Too bad a 1 star rating is the lowest available option. Very good pizza. Lousy customer service. Ordering a pizza for pickup is a nightmare. Attempt to phone in your order and after listening to the recorded message the system hangs-up on you! You can place your order on the website, but you can't apply THE PIAZZA HALF OFF COUPON so the full price is applied to your credit card. When you arrive to pickup the pizza ONLY A MANAGER CAN PROCESS THE COUPON. While waiting for the bar staff to locate a manager YOUR PIZZA IS GETTING COLD BECAUSE THE ORIGINAL CREDIT CARD ORDER HAS TO BE VOIDED THEN RE-ENTETED TO APPLY THE COUPON. Tonight we were told that this will be the last time that they will honor THEIR OWN COUPON unless it is entered on the website. Did I mention that YOU CAN'T ENTER THE COUPON ON THE WEBSITE?! We're done with this place. Won't ever return. read more

Went here for new years eve. The food they had for the VIP section was good, the drinks were good and reasonably priced. The service was good for such a busy night. read more

We were there for an event on Sunday afternoon and have been there a couple of times in the past few months. We all want to like it as the Foundry (former name) used to have decent food long ago. Unfortunately, it is just horrible now. Both the service and food are just terrible. Save the trouble...if you want to watch sports, there are many other choices in the area and they all are far better. If I could give 0 stars, I would. read more

Dirty floor,and the whole place. Band was to start at 8 we got there at 7:30 and left at 8:50. Our name could not be found at will call.

Please spare yourself the time and money and go somewhere else. The service is really really bad.....did I say bad I mean horrific,I had to wait 20 minutes before I had one of the 2 waitress waiting on 10 tables each to come ask if I wanted a drink. The food was subpar at best soggy nachos wings tasted old and they charged me for ranch and blue cheese?? Why? Football on the big screens but the same game on every tv Why? Spent $150 in there for garbage never again....you have been warned read more

I had bought 2 tables for 4 people about 2 months in advance for a show here for an event November 3. You would think they'd leave your name on the tables after paying $130 for the 2 tables. When I arrived at the venue I went up to the balcony section and all the tables were taken. Even though I basically reserved balcony seats. So myself and my 3 guest had to watch the show from downstairs behind the bar section. Good show even though we couldn't really see much from there . Other places I've reserved tables at will actually leave your name on them so that way you actually get what you paid for..and your tables should be available not taken by someone else . read more

Everytime we come here just to have a beer there is a stupid fight or something. Last time we were here we paid for a table with no chairs.... This time we decided to stay..... No waitresses..... Long lines at the bar.... Two bartenders.... We ordered food at the bar and still an hour later no food.... SHOCKER.... Martini's are served in solo cups.... If you come here don't expect any service.... I really can't stand when friends want to come here read more

Myself and a few friends came up this past weekend, 1st off looking at the tickets on the website before we went, we were only doing General emission which showed 10.00 + 2.99 serv, fee, then we went back on the website just before we left to see when the band was starting, I came across the general admission again and now it was 10.00 + 3.49 serv. fee. ok no problem, NOW we get there, and it is 20.00 to get in and no band, and as of today i see my debit card they actually took out 20.80. So Then of course we had to pay we were now there, 1st person goes and buys a round of drinks her total was 21.00, 2nd person goes up gets the same exact drinks and her bill was 32.00, so that was it we had to go, it was crooked from before we got there, not to mention my friends were coming up and I had to tell them it was 20.00 for a DJ, they said I don't think so for a DJ needless to say this place lost an additional 5 people that were going to go. This is my home town try to support your locals and this is what you get? read more

Terrible service no matter what time it is. I waited at the Bar for 20 minutes plus and the bartender served the patron who had just walked up and he informed her that I was there before him and to serve me first, and the bartender replied "he can go somewhere else if he wants, it won't affect me." She needs to retire from customer service with that attitude read more

Heed the reviews about service! We were the only ones in the restaurant and took an hour for our food...no exaggeration. Disappointing because the pizza is So good. Beer list is so-so but if you are there to drink mainstay, boring brews then you will be satisfied. Very disappointed! read more

We on Saturday for the Pearl Jam Tribute band and Too Fighters and they were AMAZING! Probably the best cover bands I have ever seen. What wasn't amazing was our server. We had a reserved table upstairs, was told immediately there is no drink menu, no blended drinks and no draft beer upstairs "unless we wanted 1.5 year old kegs from pre shut down" is what we were told. I'm not exactly sure why our server couldn't go get draft beer for us regardless if it was downstairs. The venue is awesome, huge with sooooo much potential but the service was very slow and very annoying. Granted I know we are in different times but good service is still good service. read more

