Vivian demonstrates a lack of professionalism in her work. My friends shared their negative…read moreexperiences regarding their nail services, noting that the results were not up to par compared to other salons, particularly in terms of skill and design. They also offer nail services and micro-needling for eyebrows, in addition to nails.
I wanted to give Vivian the benefit of the doubt, so I reached out to her via phone and text. She appeared friendly and sweet, using numerous emojis, which seemed to mask her insincere attitude and unprofessional work.
After a week of communication, we finally arranged for me to receive services. However, during that time, she never mentioned anything about a down payment, instead insisting that I bring cash. This raised my suspicions about her request for cash payment upfront. Initially, I found it rude, but I should have trusted my instincts, which have always proven correct.
When I arrived for my eyebrow appointment, I felt uneasy about proceeding due to Vivian's impatience. She seemed to have an attitude, making it feel like a do-or-die situation, which was uncomfortable for me, especially given my previous negative experiences.
To make matters worse, she appeared unfriendly, lacking a smile, and had a serious demeanor with a heavy accent that contrasted sharply with the person I had been communicating with. It felt as though she was disinterested in being there, and she ignored me upon my arrival, despite having an appointment.
Her behavior made me feel uncomfortable enough to question my trust in her ability to work on my brows. Despite my discomfort and my explanation of why I couldn't trust her, she insisted that I pay her, even though no services had been rendered, no contract was signed, and there was no discussion of pricing, which had been settled during our phone conversations over the past week and a half.
Her insistence on payment, despite the lack of services, was highly unprofessional. As I left, she glared at me the entire time, which only added to my discomfort.
As she left, she glared at me the whole time, holding her phone as if she were recording me. She kept giving me side glances and looked at me as if I had done something wrong. Her expression was the same as when I first entered the establishment.
Always trust your instincts.
I must warn you, do not seek any services here. My friends cautioned me, but I ignored their advice and had to experience it for myself.
There is no way I would trust someone like this to work on my nails or eyebrows. It's a significant matter, and the individual was very unprofessional, making me feel uncomfortable right from the start.
