My partner and I went here and each wanted manicures. We had appointments and were seated right away. I opted to add paraffin wax to mine and she added gel polish to hers. I feel like the service was way over priced. They charged 15 dollars to add the wax but the worst part was that the girl exploded the bag of wax all over me, my shirt and my pants. She did apologize but then they still charged me for the entire service and the wax add on. When I asked the workers around us how to get it out of my clothes I got 3 different answers and nobody seemed to care that they just ruined my 75 dollar pants and 50 dollar shirt then proceeded to charge me 80 dollars for just a basic manicure and wax I didn't even get polish. When I walked out and my hands dried you could clearly see that my cuticles weren't hardly touched. My partner really liked her manicure but her nail polish came off in just a few days and we spent almost 200 dollars for two basic manicures. I would not recommend this place nor will we ever go back. There is too many nail shops in Napa to give these people any business. read more

It was our anniversary weekend in Napa, so hubby and I walked into Green Polish around 1:30 PM on a Friday, hoping to both get pedicures. Unfortunately, they could only take one of us, so my hubby walked around while I stayed for a luxury pedicure. My feet were definitely in need after all the walking we did in downtown Napa. The place is clean and welcoming with eight nail stations and eight pedicure chairs. They offer complimentary water, wine, and snacks, which was a nice touch. The pedicure chairs are super comfortable, and the overall atmosphere is calm and relaxing. Soft music played in the background and the TV was on mute. I had Saidy for my service. She was a bit on the rougher side, but not unkind. The part that threw me off a little was when she said I'd be getting a 25 minute massage. She started the timer, applied cream to my legs, dropped something and then said sfed be back and walked away. I noticed the clock ticking down by the time she returned, four minutes had passed. I was tempted to ask if she'd reset the clock since the prep should've been done beforehand, but I decided to just relax and enjoy. The massage itself was ok. I've had better and while the foot soak, hot stones, mask, and hot towels were nice, my right heel still felt a bit rough afterward. When I paid, I let the front desk know the service was just ok and still left a $5 tip. Overall, it's a lovely spot and a relaxing experience. read more

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After my last experience I won't be back. I probably had about 5 appointments here. I was satisfied with my first few visits but it slowly started going downhill. I don't live in Napa, however it 's close enough for me to make the drive when planning ahead. Slowly my experience started changing and eventually it was evident that my business and money wasn't important. There were a few times where my appointments were rescheduled as I was on the freeway heading there. Once was due to the Memorial Day holiday and them not wanting to work late, DESPITE the books being open online and the appointment being confirmed by the owner (when you book online the business has to accept/confirm the appointment). The second time I was told that the nail tech was taking longer than normal resulting in them being behind. I was forgiving about the second cancellation because the appointment was originally set for the day before. I had an emergency come up and reached out over 45 min before my appointment time to see if I could push the appointment back by 30 minutes. After three unanswered calls and multiple text messages I heard back 10 after the time that I was scheduled for. We rescheduled for the next day but as I was 15 minutes into the 30 minute drive I got the call that they wouldn't have time and needed to push it back another day. It was the reschedule of that second cancellation that turned out to be the final straw for me. I paid about $120 for my nails including the tip. The gel polish started chipping the next day. I had experienced chipping when getting my nails done here before but it was usually minimal, usually after a week or so, and usually not enough to warrant a drive to get it fixed. Essentially - I considered it normal "wear and tear." This time around was different, the paint started chipping the next day and by the second day it had become excessive. This time I did want my design fixed considering the price that I paid. I reached out 2 days after the appointment to inquire about coming in to get them fixed. I wasn't rude about it at all, I asked if there was time on two different days for me to come by. I didn't want to walk-in and throw off their schedule, especially since I had a preferred tech. I was disappointed and irritated by the lack of a response. It came off as my business and money not being valued and I left a review here on Yelp after not hearing anything for SIX DAYS. I started receiving calls / texts in less than an hour after that. The reason that the manager provided for the delayed response was that he had been out of the shop for the earlier part of the day and was just seeing my message about my nails. The timeline could've been a coincidence and I'm not even sure the original review was seen but still... BOMBASTIC SIDE-EYE. Six days had passed and being out of the shop for half of one day doesn't account for the other 5 days. In efforts of ensuring that I am transparent: I didn't respond to him. I was irritated, the timeline of the response was shady and disingenuous, and honestly I was insulted by the excuse. By the time I heard back I was preparing to go out of town and needed to pivot my energy. The nail tech also reached out to me to tell me she'd fix it. Once I was settled and out of travel mode (2 days later) I asked her about a date. She responded and advised that she was under the impression that her manager had already handled it, which threw me off again because I had not talked to him. At that point I decided that I'd just leave it all alone and I ended up paying to get my nails redone elsewhere. The nail tech I was booking with is talented, I'm wishing her well career-wise. I don't want to include her name in this review because I don't feel that this issue is on her. There were multiple colors in my design and the part that came off was one specific color, unfortunately it was one of the main colors. Because of that I blame the product quality, I loved the actual design. I assume the techs use the products made available to them. There are other reviews complaining about the polish so it isn't just me. When the issue came up I reached out to the main number since that's the line that had been used on all previous communications. It's the manager that emphasizes the 10-day guarantee when you're checking out so it was the manager I expected to hear from. I'm giving them two stars since I can't give 1.5. The half of a star is due to the fact that I did eventually get some sort of response, albeit almost a week later. I normally don't leave bad reviews, and felt so bad about doing so initially. I deleted the original review and debated writing this updated one. Ultimately, I think it's fair to share this experience. I know of someone else who wasn't impressed with their experience here as well, but their thoughts are theirs to tell. I had hyped this shop to a few people and had to follow up with them and rescind the recommendation. read more

