There are several pool equipment and supply stores in Sarasota, but in my experience (with three…read moreseparate firms) Poolwerx on Lockwood Ridge Road is the best. Other locations don't take the time to listen to you, but Amy and Steve do. They spent time explaining the advantages of the new pool heater they recommended, and then arranged for installation in less than a week. They create a sense of confidence and trust in their service and reliability. 5 stars! Try them out before you settle for something else.

Poolwerx is such a Fantastic change of who we had before. So grateful that we found you. Our pools…read morehaven't looked this great in so many years. Knowledge and Attitude equals your team. Thank you!

I wouldn't recommend. They finished our pool, but now never return calls for service on defective…read moreitems (lights, heater, pavers, etc) He was having money issues at the time of our pool build and somehow that became our problem. I guess now they are making us pay for it by not returning any calls to fix issues under warranty. Disappointing because I thought he was a decent guy. But clearly customer service is not their thing.

This is the worst pool builder you could ever hire. See attached photos of what the pool builder…read moreleft us with. The owner Reg Bedard left us with a pool that had a ring at the bottom of the pool, a fire feature that we paid for that he never finished. And now the Lanai tiles are sinking He does not stand by his work, the guarantees are a joke because all of the contractors he hired are subs and good luck finding them to repair their horrible work. I cannot believe he still has a license to build pool. DO NOT HIRE THIS COMPANY.

Highest recommendation. George and Sonny are reliable and professional. They have serviced our pool…read moresince new for the previous owner and we continued with them when we came to Florida in 2016. George is extremely knowledgable on all facets of our salt water pool and keeps it up and running all year long. Never rushed and always committed to doing what is needed when it's needed.

I guess I cannot give zero stars so I have to give 1 star. We relocated to this area a year ago and…read morethis pool service was the one being used by the former owner who had not lived in the home for a while. First impressions were good and then things slowly went downhill after that. Because my husband has been ill and I work out of state a lot we kind of let things slide until I started to see green slime and debris in the pool often after they had serviced it which is weekly. I understand our pool is old and we are currently getting bids on refurbishing the entire pool and deck but simple servicing should not be affected by the age of the pool. When the owner came out after a complaint he clearly said it needed to be shocked but why the guy who comes every week could not identify that and take care of it is beyond me. The weekly cleaning guy comes in and barely scrubs down the sides of the pool. We have a rather large pool and spa and it the whole brushing process takes him less than 2 minutes from start to finish. I have never seen him scrub the spa and have to continually ask him to do so every week. The vacuuming takes a little longer but not by much. Our pool is starting to have some chips and after he vacuums I can go right out and see the same chips that were there before he arrived. When he extends his pole for brushing he frequently hits the top of our screened in roof and I am afraid he will puncture it if not watched carefully. My husband had to speak to him twice as after he vacuums he takes the contents and umps them right outside our screened area where we walk and leaves a mess. That didn't happen more than twice as my husband got pretty mad. The whole cleaning process from start to finish never took more than 10-15 minutes. Recently we had an issue and the owner came over and did a brief servicing and cleaning of the filter which we were told when we hired them that this was an annual service. I can understand paying for any parts but not the service which we had been told was included but once a year only and this was once a year. He never charged us the first time so why he can say it was not included now is beyond me. The cost went up significantly this year and the service went down. Needless to say my husband cancelled our service today. I do not recommend this company to anyone who cares at all about the servicing of their pool. Although the owner is very responsive he rarely takes ownership for what has occurred or his employees. All I got told was he has never had anyone complain and this particular employee who has been with him for years. That is not listening to what the customer has to say at all. I have been in a senior leadership role in health care for many years and know what customer service is about and how critical it is to any good business. This company does not demonstrate that all. To say you have never had any complaints and then to find multiple online is kind of naïve as to what people are saying about your company, Find another pool service company that you can trust and puts you the customer first not this one at all!

