spring Spas of Sarasota!

Andrew Elbrecht does an Amazing job on my pool. The water has never looked better; which doesn't…read moresurprise me since he uses a lot of new tech to clean pools. Pretty cool stuff. Thanks Andrew!

The next best thing to a recommendation by a customer is a recommendation by a fellow industry…read moreprofessional. As an owner of a pool cleaning and maintenance company on the west coast I have had the privilege of getting to know Andrew, the owner of North River Pools through various industry professional networks and training forums. It's no secret, the pool cleaning and maintenance industry has a stigma attached to it due to the low standards of professionalism, integrity, and accountability. Businesses like North River Pool Service need to be at the top of the list when choosing a pool service company for this very reason. There is something to be said about a pool service company says what they do, and does what they say. Andrew has been a phone call away for me since I opened my business and with his help, knowledge, and encouragement, my business would not be where it is today. In summary, if you are looking for someone that will care for your pool as their own, get in while you can with Andrew at North River Pools.

Our new filter motor was making a high-pitched whine. Kyle was very knowledgeable and took his…read moretime to find the proper speed to stop the noise. He made adjustments then had me come out and listen a number of times until he got it right. I am very appreciative.

Not sure why the low reviews. We've been coming to this location for years and years and always…read morelove it! The manager is amazing and everyone here is so friendly and helpful and we've had no issues at all, they always take care of us with all our needs! Highly recommend!

What a wonderful company - the motherload for plants, pots, and misc. items. The team at Your Farm…read moreand Garden is fantastic and so helpful! A special thanks to Bob and Michael for their knowledge and assistance in making sure we picked the correct plants for our home and conditions. Craig in delivery was also great - he even came out on Sunday (his day off) to make sure we had everything right! Thanks so much and we look forward to our next visit.

Bought 2 short palm trees. The service was cordial. Workers were so kind and patient. They…read moredelivered and planted the trees in our property when they said they would do it. I highly recommend it for all your farm and gardening needs.