My nails look lovely, thanks to Sophia at Green Polish. The salon staff is friendly and the salon is clean. It was a relaxing Sunday morning. I'm so glad to have visited this salon- it will be my go-to salon for my nails. read more

Green Polish - Builder gel manicure - Nail Salons Near Me - Napa, California

Really nice service and they did a great job. Highly recommend. Very spacious and clean.

We came here on Sunday, August 31st. I had a 10am appointment but still had to wait about 20 minutes to be seen, which was frustrating since we had spa appointments scheduled right after. I went with my mom and we both got a classic manicure and pedicure. The service was disappointing from the start--they didn't use any cuticle cream or oil, just water, and everything felt rushed and careless. The tech who did my services, Helen, was rude. She kept staring at me and huffing and puffing as if she had an attitude, which made me uncomfortable. My nails and cuticles also turned out poorly--my cuticles are normally well-kept, but they left looking dry. Just days later, my manicure already looks rough (picture attached). The worst part was my mom's pedicure. The nail tech cut her toenail, causing immediate pain. My mom told the lady right away, but she acted like she didn't care. My mom then told the manager/owner, and he was rude and dismissive. All he offered was a $10 discount, which meant nothing given the situation. We just paid and left, but we definitely won't be returning. Later that day, my mom's pain got so bad she had to go to urgent care and was prescribed antibiotics. Thankfully she's okay now, but this should never have happened. I would not recommend this nail shop. read more

Green Polish - Nail Salons Near Me - Napa, California

I also have only posted a couple times and am compelled to share as I read reviews when looking for a new nail salon. I ultimately went back to have my dip and gel removed and my nails trimmed short. This service was both painful and shocking at how unfamiliar the tech was with this process. Photos attached. I had been twice before and a third time to get them fixed due to peeling only a couple days after I got them done. I believe you could get lucky with their 1-2 skilled technicians, but otherwise I wouldn't count on a good manicure unfortunately, especially for the price. Side note the weird AI music is creepy. Sorry!! read more

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Amazing gel manicure! Walked in with no appointment on a Saturday with my friend and got seated immediately. Both nail techs were so friendly and knowledgeable. They offered complimentary drinks and did an incredible job very efficiently! Will definitely come back. read more

I've been coming to green polish since they open and I have had a great experience every time. The salon is clean and super pretty and modern. Ashley does my nails set every time. She does an amazing job and is very detail oriented. Recently she did a black and white checkered Gel X set. She took her time and knocked it out of the park. I will recommend her and green polish every time! Thank you Ashley read more