Jenny was awesome pizza awesome but omg it smells like a freaking sewer is backing up and we are eating omg I'm going to be sick

Steelers fans never go to this bar. This bar is only for Bears fans. And they treat you like shit. We were going to spend good money eating and drinking and they couldn't put the game on one of the 30 TVs for us. So sad this is why everything in the area is closing. Disgusting and disappointed.? read more

The FOUNDRY. And Pockets before that (well, in a different building). Sorry, I have a lot of experience with this building and it's prior owners, so the name Piazza hasn't quite stuck in my vocabulary yet. Some thing have changed, many have remained the same. It took several years but the building now features a permanent stage upfront for the many concerts they have. Some of the seating has been altered as was the large bar that kind of moved on the platform level. They've done a nice job updating the place. OTB still opens its doors and they still have a number of gambling machines and other video games. Last time I checked the table pool area still existed, but I'm not sure these days. I come here every year to meet friends for the first day of the NCAA tourney. This year was a little different due to covid, you had to reserve a table for four, so our party size was controlled. Understandable. The food here has improved since the Foundry days but their beer menu has not. A large place like this should have an expansive menu of microbrews and/or local IL brewers. They do not. Still, I can't think of a better place to watch a game. With a bizzillion tv's in every direction, you can put eyes on every game they offer, and I think they show every sport down to lawn bowling. Seriously, they show it all here. Cheers. read more

I am surprised that The Piazza has not experienced any issues with operation during the pandemic. I recently went to an event here and while the employees were super nice and accommodating, the venue as a whole had no regard for safety of its guests. There were tons of people dancing without masks and they did nothing to ensure that there was adequate social distancing or proper procedures in place. Although they do have many outside events now, the employees do nothing to make sure the safety of its guests are prioritized despite the signage saying that masks should be worn. I'm highly disappointed in this venue, given that I am generally a fan of it. read more

Not impressed. Food was ok. Trivia was outstanding!! No refills on soft drinks -- heads up!! Not on menu. Totally pissed that no one mentioned it... got a few refills and charged for each (tiny) glass. read more

This place is really run down. Went for a concert. Water dripped from ceiling onto my clothes and parts of the place smelled like a sewer. Won't be back read more

It's a dive bar in a huge cavernous building and the owners somehow think it's the United Center. Whenever I come here, the service is never good, absolutely never friendly, and the food is never all that great. To make matters worse went for a Busta Rhymes concert that luckily on Groupon only had to pay $35 for, because if I had to pay the $75 it was originally I would've been beyond pissed. Not only is the cover to get in this place always absurd, apparently when there's a concert, a $4 domestic can of beer becomes $8. Gouging much? Then, I didn't even get to see Busta Rhymes. Got there at 7:45, by 11:45, the crappy host DJ, told us that Busta was still in route, had to ENDURE 4 hours of shitty local rap acts no one cares about besides their friends and family and I couldn't take it anymore and decided to dip. I'm a local and I will never return. And I hope I can get rid of these Bone Thugs-N-Harmony tickets for next month at the same location, from the same production company. Also, the facilities suck, this place is really run down now read more

At the George Clinton show on July 16, 2022, there were only 6 porta-johns for thousands of people outside, I waited 35 minutes in a line for one, and that was just one time, I didn't drink a lot, just 2 beers and a water. We were not allowed to use the inside bathrooms. The food was mediocre at best. Your signage was inadequate, it said cash only but they did take cards. The staff had no answers when asked simple questions. It was a very disorganized venue, we will not return. read more

All of the poor Reviews about this place I've seen on google and yelp are true. The service is non existent, the management clearly doesn't care to take action on any of the reviews. Do not come here unless you want to be annoyed. read more

Came here for a concert on October 28th and the opening act never showed up and the main act came out late. Food was cold and cash only (ridiculous when there's a pandemic going on). Also had a limited menu. The place also smelled like sewer water and smelly shoes. Door employee was rude. We ended up leaving early and the guy working the door when we left told my mother she couldn't take the soda (that she paid for) out of the building with her. Would not recommend going here for a concert whatsoever. Please save your money or just go to an actual concert. read more

