1. The Polish Room

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    Napa, CA

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    The Polish Room

    4.0 (4 reviews)
    Closed • 9:00 am - 12:00 pm

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    Services - The Polish Room

    Manicure

    Manicure and pedicure

    Nail fill-in

    The Polish Room Photos

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    3 years ago

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    3 years ago

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    3 years ago

    My go-to for nail services. Sheena is amazing at her craft! Kind, professional, and provides amazing customer service.

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    4 years ago

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    Green Polish - Gel manicure

    Green Polish

    3.4(43 reviews)
    0.4 mi

    I went here for the first and made a last minute appointment with a technician a friend…read morerecommended. 2 friends recommended this salon to me, both have gone multiple times. I did not have a good experience and will likely never return. It's a nice location downtown, it's the old Paint nail polish salon that closed a few years ago--RIP bc they were good. It's close to a parking garage. They offered a menu of complimentary drinks. They were able to fit me in last minute. The lady who did my nails appeared to be stressed and my entire gel polish change experience was lacking. The service itself was aggressive, rushed, and uncomfortable. It felt like she was pressed for time. We all have our days but she was too rough on me. I will say the manicure itself was nice but she left paint on my skin. Also I'm not sure how clean it was. The nail file appeared to be communal. She brought a small plastic dish for me to soak my polish off and it was obviously used, but I'm hoping it was sanitized? TLDR: I didn't have a great experience and I don't want to return.

    It was our anniversary weekend in Napa, so hubby and I walked into Green Polish around 1:30 PM on a…read moreFriday, hoping to both get pedicures. Unfortunately, they could only take one of us, so my hubby walked around while I stayed for a luxury pedicure. My feet were definitely in need after all the walking we did in downtown Napa. The place is clean and welcoming with eight nail stations and eight pedicure chairs. They offer complimentary water, wine, and snacks, which was a nice touch. The pedicure chairs are super comfortable, and the overall atmosphere is calm and relaxing. Soft music played in the background and the TV was on mute. I had Saidy for my service. She was a bit on the rougher side, but not unkind. The part that threw me off a little was when she said I'd be getting a 25 minute massage. She started the timer, applied cream to my legs, dropped something and then said sfed be back and walked away. I noticed the clock ticking down by the time she returned, four minutes had passed. I was tempted to ask if she'd reset the clock since the prep should've been done beforehand, but I decided to just relax and enjoy. The massage itself was ok. I've had better and while the foot soak, hot stones, mask, and hot towels were nice, my right heel still felt a bit rough afterward. When I paid, I let the front desk know the service was just ok and still left a $5 tip. Overall, it's a lovely spot and a relaxing experience.

    Photos
    Green Polish
    Green Polish - Receipt of builder gel nails.

    Receipt of builder gel nails.

    Green Polish

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    Venus Nail & Spa - Bachelorette weekend ready! The bride loooved the outcome.

    Venus Nail & Spa

    4.0(116 reviews)
    0.5 mi

    I went in to have hard gel polish removed, and it was my first time visiting this salon. I called…read moreahead of time, explained exactly what I needed, and thought it would be a simple, quick appointment. Right from the start, something felt off with the technician. I really wish I had gotten her name. She was extremely rough with my nails, and my nail beds were burning from how aggressively she was filing them. It felt like she was rushing through the service, as if she was running low on time. Throughout the appointment, she was taking phone calls and talking across the salon to other people while working on my nails. And she was talking so kindly to them in the switch up when she would talk to me was insane. It made the experience feel very unprofessional. She also seemed irritated that I wasn't paying with cash. When I told her I was using a card, she rolled her eyes. I didn't realize she expected me to use my physical card, since most businesses now accept Apple Pay, she sighed heavily in annoyance. After she handed me the receipt to sign. I accidentally signed in the wrong place, and instead of politely pointing it out, she spoke to me in a very condescending and aggressive tone, like I was a child. Considering how I had been treated, I chose not to leave a tip. The service cost $10, took about 10 minutes, and the overall experience was unpleasant. That seemed to make her even more upset. She hesitated before handing my card back and looked genuinely shocked that I hadn't tipped. I have never been treated so poorly at any business, especially at a nail salon. Between the rough treatment, the rushed service, the unprofessional behavior, and the rude attitude, this was one of the worst customer service experiences I've ever had. I will not be returning, and I cannot recommend this salon based on my experience.

    The salons really cleaned and well maintained. I walked in…read moreand they super welcomed me here. I got Lin(?) she's always on Friday morning and she's fantastic!!!

    Photos
    Venus Nail & Spa - Pedicure

    Pedicure

    Venus Nail & Spa - White gel mani

    White gel mani

    Venus Nail & Spa - Amazing work I love the color and they were so fun in and out real quick. 5 stars

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    Amazing work I love the color and they were so fun in and out real quick. 5 stars

    The Polish Room - othersalons - Updated October 2026

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