I really love this pet store. Every time I go in there is someone there to help me. I have a…read morechallenging kitty and they work with me to solve problems. The people are caring, genuine and even loving. I highly recommend you shop here - for all the reasons I've stated and because this is an island run shop and needs your local support.

Smart staff. Very friendly and helpful. They recommended a new cat food Our twelve year old cat…read morelives under the bed Totally changed. Follows everyone around. Plays with dog and other cat. Totally amazing thanks the Island Pet. Shop local folks!! Your pet will be happy!

Some amazing people work here, but I could not live without Kennedy in the grooming department. My…read moreGolden retriever , Colt McCoy, is 4 years old and she has been his groomer since he was a puppy. Not only is she terrific with him and treats him as her own, her art of grooming -he is so beautifully groomed that we get compliments on in him- especially his feet that she does and they are perfect! He goes once a week and its worth it! What I love is that he can smell and track her down in the store. If you get nothing from this review, remember that Kennedy is the BEST!!

Yeah, you've got a staff member who is lacking in basic customer service. I'll order online and…read moreskip the store as I've seen this same person treat customers like cardboard, very rude to say the least at the previous grocery retailer.

I can't say enough good about this store. They have a fabulous selection of quality products for…read moredogs and cats. The staff have always been willing to help me with any issues I have. They are knowledge and take the time to ​to fully explain any product and other options available. They've gone well above regular customer service expectations many times from helping choose foods for my picky dog to helping us decide on which leash would work best for our specific needs. Over the years there have been many instances in which the owner has spent time doing something extra for me. I will always recommend them and I try to solely shop for my pets needs here. ​​​

I love this place I found a green muscles here gre for dogs but my Dexter (my dog )never has had it…read morebefore I told her this so she allowed a sample so I and he loved them:)

Exceptionally friendly staff; reasonable prices; and excellent grooming of our four Pomeranians!…read moreSaw other Poms there coming and going; they looked great, too!

Jenice did a fantastic job! She took great care of Emma. She looks so precious with her bows and…read morebandana! Thank you so much! We hope to see you guys again when we are back in town.

Love Love LOVE this place, and the fantastic couple that runs this joint. I have been taking my two…read morelittle malti-poos here for over a year and Charity always makes them look great and follows specific requests (like no bows, lion face, etc...). I have also boarded the girls there for over a week, and I have never been able to leave them before WatchDawgs. Fantastic place, prices, service, and everything else you could ask for. I wish I could give more than 5 stars! :D

Took my two dogs there. One an Irish wolfhound and the other a greyhound mix. Both received baths,…read morehaircuts, nail trimming, and ear cleaning. I was amazed with the results. My dogs seemed very comfortable being there and they usually don't like going anywhere with anyone without Menor my wife around. They felt it as a second home. I have great faith in this place and I'm glad I brought them their for the services. Prices were very reasonable too. Especially for how much hair my Irish wolfhound had. Don't think I want to go anywhere else to get them groomed. I'm happy with Watch Dawgs!

Best customer service in the area I wouldn't go anywhere…read moreelse! Great selection for anything garden, animal and clothing you would think of!

You tell me - One star or two?…read more I didn't receive any service, even though they are open until 7:00 PM. I pulled up to the propane station at 6:42 PM. Unloaded my two propane tanks to be filled. After waiting three minutes when it was clear no one was going to help me, I decided to call, rather than load everything back up and go inside. I asked if anyone was working the propane station. 'No, Propane is closed,' she said. 'But you're open until 7. When did propane close?', I asked. 'At 6:45,' she said. 'Just now.' That's customer service for you at the Oak Harbor Country Store. Whoever was filling propane today wasn't around at 6:42, 6:43, 6:44, or 6:45, so it's closed. How convenient. By the way, there isn't ANY sign or other markings indicating that 'Propane closes at 6:45'. And if it were truly closed, why isn't the propane station locked up? Why is it possible for someone - at 6:56 PM - to just walk up and snap the photo I've attached? Propane is so heavily monitored and regulated. Certainly this is a safety hazard to leave the propane station unattended like this? It's now 7:03 PM. The propane station is still open; nothing is locked up. A woman from inside just came out and asked if I was hoping to get propane. I said, 'Yes.' She said, 'We're closed. You'll have to come back tomorrow.' I replied, 'Then you might want to lock all that up. It's a safety hazard.' I pointed to the propane station. She called someone to come lock it up. It's 7:07 PM now. Still unattended; still wide open. It's been unattended, wide open, unlocked for at least 25 consecutive minutes now. They call it Joke Harbor, for a reason, people.

Hairy's only 1 + he had a fabulous experience. When we got him back there was no separation…read moreanxiety. He was actually lyrical (woo-wooing). Calm. Your staff did an outstanding job and the prices are very reasonable. You are our groomer.

So I just had to do a review about how amazing their customer service is…read more I have not done a grooming service yet-scheduled but I did have a nail trimming. I have a 7month old Lab puppy, she is a wiggly monster. They were able to trim her nails in 5 min. They didn't shame me or make me feel bad that my puppy is a puppy. I couldn't wait to schedule an appointment-you can tell everyone there will care for your dog. They talked to Luna and I don't even think she barked because the attention they gave her- fabulous service! Oh and for a nail trim they let me do a walk in! I had been struggling trying to trim myself and her nails were getting knarly so they saved me!