Save your money, and go elsewhere. Draft beer in a plastic 8 ounce cup for $4.00. Wings (7count); obviously microwaved, slimy and more skin than meat, with the sauce that you choose, poured all over it like soup. No dipping sauce (ranch/blue cheese) included, extra. Served on a PAPER plate with PLASTIC fork and knife. Taco? If you call it that, meat on a flour shell. No CHEESE, or lettuce. Crappy pork sandwich. Add two bottle beers, check is $47.00 read more

This place has good from mediocre to horrible since Salerno's took over. The service was never stellar but this weekend, there was one waitress working on a Saturday afternoon while they were running an arm wrestling tournament. She ignored our table three times and was miffed when we asked for menus. She delivered my wife's cheeseburger without cheese and then brought out a slice of American separately. She also forgot her salad. The old menu had fantastic large roasted wings. The new version are paltry and over-sauced. read more

Absolutely terrible. We went to see lost 80s live. It started an hour late and then the acoustics and the sound system were absolutely the worst. We left after the first band assuming things couldn't possibly get any better. read more

This concert went from being an outdoor event to an indoor event. Inside they didn't have any seating and there were so many obstacles and walls that unless you purchased VIP tickets it was impossible to see the show. They had a smoking lounge that you were only able to use if you had VIP tickets. There was no re-entry, so you couldn't even go outside to smoke. The show was suppose to start at 8 and was delayed several times for a final show start time of 9. They only had a kitchen size garbage can, which was overflowing before the show ever started and no one emptied them. I had a horrible experience. It was my first time and my last time here. read more

First time here since Salernos took over. I'm not sure how the service could get worse than when it was The Foundry, but they did it. Came in and sat in the upper bar area. Waited for someone to come by and finally walked the 5 feet to the bar. Bartender said she was on he way to take out order. Okay, maybe she was busy (talking to her friends/staff). She took our drink order, then never came back. Finally she came by and asked if we wanted more drinks. Told her we wanted some Nachos. Those were fine, nothing to write home about. But we needed more. Had to go ask to order more food. Had to go ask to order more beer. Asked if they could put up the NASCAR race, since it was only the Championship race. I got the "i'll find out what channel it's on". Would have understood if the 1st games werent already over and there were only 3 games on 10 screens, plus I did ask if they could put it on one of the side screens. That never happened. Instead I got to watch the DirectTV banner. Ended up watching it on my phone. Then with only 3 games on, they switched to putting up 2 games in the middle. One of which we were watching, but now it was on the other screen that is now behind a metal support. Service was the primary reason I stopped going to the Foundry. Now with even worse service, I can't see coming back anytime soon. Soooooo disappointed. It got the second star because it is a cool place to watch sports. Just don't expect service. read more

The Piazza - From by the bar - Pizza Near Me - Aurora, Illinois

Highly disappointed tonight! Went there to cheer on my boyfriends 6:30p volleyball game like I do every Tuesday. Today they had a concert starting at 9p and when we entered at 6p they informed us everyone but the volleyball players have to pay $35 to get in. Seriously? It's a 6:30 game and we're out of there before 9p. We spend more than that on drinks and food while watching the games. Needless to say, I was not okay with spending $35 to watch the volleyball game so I went home to wait for him. He was done by 7:45p. A dad came in with his small girls and they tried charging him $70 for two little girls under 6 to walk to the volleyball area outside. There were so many ways I could think of on my own as to how they could have handled the volleyball squads besides attempting to charge the volleyball squads. I mean, slap red bands on us that show you we must leave before 9p. You still would have made at least $50 on me without charging me $35 for a concert I wasn't there to see. read more

This place is awful service terrible food and long waits for drinks the food ingot wasn't good at all soggy and tasted old

First time visiting since the change from The Foundry to The Piazza and it was a good experience. The deals on the drinks were great on black Wednesday- $1 domestic and $3 mixed drinks hells yeah. I'm not a foodie at bars but I would say that the pizza and wings were good. Overall, the place was nice and clean and our server took good care of us. The place wasn't packed but there was a good crowd that came out and people were on the dance floor having a good time. Oh & the music was a good mixture of genres played by DJ Sauve Smooth. read more

