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PetSmart Grooming

2.9 (187 reviews)
Closed 7:00 am - 9:00 pm
Updated a few days ago

Services - PetSmart Grooming

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

PetSmart Grooming Photos

From this Business

Recommended Reviews - PetSmart Grooming

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Reviews With Photos

Deplorable living conditions

Every time I come here I get zero customer service. Cashiers usually greet me and are friendly. Staff on the floor ignore customers and I can never get assistance. The aquarium section is very concerning. All the tanks look neglected and tons of fish are dead floating at the top. They really need to get someone in there that cares or knows what they're doing because it's really bad right now. It's so sad

Freshly groomed, girl
Allison M.

Had a great experience getting my dogs groomed today! They came home from the kennel that I boarded them at while I was on vacation smelling horribly of urine. Misty was able to get them in the same day all three of my girls. They came home smelling great and looking great. Thank you, Misty and all the girls in the grooming. Department of PetSmart are very sweet and nice. Can't recommend this place enough.

After pictures.  Such a handsome boi!
Andrea M.

I was 15 minutes late to my Fairfield appointment for a cut. They cancelled me. I rescheduled just a bath and brush in Vacaville because that's all they had time for. Vacaville called me and said they would do the full haircut because he is matted.. Thank you Janda and team!

When I first got her. August 2024.
Areli I.

This review is for Janda in Grooming & the staff there. I rescued Mocha back in August & she was unfortunately really matted. Janda saw her while we were waiting for her first appointment & took her in. Unfortunately she had to be shaven down which I totally expected. But almost 6 months later and Mocha looks amazing! This is my first dog, So I did not know what to expect. Janda & the girls have made this grooming experience with Mocha so easy. So happy Janda walked by us that day!

Milo after grooming
L G.

This review is for their grooming salon. Everyone there was very friendly and professional. I think Milo just found his forever groomer--Janda who gave him the cutest haircut ever! See photos. I posted before and after so you can see the transformation. I think Milo just found his forever groomer! Janda gave him the cutest cut. See photo. First of all, she managed to squeeze Milo in her very busy schedule. I called in on a Thursday afternoon and he got his appointment the very next morning! Most groomers in Vacaville were fully booked couple months in advanced. Janda went above and beyond my expectations. She paid attention to details. She really loves her job, very professional and has years of experience and will treat your dog like her own baby! No wonder Milo behaved very well with her which is unusual when a new person grooms him. I almost didn't want to recommend her because I might have a hard time booking an appointment next time if many more people becomes her client but okay I won't be selfish and will highly recommend her.

Dog

They took my $50. For grooming, my dog did not get a bath that I paid for he did not get his paw trimmed. He did not get his teeth brushed. He got his toenails cut maybe a little grinding and sprayed on him over the dirt. I'm waiting for corporate to reimburse me as store is still saying he got bathed said they saw it on camera cause they said they looked at it on camera, but they said that they cannot show me what's on the camera for legal reasons...

This is how my mini schnauzer looked like after being groomed at PetSmart Vacaville
Marose R.

Zero rating ! Had my mini schnauzer groomed here a few hours ago and it was absolutely the worst experience ever ! Check out my dog's pic and judge for yourself. Groomer named Oshzanae did something truly disgusting , shaved/chopped my dog's right eyebrows completely and both lashes too . She justified by saying that my dog moved hence, the "no eyebrow." My dog is 11 years old and is so used to being groomed. She gets good reviews from all her groomers in the past for being well-behaved all the time so I refuse to accept the groomer's line of reasoning. If you want your dog to look like a clown , then this is the place for you . But if you want to get at least a decent haircut for your dog, stay away from this place ! Very unprofessional and inconsiderate ! I felt like grooming my dog was an experiment or groomer used it as her practice session. The salon's assistant manager offered me a chance to rectify the situation by sending my dog back. I demanded for a full refund instead. There is no way I will go back to this place , even if services were free .

Benny and his hair cut

Best cat groomer I have ever known! My cat Benny will barely let me brush him let alone do his nails, I stopped by to ask if they could give him the works even if he had ppl issues, I was told the cat groomer was really great with tricky cats. I said ok!! To my surprise the cat groomer there was perfect!! A++ will be going back again so long as she is there!!!

Brittany P.

This review is for Janda and Dez at the grooming salon. They are the best and not just as groomers. They make sure my dogs are comfortable and are always so excited to see them. If you are looking for a new groomer know your dogs will be in caring hands with them!

Receipt after I disputed paying the extra $8.00 for "Special Handling" and $6.00 for the Mohawk he didn't receive.
Chef Omar R.

My goodness. Brought my Shih Tzu in for a SCHEDULED APPOINTMENT at 12:30 p.m. today, and he wasn't ready until 20 minutes ago (5 hours). Nobody said it would take this long for a little dog. So many things went wrong here. First, PetSmart is hiring young kids who are not being properly trained. Second, they are double booking appointments and not enough staff (or ADULTS) to supervise. The windows are covered now so you can't see what's going on with your pet. We opened the door to see pets being treated horribly in cages. My little dog (who is two years old) was scared and had poop on his leg. I'm so disheartened by this, the only blame is the manager and PetSmart for not taking this position seriously in their training. If I would've known my entire day would've been spent waiting for my baby to get his hair cut, I would've gone somewhere else. That's not all. They tried to charge us $8.00 (for "special handling"?) and another $6.00 for a Mohawk haircut (which he did not receive) on top of the $58.00 for the uneven haircut. I am providing pictures below so you are informed not to bring your pets here for grooming. I will be following up with PetSmart's corporate office, this experience was absolutely horrid. I'm speaking out so hopefully this changes the dynamic of how they are training these kids to do a professional job. I don't believe they are being trained at all. This falls solely in the lap of PetSmart. It's heartbreaking to say the least.

Doggy after grooming :)

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2 months ago

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29 days ago

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9 months ago

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2 years ago

I love their curbside pick up. It makes it so easy. I pick up all of my cats supplies here. Friendly staff.

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2 years ago

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5 years ago

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4 years ago

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2 years ago

Grooming the groomers in Bather in Vacaville PetSmart are the bomb and they love your fur babies

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2 years ago

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6 years ago

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3 years ago

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3 years ago

The new store in Vallejo have great customer service. I am so happy they open in my neighborhood. Thank PetSmart!

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3 years ago

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5 years ago

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4 years ago

It was organized and clean. The employees were nice and there wide selection of toys and treats to fit my puppy's needs.

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6 years ago

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Ask the Community - PetSmart Grooming

My fur baby is getting too furry!!!When is pet grooming coming back? Are there any other petsmart groomers open within driving distance?

I used to to have a mobile groomer pre- pandemic, sadly they didnt survive

Don’t See Your Question? Ask Away!

Review Highlights - PetSmart Grooming

They were groomed by Misty & Janda, very professional and experienced groomers that know their craft.

Mentioned in 12 reviews

Read more highlights

PetSmart Grooming - petstore - Updated May 2026

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