Green Polish - Dip manicure with blue gel layer - Nail Salons Near Me - Napa, California

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If you happen to find yourself in Napa, pop into Green Polish for some pampering. Mimi was wonderful and took care of my aching feet. Lovely aesthetic and vibe. read more

Worst spot at Napa. I went in to the solan and asked for a simple french tip with a small side 3D flower. The nail tech that I got made my design and nail placement crooked. I also asked for them to be short, and she ended up saying that with the filing it would get shorter. They nails ended up coming out way to long even though I asked multiple times to please make them shorter and the flower design came out uneven with one being bigger than the other. To add to that they were super rough with the prepping for the nails and left glue all over the fingers. read more

I have been coming to Green Polish in the Napa Downtown Mall since it opened and before that at the prior nail spa, and Jennie continues to be the reason I return again and again. Her pedicures are truly exceptional -- the best I have ever had. As an older woman, feeling safe, cared for, and confident in the person working on my feet is extremely important to me, and Jennie provides that every single visit. Jennie is remarkably skilled, patient, and meticulous. She works with such calm confidence that I never have to worry about any nail issues or discomfort. She also offers thoughtful suggestions to help my nails stay stronger and healthier -- never selling anything, just sharing her expertise. I even bought a nail strengthener she recommended, and for the first time in years my nails are growing without breaking. The salon itself is beautiful, spotless, and soothing. The décor, soft visuals, and atmosphere make every visit relaxing and enjoyable. Jennie is kind, sweet, always smiling, and genuinely attentive. She takes care of every comfort, and my son also sees her and feels the same trust and appreciation. Green Polish, and especially Jennie, deserve all the praise they receive. This salon is a gem in Napa, and I wholeheartedly recommend it to anyone looking for exceptional, safe, relaxing pedicures and truly wonderful service. -- Susan B. read more

I have been wanting to try this place since it opened, so I called for a last-minute appointment after work and I'm so glad I did. My nail tech, Queenie, was amazing! Super patient, efficient, and kind. She helped me pick the perfect color and took her time making sure my cuticles were cleaned up and the polish looked perfect. The salon itself was a little tricky to find since it's tucked away in an alley, but once inside, it was super clean, welcoming, and cute. The receptionist was very sweet and made the checkout process so easy (they accept Apple Pay). 10/10 would definitely come back. Thanks again, Queenie! :) read more

The most meticulous and well executed manicure I've ever had!! I did not get my tech's name but she was very thorough and my polish application was flawless. read more

Green Polish - Builder gel manicure - Nail Salons Near Me - Napa, California

FANTASTIC experience at Green Polish! I am so exited to have them in town! Not only was the attention to detail *chef's kiss*, but they time their massages to show their sticking to the advertised service. I can't wait to come back! I got a green pedicure and gel extensions. read more

Green Polish - Gel extension nails - Nail Salons Near Me - Napa, California

SO BAD!!! I got my toes and hands done with regular polish a week ago, it took insanely long, the people were very harsh, and the best part i literally had to take my finger polish off the day of because it was so bad. I was embarrassed to be seen with it!!! My toes have already started to crack so much and I got them done only a week ago. My friend got dip polish on her fingers and some of her nails cracked days later! This is crazy service and wayyyyy to expensive for what they are providing! I would not recommend going here to anyone!!!!! read more

The best pedicure and manicure I've ever received!! My technician, Anna, was so kind and gentle, and I felt so cared for! It truly was the best experience! They were also very accommodating if you prefer not to wear polish, but simply enjoy everything else! The space was beautifully decorated, clean and calm, and the stone massage and hot towel were so lovely! Thank you so much for your kindness! I highly recommend Green Polish to anyone who wants a wonderful self-care day! read more

AMAZING!!instantly was welcomed offered wine water and more, they were extremely kind and kept making sure I was okay and comfortable. And the nails BEAUTIFU!!!! I got exactly what ask for! I got acrylic nails and toes and they instantly started to do both at the same time did not take long at all...AND FREE MASSAGE!!! read more

