1. The Plumbing Connection Usa

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The Plumbing Connection Usa

5.0 (9 reviews)
Open • 8:30 am - 4:30 pm

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John the Plumber - New Logo, same quality service since 1979!!!

John the Plumber

(211 reviews)

I'd like to give a tremendous shout out to both Ashley and Mark. Let's start with Ashley...I…read morecalled at 9pm last night about an emergency in my restaurant thinking I would just leave a voicemail...somehow the call reached her. She was calm, listened, and put my anxious mind at ease. Then...after promising she would call me first thing in the morning...she did just that! Amazing service from the first voice/point of contact. Then Mark arrives first thing in the morning and was so knowledgeable. I'm pretty sure he could feel and see the anxiety stricken state I was in. He kept calm and guided me thru what his plan was for both a short term and an eventual long term solution for what I'm experiencing here. I'm only leaving a review here on Yelp because I've given them amazing reviews literally everywhere else possible. Thank you AGAIN john the plumber - you guys are very special and appreciated.

I needed my hybrid water heater replaced. I got an initial estimate from another plumber who…read morecharged me just to come look and quote the job. I called a second plumber to get a comparison quote and they too were wanting to charge me just to look and quote. Then I called John The Plumber. To my surprise, they didn't charge to come out and quote the job. Setting up the appointment was very easy and they sent their tech the very next day. Mike was my tech and he called ahead to say he was enroute, he arrived on time, even asked where I prefer that he park. His truck was modern and clean. He was friendly and very professional. He inspected my old unit and gave me a quote, he answered my questions, and he was able to even beat the other plumber's quote. Amazingly, he uninstalled my old unit and installed the new one that same day. He did a superb job, it took as long as he said it would take, he wore shoe covers when he came in the house, he cleaned up after himself, he then explained everything he did and why he did it that way (including some re-piping he had to do), and he gave me a very thorough tutorial on how to operate the new unit. The workmanship itself looks great--it looks very neat. Mike is the GOLD STANDARD. Thank you, Mike, and John The Plumber!

Mainline Plumbing AC and Electric Repair

Mainline Plumbing AC and Electric Repair

(33 reviews)

I would like to share my recent and deeply disappointing experience with Main Line Plumbing and…read moreElectrical located in Pompano Beach, Florida. On Tuesday, August 4th, I awoke to significant flooding in my closet caused by a slab leak. I immediately began contacting plumbing companies and ultimately reached Main Line Plumbing, who arrived within a couple of hours. At that point, the service appeared prompt and satisfactory. Shortly thereafter, I received an emailed estimate for $5,200, followed by a call from an office representative named Kayla, requesting that I sign the estimate to approve the work. I did so, and she informed me that a 50% deposit was required before they could begin. I submitted the deposit, only to be notified shortly afterward that the earliest available appointment would be Friday, two days later. Given the active leak and ongoing damage, I expressed my concern and reminded her that the technician had indicated he would request priority scheduling. Despite this, Kayla stated that Friday was the only available opening. Due to the urgency of the situation, I requested that the job be canceled and my deposit refunded. She responded that she would need to inform the owner and refused to connect me directly to him. During subsequent calls, she repeatedly stated that she had notified the owner but continued to refuse to transfer my call. Several days later, Kayla informed me that the refund would be issued and would take 3-5 business days to appear on my account. It has now been nearly 10 days, and no refund has been received. As a result, I contacted my bank and initiated a dispute of the charge. This experience raises serious concerns regarding the company's customer service, professionalism, and integrity. I strongly advise others to exercise caution when considering this business. Based on my experience, I cannot recommend Main Line Plumbing and Electrical and would assign them a firm thumbs down.

I don't know about there service but I work in the same contractors park where they are located and…read morethey're very inconsiderate and selfish even though they are located in the back they have decided to take up much of the parking in the front leaving no parking for anyone who works in the building including disabled people

Paradise Plumbing & Air Conditioning - Team Photo 2023 @ Paradise HQ - Fort Lauderdale, FL 33312

Paradise Plumbing & Air Conditioning

(239 reviews)

What started as a monthlong nagging mess of stress ended with festivities and peace of mind thanks…read moreto Joey Blondet from Paradise Plumbing.   My 1970's shower handle was not pushing or pulling to release or stop the dripping water. A contractor initially told me that this will be a $3000 repair job requiring a hole cut out in the kitchen wall to get into the back innards of the shower. Otherwise, he would have to destroy the shower paneling.   Second opinion time. Enter Paradise Plumbing with their solid technical expertise. The cartridge just needed to be replaced and Joey fixed it quickly within 30 minutes. My shower also had an incompatible shower trim kit in which the fitting was awkwardly forced together. Though they did not have the trim kit part, he pointed me in the right direction to get the missing component overnighted to me. Easy install.   Altogether, this was less than $500 vs. the initial $3000 which was drilling in my head. Cheers to Paradise Plumbing. I only used them once prior but now they have my solid trust.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

The Plumbing Connection Usa - plumbing - Updated October 2026

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