Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct clean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well. read more

Had an excellent experience today with Paradise Plumbing and our technician, Shivaughn. He was originally scheduled to come between 2pm and 6pm, but paradise called to see if we wanted him to come earlier. That worked out well with my schedule, and he was at our place about 30 minutes later. He was very kind, knowledgeable, and did an excellent job replacing 2 valves and our faucet in the kitchen. He truly went above and beyond and we are really happy with how everything turned out. I appreciate him asking questions about my preference for certain things before he did the work. He is very skilled and thorough, and we are very happy with the service. So far everything is working great! I also want to mention Paradise did a water heater replacement and dishwasher install at our other condo and did an excellent job! read more

Paradise - Before...broken faucet. - Plumbing Near Me - Fort Lauderdale, Florida

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Thank you to Allen for making a wrong a right. Please stop with the AI text and nonhuman communication. It took a moment, but I realized we weren't dealing with real people. This is the reason why a botched appointment made me upset on New Year's Eve. Allen came out on New Year's Day to fix a much needed kitchen faucet. Buyer beware, it's expensive if you call for anything after 5pm or on a holiday. read more

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Worst Experience Ever - Do Not Recommend On Friday, September 12th, I contacted Paradise Plumbing, Air & Electric regarding a leak coming from my ceiling. They scheduled me promptly with a technician, Fernando B., for the next day. Fernando did a great job diagnosing the issue and informed me that I needed new ductwork throughout my home. He assured me that he had scheduled an appointment for Monday, September 15th, with "Mike," who was supposedly the best person to take proper measurements and provide a detailed quote. When Monday came, no one showed up. I called the office and was told they had no record of the appointment. They then offered to send someone else, but because I had a doctor's appointment that day, I rescheduled for Tuesday with the original "Mike." On Tuesday, a completely different person, Fernando D., showed up, spent less than five minutes in my home, and then left. About an hour later, I received a quote from him. My wife and I agreed to the quote and immediately paid half the cost upfront. We were told that the installation crew would arrive Thursday, September 18th, and finish by Friday, September 19th. Both my wife and I took time off work to accommodate this. When the crew (Daniel N. and two others) arrived Thursday, they were already upset, complaining that they had to do their work plus the work Fernando D. had failed to complete. They also said they had no materials with them. After only 15 minutes in the attic, they went outside. Sensing something was wrong, I used my phone's camera app to listen in. What I heard was extremely unprofessional and frankly insulting. Among their comments: "I don't want to do this. I told the company I only want to do new installs, not this." "They look like they have money. Look at all the tools in the garage, and it looks like his wife works from home. I know they have money, they need to pay more." "It looks like they don't have kids too." "This company is messed up. They used to pay hourly but changed it before I got here. They need to pay us more." Shocked, I called the company immediately. Instead of apologizing or trying to make things right, they told me they would "talk to the crew," but then informed me my price would be raised by $2,500 because Fernando D. had not given me an accurate quote. When I asked if they would at least honor the original price or meet me halfway, I was told the owner would not help in any way, other than offering me "credit for another job." At that point, I demanded a full refund. This entire experience was unprofessional, disorganized, and offensive. Not only was my time wasted and my trust violated, but the company attempted to take advantage of me financially after I had already paid a large deposit. My wife and I are extremely disappointed and saddened by their total lack of accountability. We will never do business with Paradise Plumbing, Air & Electric again, and I strongly caution others against doing so. read more

Paradise - Plumbing Near Me - Fort Lauderdale, Florida

My experience with Paradise was frustrating. I'd been looking (and still am) for someone to quote me on the installation of an ERV system for my townhouse, and because Paradise's website advertises services in this area, I gave them a call. However, the person who took my call seemed not to have heard of such a system/service and appeared to think I was looking to have my HVAC replaced. Still, she scheduled someone to come by for an evaluation the following day. They rescheduled me twice, but that was only a minor inconvenience. The bigger issue was that the person who finally came to do the estimate also hadn't heard of an ERV system and needed to have me explain what it was and what it did! I did so, and he left promising me a quote the next day, but I never heard from them again. Everyone here was friendly enough, and it's entirely possible they're good at what they do, but I really feel they shouldn't be advertising services that their employees are largely ignorant of. read more

Had a good experience with the company. My AC was having issues. Fernando came and checked out my unit. He is very professional, efficient, and explained what he was testing for. He was very thorough and determined I had a leak in my unit. My AC system is old and it was cost effective to replace the unit. They provided selections that would work best for me (inside unit is in a closet above a water heater) and made a decision. The install team came out the following morning and were professional and efficient with the install. Had an issue with the unit shortly after the install. The company sent a technician the same day to check it out. I got lucky and Fernando knocked on my door. He quickly identified the issue and made some adjustments. Overall a good experience and would recommend to friends and family. read more