Green Polish - Nail Salons Near Me - Napa, California

I went in, wanted a fill, was told I needed a new set. I asked about price, was shown a menu, it said a fill was $45 and new set was as $50. I said, so $5 difference? You can do it. They proceeded to take my nails off, then worked up my actual tab. My full set did not include removal, new tips, shaping of my nail, or polish. I was upset. I said don't do any more work. I'm not happy with pricing and all the extras. I told the nice employee doing my feet to finish the pedicure with no polish (that's also extra) and wanted to leave only paying for the pedicure. He told me I was responsible for the take off fee and proceeded to call the Napa police on me. We settled with me paying for my pedicure and that was all. Bad vibes, bad ownership, and an absolute scam. This is no reflection on the employees, just ownership. read more

Extremely Disappointed - Poor Service & Overpriced I rarely leave negative reviews, but after multiple bad experiences, I felt compelled to share. This salon promotes a mission of "Skilled Hands, Professional Attitude" and "Transparent Pricing - No Surprises," but my visit was the complete opposite. To start, my nail tech rushed through my service so fast that she made my finger bleed with the nail drill. I had to point out jagged edges and poor shaping -- things that should never be missed by a "professional." I came in for a fill with my usual almond shape, but they tried to charge me $5 just to shorten the nails, calling it a "specialty shape." That might make sense if they were creating a new shape -- but shortening an existing one? Feels like a cash grab. They attempted the same upcharge on my mom without telling us upfront. So much for "transparent pricing." I specifically requested a certain tech for my pedicure and was instead given someone else who didn't even fully remove my existing gel polish. My toes looked bulky and uneven -- totally unacceptable for the price we paid. Speaking of price, they eventually agreed to remove the shaping fee (as they should have), yet still charged us $250 for services that were rushed, sloppy, and inconsistent. And the worst part? No sense of care or concern from management. It's extremely disappointing to spend over three hours and that much money, only to leave unhappy -- again. Also, I booked my appointment online, but when I arrived, no one knew what I had booked. How is that not unprofessional? Sadly, their mission statement reads more like marketing fluff than a reflection of how they actually operate. Poor service, unclear pricing, unprofessional staff, and a lack of accountability. I won't be returning -- and I wouldn't recommend this place to anyone. read more

I am so upset. I came a few days ago for a gel pedicure and when I left I was told that there was a seven day guarantee if there were any problems. Well, it's a couple days later and the polish is mottled. I called and came in and they agreed there was a problem but wanted to put the same polish on and charge me extra if I wanted a different polish. I explained that I don't want to take the chance of this happening again with the same polish and would prefer something different. They wanted to charge me for something different so I am going to go somewhere else. If I have to pay anyway...! I will not be here again and do not recommend this business. read more

Another phenomenal visit! Today I had a pedicure with Saidy and I would 100% recommend! She took her time, was gentle, and was meticulous with the dark color I chose. I had a builder gel refill with Ashley and she again hit it out of the park!! I don't know how she does it but she took my inspiration picture and brought it to life! Don't sleep on green polish, every visit has been 10/10. read more

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no attention to detail or pride of work product... my nails were full of little bubbles and are still puffy from nail polish being applied too thick and too quickly... They let me walk out with this terrible manicure and pedicure... I did not have my glasses on so I didn't see the detail until I came home... and when I came back and the manager, he did not apologize or to redo it on the spot and make everything right... He took pictures of my nails and my toenails and acted like he was doing me a favor by saying that they would redo both the manicure and pedicure... For $90 you can go somewhere else where the employees are actually trained. read more

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Green Polish is an absolute gem of a space. Seamless digital check in at the door and they also accept walk ins! The decor is beautiful and it is exceptionally clean. Very comfortable chairs and a cozy ambiance. Helen and Saidy give the best pedicures in town! We found our new regular spot! Definitely check them out! read more

Green Polish - Nail Salons Near Me - Napa, California

I wish I could give this place more than 5 stars!! Queenie, Helen, and Mimi gave me the most amazing Green Polish manicure and pedicure with gel and chrome. It's the best my nails have ever looked. And Ken and Mimi were wonderful with my 3 year old who sat right next to me and got her own mani and pedicure. Best nail salon by far!!!!! read more

Green Polish - Gel and chrome #19 - Nail Salons Near Me - Napa, California

Everyone was very nice and accommodating. Helen did a lovely job with my pedicure. Would definitely return in the future.

