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Vacaville, CA

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The Pet Shop

4.9 (53 reviews)
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Linda V.

This small business shop is a gem, offering a wide variety of pet food, treats, toys and many more. I was surprised and delighted that they offer treats made with rabbit meat - first time I've seen it being sold. They also sell treats of other protein. The vast variety makes a dog owner truly feel like a kid in a candy shop. I was greeted by a friendly staff (Joe) who is knowledgeful on the products available. Will definitely be a returning customer.

Great selection of high quality pet food!
Stephanie C.

They are Very helpful and informed. Always available for questions and recommendations. They have the best quality pet food in the area. I don't shop anywhere else for my pet supplies.

Bella begging for treats.
Amanda B.

I am so happy to have found this pet store. It is a small store packed full with all the best foods possible for my cats and dog. The staff has a clear dedication to the best health and well being of my furry children. The staff is friendly and helpful every time I walk in. I always take my little princess, Bella who knows she will get a treat and treated as the most important customer. This is the only pet store I need. They have also recently added a doggy day care.

Eats and treats for your Fur-babies...
Jaymes P.

All top quality food and treats for the fur-babies in your life. The pet shop's staff are both knowledgeable and caring. I recommend anyone with a cat or dog come in and check out their selection of food and treats. Ask lots of questions about proper nutrition for your pet, they'll have the answers...and the food.

The elusive large black kong is at this location!
Sonia M.

Im excited to have found this healthy pet shop so close to home! Just compared prices to that on Amazon (I have it on auto deliver) and they are cheaper! Also, they do delivery if you are in vacaville (love this because I don't want to haul the heavy bag!). Im seriously stoked. They also have a great selection. I finally found the big black Kong that Petco, petsmart, and western ranch supply never have and it was for an excellent price. Check it out, they have frequent buyer program for dog food, buy 10 bags get 1 free!

photo from the pet shops instagram featuring leo!

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4 months ago

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Jeff P.

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5 months ago

I love this pet shop. They carry the best items for your pets. Love to give a small business my money before going to a giant retailer.

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Jeff P.

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8 months ago

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Jeff P.

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6 months ago

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Jeff P.

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2 years ago

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Jeff P.

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3 years ago

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Jeff P.

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2 years ago

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3 years ago

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Jeff P.

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4 years ago

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Paul

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6 years ago

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Paul

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3 years ago

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Jeff P.

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5 years ago

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Paul

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2 years ago

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Jeff P.

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6 years ago

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Paul

It was our pleasure! Thank you so much for allowing us to help.

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7 years ago

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Paul

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3 years ago

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4 years ago

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Jeff P.

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7 years ago

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Paul

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5 years ago

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Paul

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7 years ago

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Paul

Thank you so much for shopping with us. Love the picture!!

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6 years ago

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Paul

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7 years ago

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Paul

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6 years ago

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Paul

So glad we could be there to help, thank so much for coming in. -Joe

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8 years ago

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7 years ago

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Paul

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7 years ago

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Paul

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7 years ago

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Paul

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7 years ago

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8 years ago

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Paul

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7 years ago

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Paul

Thank you so much Joe, we appreciate the kind words.

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8 years ago

Always great service and organic products. We love the organic & raw selection. Appreciate this local store!

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Paul

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8 years ago

It was a great experience. Learned a lot! Thankful for the advice as a new fur mama. My kitten will be healthy!

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Paul

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7 years ago

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Paul

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Paul

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7 years ago

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10 years ago

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7 years ago

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Page 1 of 2

Ask the Community - The Pet Shop

Review Highlights - The Pet Shop

“They helped me research what was in my current dog food and helped me pick food that was better and had higher nutritional value.”

Mentioned in 2 reviews

Read more highlights

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Western Ranch & Pet Supply - Mold

Western Ranch & Pet Supply

(151 reviews)

$$

What I like most about Western Ranch is the young people working there. They're always so friendly…read moreand knowledgeable. They really know the animals and care for them. The girls at the front know the kittens up for adoption very well. A young man recommended a particular rat when I was looking to purchase one as a pet. See a picture of Sniffy below! This rat really had a very sweet disposition. I didn't expect that young man to be so familiar with the animals when the many rats are likely destined to be snake food. I also had good luck finding medicine for kennel cough relief when Petco and Petsmart were out of stock. I didn't have as much luck looking for any outdoor dog kennels. They had a pretty limited selection due to external events. But the staff was very helpful. In terms of animals I've seen kittens, rats, mice, and chicks available. But it's not like 20 years ago when they had rabbits, budgies, and other small pets. I've heard from other dog owners they have events like photos with Santa and I've seen a long line for the mobile vet events. During the wildfires a year ago Western Ranch hosted a donation event. It may be a bit more expensive but it feels good to know I'm supporting a locally owned store that cares about its community.

Our experience with this store was remarkably poor. We were told one thing by an employee in…read moreperson, something different over the phone the following day, and then something different yet again when we arrived at the store -- including by the same employee we had previously spoken with. Had we been given accurate and consistent information from the outset, we would not have made the trip. Mistakes and misunderstandings happen. What distinguishes good customer service is how a business responds when they do. Here, the service was indifferent at best, and when we pointed out the contradictory information we had been given, the owner responded with hostility rather than any attempt to understand or address the problem. The most basic expectation a customer should have is that information provided by a business is reasonably accurate and consistent. Based on our experience, that is not an expectation I would have here. I would not recommend this store.