We bought a home with a pool 9 years ago and were fortunate enough to have someone recommend Ocean…read moreBlue to us. We have used them ever since. From day one they have always been prompt, polite, competent, honest, and professional in their service... and reasonably priced. If we could give them more than 5 stars, we would. Travis is exceptional, as are all the employees and owners we have encountered. It's no wonder this company has continued to grow and prosper over the past 10 years! Craig- Lakewood Ranch

If you're one of the Pool Troopers customers Ocean Blue took over, like me, BEWARE: don't assume…read morethey'll stand behind equipment Pool Troopers previously installed. My Jandy TruClear salt system was installed in April 2024 and failed just over two years later, still within Jandy's 3-year warranty. Ocean Blue informed me of the issue after a routine cleaning shift, but instead of helping get it handled as a warranty claim, they told me they're not an authorized Jandy warranty service station and that I need to deal with Jandy myself. Then, to rub salt in the wound, they quoted me $1,808.30 just to replace the salt cell. Not the whole system - just the removable cell! The cell takes 2 minutes to swap, it's just popping the cover and put it back. For perspective, the exact same complete Jandy TruClear 35K *whole system* (TRUCLEAR11K) is currently listed brand-new online for $1,379.99 shipped. I've been a Pool Troopers customer for more than 11 years and continued with Ocean Blue after the takeover, paying $160/month. I expected a lot better than being left to chase the warranty myself while being handed a ridiculous replacement quote. The ultimate irony is that Ocean Blue says in writing they're "not an authorized Jandy warranty service station," yet they're perfectly happy to charge me $1,808.30 for another Jandy cell. If the replacement fails under warranty, are they gonna tell me yet again that they aren't an authorized warranty station and send me somewhere else? Hopefully this warns other former Pool Troopers customers before they find out the hard way.

After tiring of my old pool service I found Clear Pool and have been worry free ever since. Very…read morefriendly and pool is sparkly clear!

Jon does a great job! My pool was leaking water from the pump and he came out the next day to help…read moreand had fair prices. Knowledgeable about all aspects of pool service beyond just cleaning which is hard to find. Would definitely recommend.

My husband and I were so happy to work with Tyler for our new pool! The experience was very…read moreprofessional and we had great communication, Tyler made sure we got the pool of our dreams within our budget! Highly recommend Bella Pools for customer service and high quality pool!

Used Bella Pool for about a year. Generally OK but two major problems. First, I had a leak from…read morebottom of filter. Bella sent their "repairman" to check it out. Told me he couldn't fix it and I needed a new filter unit ($3,000 - $5,000). Bowersox fixed it next day in thirty minutes for $100. More recently, a new pool tech was assigned. Within three weeks pool is full of green algae. Tech sells me $150 phosphate treatment and $150 new pool cartridge. Pool still looks awful. Hired Ahrens Pool - they come out and pool is sparking within 24 hours, I have to replace brand new pool filter cartridge that phosphate treatment ruined.

My uncles pool guy moved out of the area and he needed a new one fast. Andrew was quick and…read moreresponsive and his work proves his companies motto of treating his clients like family. Highly recommend his services, you will not regret it. 5 stars!

Our pool has leaked since Fox Pools built our pool in 2022. We noticed quickly that we had to keep…read moreadding a lot of water to the pool. We called Fox to look at our pool and diagnose the problem. They said they sent someone and there wasn't any problem. The tech never rang our doorbell, never talked to us, there was no contact. We add water to pool for 1 hour 2 times a week. Fox Pools was zero help. Once the bill is paid in full they are no help and no follow up. Very disappointed in their customer service especially after the bill is paid.

We hired Fox Pools To build the pool at our newly constructed house in Skye Ranch. I appreciated…read morethe quick responses I received throughout the process. They actually call you back! The pool construction went as planned and any concerns I had were addressed quickly without someone making excuses. I had 3 quotes to compare and Fox was at or lower the competition. Pool looks and performs great! Honest and great people to work with!