I contacted Paradise during business hours on a Saturday, and to their credit, they did dispatch a technician fairly quickly. Unfortunately, that was the highlight of the experience. When the technician arrived, he immediately helped himself to candy from a jar in my living room without asking. While I likely would have said yes, it set an unprofessional tone right from the start. He diagnosed the issue with my AC unit quickly but stated the part wouldn't be available until Monday. I work overnight shifts and sleep during the day. When Monday came, I woke up close to 11 a.m. to find I had received no call or update. I had to reach out myself and was routed to a call center, not the local office. I was told my message would be passed along. Eventually, Paradise called back and quoted me nearly $2,000 for the repair. I then contacted a smaller, local AC company that my neighbors recommended. The owner answered the phone personally. Using Paradise's own diagnosis, he quoted $700 total, including labor, for the exact same repair. Paradise charged $94 just to look at the unit, never touching it, and ultimately offered a price that was nearly triple what a reputable local company charged. While their response time was fast, the pricing felt excessive and impersonal. I strongly recommend sticking with smaller, locally owned AC companies. You're more likely to get honest pricing, direct communication, and a business that actually values its customers -- not one focused on upselling and inflated quotes read more

Worse service I could ever expect ! Not reliable and not professional after first visit couldn't figure out the issue and second appointment just canceled at the last moment ! read more

Plumber River and electrician Marlon were very professional and kind with their visit and diagnosis . Very honest company

Made an appointment that no one showed up to. When I called to inquire, I was told there "was an issue" and no one would be showing up. Turns out they just messed up the schedule... I got an email from Ron Watson apologizing for the inconvenience and offering to have my vanity installed for free. When I called back to reschedule with Ron, I never received a call back and he never responded to my emails... they have very poor communication here and empty promises. Very disappointed read more

My AC isn't working. It's 83 degrees in the house and everyone's uncomfortable. And Paradise didn't show for their appointment today. Our AC went out Friday afternoon. I called up Paradise, who has been my primary go to for AC and plumbing jobs over the past few years. They told me they didn't have any regular appointments but they could schedule me for after hours service for an additional fee, which I agreed to. The appointment was made for 6 to 10pm and I had a card on file, so everything was set. We actually had plans to meet family, but we canceled in order to meet the technician. So we waited and waited and nobody showed or contacted us. We reached out to them twice. The first time we called were told that they didn't have an ETA because it was after hours, but not to worry because the technician was going to arrive. Then when we got closer to 10pm, we called and were told that the appointment was accidentally not given to the technician and it got "lost in outer space". They also said the technician would not come out, despite our appointment and them having a same day service guarantee and offering 24/7 service on their website. At 10pm, after acknowledging their screw up, they're basically like "see ya, good luck sweating it out". What happened to the same day service guarantee and the 24/7 service? What's really most irritating as I sit in my super hot and humid house is; thinking about all of the companies I bypassed in order to go with Paradise. My AC could have easily been up and running had I called someone else, and there are plenty of quality companies to choose from. Company loyalty got me this time but it won't get me again. I also want to add that Paradise also rubbed me the wrong way on my last appointment. They charged me over $400 to flush a drain line which is completely unreasonable. Also, I recently got a few quotes to replace ductwork and their price was the highest, by far, compared to all other providers. Anyway, I absolutely do not recommend Paradise any longer. I don't know if there has been an ownership change or what, but the service is not what it used to be and the pricing is really high. You can easily find a different reputable company to service your AC. I plan to. read more

Paradise Pluming & A/C came out to service my new A/C system that was installed earlier this year. It was a routine maintenance check up visit. Jeffery the tech that came out to do the inspection was fantastic. He was polite, clean, and professional. He completed his work efficiently and assured me that everything was running perfectly. Thank you Paradise Plumbing for sending such a fantastic technician out to my house. Great Service!! read more

Quoted me $1,400 to clean an AC coil located in the garage. Last AC company that cleaned it for me did it for around $650. They magically dropped the price to $975 so I wouldn't go with another company, but another company quoted me less. Nonetheless, the still charged me a fee to come give me an estimate. I'm never asking an AC company to come give me an estimate if they charge. They are just trying to avoid you shopping around for better prices. Paradise lost my business and that of my parents that have used them for their AC issues. read more

This morning the handle broke off our shower. We tried snapping it back on, and it did not stay. A friend, a neighbor recommended Paradise and I called in the morning. Kevin came before noon and assessed the damage. He told us that the job will cost $700, if he hast to replace the valve it will be $1500. I should've been a plumber! Kevin said that these things go and that it's normal home maintenance, most people have leaks first. Kevin was personable and competent. He gave us his card and asked for a review. I'm impressed that he came the same day that he was called and did the repair. It was really nice taking a shower this evening. read more