I scheduled my appointment for 10am because I had to leave at 11:30. PLENTY of time for a manicure and pedicure. They didn't start on my nails until 10:20 and on my feet until 10:45. I told them 3 times that I had to leave at 11:30. Neither my pedicure nor my manicure was done on time. He didn't file my feet, no cuticle oil, and no massage. Obviously I complained so they didn't charge me. They offered me a voucher to come back but NO THANKS! The place is beautiful but don't waste your time or money here. I'm scheduling an appointment to go back to my regular nail person even if I have to make the drive. Magic Nails in Vallejo, ask for Yenny. She is awesome and has your feet and hands done in 45 minutes. read more

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This was one of the best pedicures I've ever had. Green Polish was very attentive, kind, and welcoming. The Green Polish pedicure option had a hot towel wrap that was better than any I've had before. It was a very relaxing experience and I highly recommend this location to anyone in the Napa area! read more

Moved from another state and finally found a place I like! Did great job with my nails; friendly staff, clean and lots of color choices

Extremely disappointed by the lack of professionalism. I was not greeted nor welcomed upon arrival. Instead, It was made clear I was judged for having a full set done elsewhere and simply wanting a fill. After waiting 25 minutes, the main technician handed me off to the pedicurist, clearly unwilling to provide service. I ended up walking out without being helped. I won't be returning, and I won't be recommending this place. There are plenty of other businesses needing local support that value professionalism and treat their clients well. read more

Made an appointment online, never heard anything from them. Showed up to hear "you don't have an appointment". Showed my phone with no messages because he didn't believe me. Never said, I'm sorry can we schedule you on another day, nothing but you don't have an appointment today we don't have time. Would have been nice to know before I headed downtown. What happen to calling or letting someone know? Not going back! Too many options in town to be treated like that. read more

It was an amazing experience! I have never had such a personalized, pleasant experience at a nail salon. I would definitely recommend. The service is amazing & the work as well. read more

Great service, meticulous manicure and pedicure. Friendly service. Free snacks. Good selection of colors.

I just had a Green Manicure by Ben and a Green Pedicure by Ken and they are fantastic! Very professional, kind and perfectionists! This nail salon is worth every penny. The salon is spotless , the music perfect and I was asked several times how my service was going and if I wanted anything from water to wine. The staff is wonderful and I highly recommend this amazing salon. Ken and Ben are the best! read more

Had a great experience here with my husband. We both got the luxury pedicure, and it was super relaxing. The ambiance was great. The place seemed very clean and was nicely decorated. There were acoustic versions of popular songs playing the whole time. Service was great and the color and brand selection was quite large. Toes turned out great! read more

Got a full set, they did a good job on the artwork. But within a week 2 broke off. Was disappointed as it was a $105 set, they shouldn't break that quickly. But they did at least fix them for free. read more

Great experience, nice addition to downtown Napa. Took my granddaughter and daughter-in-law for pedicures.

Horrible. Gave me rings of fire and used a dirty nail bit on me. Damaged my nails I will never go back here

Booked an appointment for two full sets for 12:30 they didnt help one of us till 12:45 knoing we were on our lunch breaks, i showed BEN a picture of how i wanted my nails, i told him i wanted it exactly how the picture was just in a different color, he said ok i told him the size i wanted and he kept filing and filing that my nails ended up so short, he was charging me 70.00 and if i wnted frenchis 20.00 more so a total of 90.00 this is insane not worth the price for tiny nails and not doing what expected. Then Tracy helped the other Full set, was told how the full set was requested and she did not do it how expected really short. Dont get us wrong the Manager LEVI was understandable and supper sorry about the situation but we wouldv appreciate of atleast getting a disscount than a gift card, wouldnt go back for a bad service. it was our first time coming to this place, its very nice inside they do make you feel welcome but we wish they would pay more attention to what clients request. read more