Tech came and fixed the problem but there was a ton of water damage…read more They said that they can work with my insurance to get my kitchen repaired. Soon enough an adjustor came by and got paper work done. Roto rooter came and did the job, the guys were super sweet and awesome. All i was told was by the adjustor was "your insurance will pay for everything" I was getting emails from both roto rooter and my insurance about information. I kept telling my insurance that Roto rooter had all the info: claim form, invoice, and photos of damages. Roto rooter would ask me if there's any updates and if the adjustor had come for a inspection, no one ever came and I told them that my insurance was still asking for all the information. Fast forward I get a invoice that my insurance hasnt paid them after 30 days from their services. Again not once did anyone from roto rooter tell me "by the way you have to pay for everything if the insurance doesn't pay in 30 days" or else I would not have the service done and stayed with water damages. So now I'm stuck paying a invoice that I'm gonna struggle with paying for until the insurance pays me, which god knows how long that will take. If anyone from Roto rooter is reading this, please inform your customers VERBALLY from now on that if the home insurance doesn't pay in 30 days then they have to pay out of pocket. Don't expect people to read the fine print. I will also say the person in charge of claims at roto rooter is super sweet and did try their best to help me out with my situation.

The technician who came to my home to address a water heater issue was excellent -- professional,…read moreskilled, and even gave me a heads-up that a second representative might stop by to offer a free estimate to clean up some mold caused by the water heater issue. I appreciated that transparency. Unfortunately, what followed completely overshadowed that positive experience. After 10 PM, while my entire household was asleep, someone from Roto-Rooter rang our doorbell -- waking us, startling our dogs, and sending my heart racing. Before my husband could even get to the door, the person knocked again. When confronted, he explained that the company is 24/7 and he was "just doing his job." I reached out to Roto-Rooter's customer service, the general manager for the franchise called and apologized, acknowledging the person should have arrived closer to the original service window. However, he ultimately didn't see a fundamental problem with the company's policy to have a secondary person show up at an unscheduled time. While you may get great service from the initial technician, BEWARE that you may get a second, unscheduled, unannounced visit. That may be while you're working/in a meeting, when the appropriate person isn't home (i.e. a babysitter home with your kids), or when everyone is asleep. It's one thing to have someone show up at an odd hour because you called for emergency service. It's another thing to get someone ringing your doorbell and knocking on your door when everyone is fast asleep. While the general manager was very polite and professional in his apology, he seemed completely unbothered at the disruption sending people to homes for a second, unscheduled visit.

After seeing the great reviews for this plumbing company, I called early in the morning and Dean…read moreanswered. I was thrilled he said he could come to our home in the morning, and he even arrived ahead of his scheduled time (which was much appreciated). He was able to resolve our clogged pipe issue quickly, and his fee was definitely fair. He was very professional and personable as well We will be utilizing his plumbing services in the future.

Excellent service and very professional installation. My new water heater is working great. I'm…read morevery satisfied with the service. Thank you!

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

Look elsewhere!…read more Save yourself the headache: go online, find a company that offers free estimates, and avoid this business entirely. I scheduled an appointment with this company to check a bathroom pipe, but they completely failed to disclose that they charge a service fee just for the estimate. Many plumbing companies offer free estimates, so I was incredibly surprised and unhappy to see these unexpected charges on my bill. They should be upfront about their fees before sending someone out.

Replaced all my master bath fixtures with lovely contemporary Kohler brushed gold and scheduled…read moreBradshaw Plumbing to do the job. Joey, their great competent tech, came out on time and got to work. Many boxes with many parts, including a Roman bath tub fixture. He had to remove a front facing marble tile panel to get access to the inside mechanics under the tub. He's amazing, so polite and was on task to get this job done with expediency. Removing the corroded 20 year old fixtures, replacing with nice new sleek ones was a pleasure! Don't hesitate to call them and take care of some long awaited repairs or replacements.

Their were busy but came in a couple of days with the right part and the right technician after…read moresomeone else didn't fix it right with knock-off parts. The price seemed fair.

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Derek came out and repaired the pipe that brings water into the house. He is professional, Polite…read moreand explained the work scope. Very timely and professional. Thank you Derek!

My toilet was leaking water. I immediately went on Yelp to find a plumber. I was hesitant to go…read morewith Baron Plumbing as they only had a few reviews but I trusted my gut and so happy I did! I scheduled the night before and they were able to come next day and repair. They communicated via text fast and efficiently. Thankfully it was only the wax seal that needed to be repaired. The plumber did a nice job of explaining what he was doing and how this happened. He was in and out in an hour. They are also reasonably priced as I received a quote from another company that was almost double. I would definitely go back to this company for any future plumbing needs.

Wonderful experience, & work performed by Baron Plumbing. Can't say enough good things about Zal…read more He was available to come right away when I called. Zal efficiently replaced a jury-rigged pipe under my kitchen sink, that had plagued me for years. Zal then showed me, & repaired another leak, that a previous plumber had told me he'd fix. From there he discovered the blockage in my drain. Zal did not give up. He kept snaking the pipes until he freed the stubborn clog. This all took hours. Zal worked steadily, & kept his sense of humour. He was kind, & respectful the entire time, explaining any questions I had, & his price was reasonable. Baron Plumbing will be the first company I call for any future plumbing problems.

Jason and his technician were wonderful. They came out and explained what I needed and the…read moredifferent levels of work that could be done including the replacement of the entire toilet if needed. They explained everything and answered all of my questions. The guys were clean, presentable, professional, and very knowledgeable. The cost for the repair was half the price of what some of the other plumbers in the area charge. The work they did is high quality, and I highly recommend John the Plumber.

I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

I never leave a bad review, I just don't bother ever working with them again. However we have…read moreincurred a lot of unnecessary cost because of this business who call themselves a plumber. I feel it's not fair they continue operating under this guise of NO INTEGRITY or Professionalism. Reputation is everything. We hired Priscilla's to fix a leak in the closet at a rental approx 2 months ago. She tore the wall out to get to the leak, reasonable and then proceeded to tell us what was needed some additional caulking. Okay, you are the professional, please fix it. She did not really want to do the work, I am assuming because it was not a home run for her. She left the wall open after she caulked. We had to pay to have the property engineer fix that back. Fast forward to now the leak is back !!! She never fixed it. Definitely will not call her and it was never fixed even after all of that extra cost and aggravation. I would never recommend this business and I always support local. They are a scam and after sharing my experience have learned others have had the same issues just did not bother posting. If I would have known I would have not called her. I want people to know so you can save your money. Priscilla's is the worst. No stars if that was an option.

Great same day service. From the call to the work, they were very professional and helpful…read more Honest service as well. I initially thought it was a hot water line issue, which would have cost a good amount of money to remedy, turned out to be a much less expensive and serious problem.