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When I was showering this morning, the handle to turn it on and off came off when I turned it off. We called Paradise Plumbing & Air Conditioning and they said they would be over between 12-4. Kevin came over at 5 to 12. He spent over 2 hours as it wasn't a simple handle replacement. He showed us that the thing that the handle was broken as well and would need to be replaced. 2 1/2 hours later, it was fixed and the shower is back in use. He mentioned that if the valve needed to be replaced it would be double the $730 that it would cost us. Fortunately the valve didn't need to be replaced. We found Kevin to be personable and competent. Also glad that he was here about 2 1/2 hours after we called. read more

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I wish Fernando stayed forever. He was like 4 technicians in one. He knew everything and even climbed up to assess the ductwork. He took pictures of mold and explained things I wouldn't have known. I didnt want him to leave - he really cared about me and making the best decision. read more

I wanted to wait a couple of months to ensure smooth operation of my new AC before leaving this review. In the peak temperatures of FL summer my old AC finally kicked the bucket, and I had several different technicians all from different companies, big and small owned, come out and have a look. My first impression of Paradise was a very nice lady on the phone who's name I have forgotten, but I immediately had a great feeling about the company. Jeff Perry was the assigned technician to come have a first look at my AC and after seeing him work and talking with him I pretty much knew I was gonna go with Paradise to get my old 2013 unit replaced. Mark was then assigned to come give me a quote for a new AC and he was very informative and really went above and beyond in making sure I was satisfied with their services, which gave me the assurance that I could make a well informed decision. Finally, Anthony and Daniel were the technicians who performed the installation of the new unit, and I really could not be more pleased with the quality of the work. I'm the type of person who really prefers to do it himself because that tends to be the only way to get things done correctly, but when it comes to installing a new AC, unless you're a professional, you have to leave it up to someone else. I don't recall another time in my life that I felt so assured that the job was being done perfectly. I watched Anthony perform the entire install and he truly is a master of his craft and such a nice guy. I didn't watch Daniel so closely as he was working on the outdoor unit but he is also a great person and I have no doubts his work is great as that seems to be a trend with Paradise as a whole and my AC is working great. Also Marlon was the assigned electrician, and although I didn't end up pulling the trigger on a new panel, I know I'll be calling Paradise for electrical work should I need any done. He was knowledgeable and helpful. Overall 10/10 experience I'll be recommending them to anyone in the area who wants the highest quality job possible. read more

We signed up for the annual maintenance plan and received the first of 2 complementary AC service calls today. AC tech Fernando showed up on time and proceeded to clean the air handler. He answered all our questions and checked the compressor lines. His professional manner and excellent service left us very pleased. Patty at the office followed up shortly after to be certain we were happy with the service. Such a thoughtful and professional team. I recommend Paradise Plumbing and AC for their fair prices, excellent value and professional service. read more

Paradise - Fernando documenting the service on our 12 year old AC Air handler. He took his time and was thorough. - Plumbing Near Me - Fort Lauderdale, Florida

Fernando performed a 6 month inspection on my new unit (installed by PP) unlike I've experienced with my prior unit. Super professional and just a nice guy! read more

Awful. When this company was hired to fix a plumbing issue that we had, I thought it would be one guy comes in, sees what's wrong and takes care of every little detail that might affect the issue. I thought it would be a diligent, thorough, knowledgeable and professional plumbing expert. I was wrong. I had about 7 different "plumbers" come in within a span of 7 days. Each one would do below the bare minimum, IGNORING all the shoddy work that the previous "plumber" from their company did, and all while not addressing the issue. Now you may ask yourself "what the hell does she know about plumbing and how does she know what they were doing was shoddy work?". I can tell you that I am not a plumber but the "work" they did was such a blatant piece of shit that even I noticed. For one, one of the contractors had sawed right through one of the pipes, big enough that a bottle cap could comfortably be placed in there. Did anyone of these "plumbers" replace that pipe when they saw it? NO. It took day 7 and "plumber" number 7 to fix it. They also gave us a window span of when they'll be here (would always show up hours late) and would get here AN HOUR before the end of their shift so they can do the least amount of work and run out. This happened a few times. Then there was one guy who KNEW he fucked up the hot water route and left us with only COLD WATER and didn't tell us anything about it. Another guy messed up the pressure of the water. If you're concerned about staying in budget, do not hire these expert thieves because they will drag out the work to collect more and more money. I've seen people do shit work before, but this... was to another level. I would use 3 words to describe this company: UNPROFESSIONAL, INCOMPETENT LIARS. read more