Sunday breakfast with the Beatles, sounded like a good idea, but the Salerno's were ill prepared for such an event. Checking in took over 45 minutes. Service was slow and infrequent. We would go 20 minutes at a time before we see our server. Took our drinks order fairly quickly but ordering breakfast took another 40 minutes. They can't claim being under staffed since tickets were purchased in advance. After mother 45 minutes went by before we started seeking our server to ask about the food where abouts. Server blamed the kitchen and 15 minutes later the food showed up cold, not luck warm, rather room temperature cold. Tried couple of bites before we threw in the towel. It was just bad, cold eggs do not go down easy. I will skip the commentary about the poor quality of the endless mimosas as I don't expect top-shelf champaign in these settings, but they were warm. Again, bad warm mimosas don't go down easy. Manager stop by, did offer to redo our food or a credit. But not an apology. At this point we've been here for 3 hours and didn't want to sit for another round of where is our food. Half the staff weren't wearing masks so weren't half the guests. Can't exactly enforce the masking rule when your own staff is not following it On the upside, the band was decent even though their name wasn't prominently featured any were we can find, and we looked It's hard enough for businesses to get people to visit their establishments, but bad service and worse food will guarantee the ones that decided to try something new to never come back. The irony is their website explains the reason they offer limited menus at these events is to assure quality of service yet they felt short on both. read more

Came here with a group of 25 after work on Friday & had a great time. They had a nice section set up for us and our waitress did a great job keeping all of our drinks coming & tabs separated! The food was excellent - especially the pasta!! I wish there were some vegan options on the menu, but they were super accommodating & made me a delicious veggie rigatoni dish. The only complaint I have is that it's such a big place, that it always feels empty. It has such awesome potential to be a huge music venue, like Joes On Weed or similar, so I really hope they can get some bigger music acts & make it happen!! read more

Oh the Piazza...the place that never ceases to amaze! We try so hard to give our money to this place each week during our volleyball games, but rarely have a server in sight of our table. On a crazy night that we were actually able to order, it took 90...NINETY...minutes to get our checks & get our cards back from our MIA server. I'd chalk it up to the labor shortage, but let's be real...this is how this place has operated for two decades! read more

same ole' thing like the foundry cool atmosphere and terrible service. Nothing changes so its hard to recommend. Its too bad because its a big place with lots of potential. The area now knows....used to be the place but no more. Good Luck hope things change read more

First time I've checked out Piazza's since Foundry. The place looks amazing, service was great as usual and just when I thought the food couldn't get better it did! Pizza is amazing! This is a place everyone should check out. Huge TVs, great for watching sports. OTB is great for watching horses. Plus the stage, I can't wait to see a live show. Owners and employees have really done great. Our bartender Ryan was great also, very knowledgeable about sports and always looking to make his customers happy. This place is amazing! read more

I am severely disappointed. I came here for the black Wednesday party. We sat close to the DJ at the tables. The service was ridiculously slow. But that didn't even ruin the night. The food is what ruined this place for us. I ordered wings. Why? Because I wanted low/No carb option. The wings came out breaded. No where on the menu does it say breaded . So now I had to choose to either be a jerk to the already slow service or eat the 2 orders of wings. We'll never eat here again. read more

Went for the first time today. The Pizza was one of the best thin crust I have had in the suburbs. This is not your regular sports bar; it's really a sports bar, restaurant, race book and entertainment venue. They have the biggest TV's I have ever seen in any bar, Vegas sports book or any other indoor venue I have been to. Latest technology, great staff, good food and plenty of room = the best sports bar in the area. If you want to watch a game you need to come here. read more

Awesome service by an amazing bartender. Sergio was attentive, informative, and had a great personality to match. Deals were awesome and food came out fast, hot, and delicious. Thanks for the great night Sergio, we'll definitely be back. read more

This sports bar/restaurant has a smoking room and the end result is that the entire place smells like smoke. For sure will not return until that changes. TVs are large and could be a great place to watch a game or UFC. They have a lot of other entertainment options like pool, darts, golden tee, a fantastic stage for live acts. Food was disappointing. Beer menu was a little better than week. Off track betting and slots on site. Place has so much potential but unfortunately it's just a stinky, low rent, gambling hole. read more

I'm giving the Piazza 3 stars because it truly is an awesome venue that attracts really talented bands. The service on the other hand is extremely disappointing. I've been here for two shows within the past few months and both times we've had incredibly rude waitstaff. The bartender and server were acting like they didn't want to be there. We sincerely felt like we were bothering the bartender with our business. I also saw her pour herself a drink... definitely seemed like she was on something as well. read more

I ate here and thought it was great. Service was not slow, as I read in earlier review. Got burger and fries, wings as pepperoni pizza. All were great. I have eaten here when it was the Foundry. Remodel is nice. read more