I had taken my two dogs here for the past two years and had a wonderful experience, dogs always…read morecame home happy (a little stinky but happy nonetheless). My most recent visit, I boarded my two dogs for 8 nights and had given instructions to give my dog his anxiety medication once daily. Upon pick up, I was told he didn't receive his medication and specific wording from the worker (Colleen) was "it's as needed right" despite giving specific instructions for once daily AND the pill bottle saying the same. I called once I got my dogs home to ask why the medication wasn't given and the workers exact words were "I forgot" and "I just got back from vacation and didn't see his medication written on the board." She did say he got the med the two days she wasn't there and still charged me for those days. After giving it some thought, I decided that mistakes happen and I was willing to continue to board my dogs there for my next trip. I called to reserve them a spot and was told they were full. I called back to ask to be placed on a waiting list and the same worker said she would call me by the end of the day the next day and let me know if she had anything open up. I never received a call. At this point, it's just bad business and clear this worker doesn't care about the clients.

I entrusted the lives and well being of my 3 dogs: Roxy, Kal, & Bruce during our 2 night stay in…read moreLeavenworth to enjoy the Christmas holiday. I asked for Bruce and Kal to be roomed together, as I was told all 3 couldn't share a room, because Bruce has become very bonded to his brother since joining our family 3 years ago. They share a kennel sometimes and sleep together every night. We were surprised when the receptionist told us upon pick-up on Sunday that we couldn't room Kal and Bruce together next time because Bruce just lost it and attacked Kal. First they said it happened Saturday night, then upon further questioning, said they found him like that Sunday morning. Either way, I should have been contacted immediately. When they walked my poor boy out, his jowls were swollen 3 times their size!!! He could barely walk and just appeared to have been through the wringer. The woman said she bathed him "to get the blood off" but he still looked dirty and smelled so I bathed him when we got home. The water ran yellow with the feces in his fur. But they bathed him? he could barely even stand during the duration I had to clean him up. She pointed out a small cut by his ear but I see scratches all over his body, no open wounds, but on his forearm there was a red gash from elbow to wrist! Red, but not open. Like when you scratch yourself from an allergic reaction, like a mosquito bite maybe, except he can't reach there and if another animals, big or small, dog or even cat, got ahold of him, it wouldn't look like that. His face feels like Braille with all the small...cuts? all over his face. We are constantly asking "what happened to you???" Of course the people there said well it must have been his Bruce but he didn't have a mark on him. So Kal just laid there and took it? But wouldn't Bruce's mouth have some sort of wear if he tore up another dog? Knowing our dogs, we don't believe one bit. I have no idea what could have happened to him in there, none of his small scars point to any kind of abuse but you can bet I will never return to that facility should my life depend on it. It is sad a local business like that cannot be trusted for 2 nights!!! What about people boarding for longer?!?! It makes me sad considering I am a big supporter of small business but please reconsider when looking to board here. Get a tour, interview the staff-and the owner! He tried to word play us too but saying his staff was so upset about what happened to Kal...then why didn't you call me immediately upon finding him like that? And why does your story keep changing? I'm only thankful it wasn't worse and he has seemingly recovered well with some gabapentin and rest.

Although I haven't adopted with WAIF because unfortunately I discovered them only right after…read moreadopting our kitty at another utterly bad store/shelter in Clinton called Critters & Co. , I'd like to give a positive review to WAIF. My boyfriend and I learned recently that WAIF has a SPECTACULAR REPUTATION through neighbors as we chat with them about our recent adoption. They rescue animals on the island. One of our neighbors took me to the kitty cottage in Freeland next to the Healthy Pet shop. It's adorable. They do what they can with what they have as a non-profit organization and they do it so well. They keep their facilities clean and TAKE GOOD CARE OF THE PETS THEY RESCUE it appears. They work across the island. They have guidelines and seem careful about who is adopting and the kind of environment the adopters will be giving to the pets. The staff is obviously super caring. They have tons of information too. After seeing and hearing about WAIF, I can't help but spread the news about them and recommend them highly.

This place is awful. To deny a loving home to a beautiful animal because a staff person wants the…read moreanimal and can't take another one home, she is more than happy to keep the animal in a cage! I understand that COVID took a toll on staff members and shelters in the country, but to create such difficulty to adopt an animal is disgusting and wrong. I made the trek to Whidbey to go meet the animal, I knew it was just a meet. A test result needed to come back before the animal could be taken home. I totally connected with the animal and was very excited to begin another journey with a fur baby. Feeling good and couldn't wait - for the call that she would be mine the following week. Instead I was woken up Sunday at 8 a.m., this staff member telling me, this isn't going to happen. The animal was going to be too much for me. I wasn't the right fit, not a good match. Asking....would that be okay? WTF? I was so upset. Especially since the animal is still available 3 weeks later. Another review below, the same: "This place obviously doesn't want to find a home for its animals and would rather just keep them in cages and indoors."

Dr. M saved my dog. She had her check up when we first moved to the area in March of 2022. She…read morestarted having seizures and loosing consciousness for hours. It happened on a weekends. Dr M. Called me from his home and spent a good amount of time calming me down. It kept happening throughout the weekend and he saw her right away. We have had to adjust her medicine a few times to get them under control. It is difficult to get your first appointment and you may have to wait but it is worth the wait. Holly is the vet tech, assistant and receptionist! She does 3 jobs and keeps all your records. I must say she is greatly valued at that office. If you can get your first appointment you are a customer for life. His rates are reasonable and he does not try and sell you stuff you don't need. Since I've been going there even my kids use them as their vet!

Dr. M. brought our 11 year old cat back from what we thought was the brink of death a couple months…read moreago. He was on a well earned day off and literally came off the ski slope early and met us at his office. Any other vet would have told us to go to the emergency vet in Mt. Vernon. I take that back, "any other vet" wouldn't have even answered the phone. There was a recent nasty hit piece in the local paper based on a 3 year old "complaint," coincidentally published a week after a "puff" piece article in the same paper about the glitzy, expensive vet office a few miles away. I know and trust Dr. Mangiameli.