Paradise Plumbing and Heating came out to do a free diagnostic on my furnace, today, and they were wonderful! Kaine, the technician, was efficient, knowledgeable, and professional! I felt that the diagnostic process was thorough, and I was pleased with the recommendations and options I was given to solve my current issue! I felt like they were mindful of costs, and respectful of my home! They certainly get an A+ from me! read more

The technician's name was Claudio who was very professional and took his time to answer all my questions regarding the A/C maintenance. He ensured all tasks were completed efficiently. I thought the cost to replace a capacitor was overpriced. read more

I would recommend paradise to anyone who will listen. I just used them for the second time (for a different plumbing job than before) and once again I received prompt, competent, knowledgeable, and friendly service. This time, my technician was named David. He did excellent work and a nice clean install. This company deserves all of the great reviews. Their technicians are phenomenal. They do great work at a competitive price. read more

We just had the pleasure of having Roderick Woods from Paradise Plumbing visit our home to address our plumbing issue. Roderick, was able to assess and fix the issue quickly. He is knowledgeable and kind. I recommend Roderick Woods from Paradise Plumbing for any and all of your plumbing needs without reservation. read more

I recently had a great experience with Paradise Plumbing. I had my air conditioner serviced and the technician (Lucca) that came out to my house was extremely helpful and professional. He explained everything he was doing during the service and thoroughly went over everything. I will definitely call them again. I even told my neighbor to give them a call because of the positive experience I had. read more

I had a problem with our house two units and Paradise Air solved them expeditiously with excellent and prompt service. Fernando the technician was very responsive to the situation, we highly recommend that company. read more

Jeff P was great, came out promptly and fixed our AC. Thanks Jeff P. Value was great and service was better

Very easy and pleasant to work with. Professional, prompt and friendly. I've had so many grumpy plumbers, it was a pleasure working with Jim, the plumber they sent to install a new valve to my ice maker. Btw, I highly recommend that you install a separate shut off valve to all of your appliances so if they leak, you can quickly turn off the water supply. The work was a bit pricey, but I would highly recommend Paradise Plumbing. read more

Paradise - Plumbing Near Me - Fort Lauderdale, Florida

Mark W handled my biannual AC maintainance. He was thorough, punctual, detailed in his investigation and notes, articulate and knowledgeable. He is one of the rare honest ,reliable techs that I have encountered in S. Florida. I have been with Paradise for 7 yrs and have been happy with their skilled techs and follow through. read more

Great experience today on maintenance. The tech Lucca was very informative and did an excellant job.

I spoke to Sharlin about getting my bathroom remodeled she spoke to me about all the services provided in ways I can understand. I've never done this before and she made to to walk me through everything. She was very nice and respectful. read more

Another great expert with Paradise ! Reggie Camacho fix my kitchen sink leak and didn't a fantastic job ! I used them last year for my a/c and was so pleased , nice technicians , very professional service ! They are my go to company for all my home needs ! read more

They are not the cheapest, but they are the best. The technician, Demarcy Lampkin, was excellent. He used his innovation and experience to solve challenges to ensure high quality results. Thank you. read more

Excellent service! The technician arrived looking professional in a clean uniform and company van, which gave me confidence right away. Alan Good quickly diagnosed and fixed a stressful water leak in under 30 minutes, leaving me with total peace of mind. Paradise Plumbing also sent an alert when they were on the way, which gave me time to prepare and be home. Fast, reliable, and stress freeAAA+ experience. read more

We recently purchased 2 AC units from Paradise. Bob Lafferty was our account leader -- extremely professional and personable. He was fantastic at coordinating the purchase and service, and answered all our questions and concerns. These two units are in a condo complex in the same building. He was instrumental in leading the process through assessment, purchase, permitting, and all the things required when coordinating with an HOA in a multi-family building. Installation was quick and seamless. We are very grateful to the team (Louis, Daniel, and Jeffrey K) who worked onsite. read more

10/10 appreciate you they were honest and efficient. Come with them for a great experience

I'm so happy to have found a local plumber. One who shows up on time, gets the job done quickly, and knows what they're doing. Demarcy, the expert who serviced our bathroom was just the loveliest. I will definitely use Paradise again AND request Demarcy. read more

Quality service - the guys were informative and took time to explain what they were doing, why, and answer my questions as well. Thanks!

Great service, installed the dishwasher quickly effortlessly and its done . I would recommend this business

Given that it's been incredibly difficult to obtain an email address or a callback I'm following up here regarding a pending refund that has been in "process" for 2 months. After our routine service created more issues, and 2 different techs returned to fix the issues created by the first tech and we were told to disregard the first assessment and that we would receive a refund of the unnecessary charges. There have been multiple calls to your office regarding the issue above and confirming that our refund would be done. It has now been 2 months and we still have not received our refund. Please respond as soon as possible. read more