California Cuddles - Puppy pic that made me fall in love

California Cuddles

(16 reviews)

We were devastated after the unexpected loss of our Morkie, Cooper, and knew that we wanted another…read moreMorkie. We got our little guy from Ca Cuddles over a year ago. We adore him. We kept going back to the website to look at his picture. He had and has the sweetest little face. Since veterinary incompetence killed our last little man, we were nervous about getting Percy. What if he had LP or any of the other issues that can occur? Stacey talked to us for a long time, and seemed understanding of our hesitance. After we met Percy, we knew he was our dog. His only "health issue" has been carsickness, which seems to be pretty common in puppies, which he has since outgrown. Our new vet said he has zero LP, and seems to be in terrific health. He's sooooo smart and learns new tricks so rapidly. It takes about three repeats for him to learn a new key word, so we now have to spell out things like treat, cheese or walk if we are not doing those things immediately. We miss Cooper every day, but Percy has helped us to heal and I can't imagine life without him.

I recently purchased a Yorkie from California Cuddles. I called Stacey (the breeder) and made…read morearrangements to meet her and the puppy I was I interested in. When I arrived she had the puppy there for me to interact with. Stacey answered all of my questions, had a folder with all of the puppies information, shot history and also had available a pet crate for her I was able to purchase. In addition she had a gift bag with some pee pads, kibble, a toy for my puppy and some other extras to help the puppy during her transition to her new home. I couldn't be happier. It is three weeks now since I brought Buttons home. She is healthy and happy. She is endlessly entertaining and loves to cuddle. I would recommend California Cuddles without hesitation.

Humane Animal Services - Condemned house. Unsafe & uninhabitable after discover of neglected and abused animals living in squalor.

Humane Animal Services

(14 reviews)

Officer S. Stewart #135- Professional, patient and polite…read more In fact outstanding. We really appreciate his help and expertise. And hope he gets a raise and or bonus. At the very least, gets acknowledged for being a true asset to the company. The whole community is thankful.

The City of Fairfield contracts with this nonprofit for animal services, including cases of lose…read moredogs and abuse and neglect. For over a year residents have reported and called "HAS" about animal abuse & neglect at a house on Missouri. Despite being aware of horrible neglect and abuse, they did nothing. Residents reported lose dogs attacking neighbors walking near the house and starving dogs, chickens and goats. Because the dogs were starving they killed the chickens and goat. It was only after a letter to all Council Members, the Mayor, and the City Manager, that the animals were finally checked on. 16 dogs were found in the home, many in serious condition, starving and sick. Two dead and puppies without food & water locked in a crate. The house was condemned and boarded up. Despite residents who lived near the house reporting abuse, Cat Moy responded to complaints by stating someone was "...coming and going from the house to care for the animals." That was not true and she had no possible way of knowing that. Police and City officials defended the inaction of HAS while countless animals died and suffered. Despite being a government contractor, HAS has refused to turn over public records. They are unqualified to provide animal services and extremely unprofessional.

SPCA of Solano County - Happy at Home update.

SPCA of Solano County

(106 reviews)

I adopted my cat from the SPCA in October 2021. His story was he was originally adopted out of this…read moreshelter three years ago. He was surrendered at a different shelter and the SPCA took him back since they make a lifetime commitment to all of their animals. I've always had wonderful experiences with the staff and volunteers at this shelter. They've been helpful and kind. When I took Fat Larry back a month later for the low cost shot clinic they even remembered him! ("He looks like Bach" is what the vet or vet tech said.) I believe they really have the best interests of the animals in mind. I was told another family came to look at Bach and while they liked him they didn't think it was a good match based on Bach's behavior. In 2018 I had a relatively to easy with them for a low cost spay/neuter clinic for my dog. (If you're looking to go for the low cost shot clinic go early! There was already quite a line when I got there shortly after the supposed opening time. But they do have a very organized system!) The other review saying you can't visit the cats without filling out an adoption application was also my experience. However I've been able to walkthrough the kennels and visit the dogs. Their hours of operation can be difficult if you're not able to go in on the weekend. If you're interested in an animal definitely talk to the people! The bios don't offer much beyond a name, physical description, estimated age, and any medical issues. The people can and will tell you a lot more about the animal's personality to help you figure out if it's a good match. They have a pet supply store on-site. However the selection can be lacking. When I adopted my cat they didn't have any litter boxes/litter or the type of diet dry cat food he was on. It would be nice if you could get everything you need for your new pet right there and support a good cause. On the other hand they seem to have some specialized items like Victor dry dog food and dried rabbit meat treats for cats. If you're looking for a new pet to add to your family give the Solano SPCA a chance!

Really unprofessional how they handled me trying to adopt a dog. Definitely won't be and won't…read moredonating there any longer. Only positive is Anne's reading buddy program and the writing workshop.

The Pet Shop - petstore - Updated October 2026

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