Stopped by to grab some craft supplies. The store was well stocked and the staff was helpful. We…read morewere able to find everything we needed easily.

last 2 times going on the workers have been beyond rude.. simply went in both times to ask where an…read moreitem is and both just scoffed and told me a certain direction. both giving attitudes. this time was an indian lady and just got mad when I simply asked if she could show me where an item is..

Bought some dinnerware online and bought too many. They came wrapped well and nothing broken. I…read moreforgot to order salad plates so I just went to the store returned the extra plates and bowls, and picked up the salad plates I needed. Super helpful staff, and held my purchase for me while I shopped for a sofa. Enjoyed my visit.

Update: I followed Crate & Barrel's instruction here and emailed…read morecustomer_service@crateandbarrel.com with my order number, full timeline, and details. I received an automated response first asking for the order number even though it was already included, and then another response saying they cannot assist through email and redirecting me back to phone, live chat, or text. This confirms the issue: no one is taking ownership. I am still requesting supervisor escalation, guaranteed delivery with the correct crew, replacement of the damaged headboard, and meaningful compensation for the repeated failed deliveries, damaged item, lost time, and inconvenience Original review: 1/5 -- Extremely disappointing experience with Crate & Barrel. We purchased a bed and dresser for around $6,000 from Crate & Barrel on May 25, expecting a premium product and smooth delivery experience. The problems started in the store. We were encouraged to apply for a Crate & Barrel store card for financing and were told it would commonly support a much higher financing amount. We applied, received only a $1,000 limit, and were told to accept it and that the issue would be corrected later. It was not corrected, but the application still affected my credit score. Then came the delivery issues. Our delivery was scheduled for June 3. The team brought in part of the bed, opened the headboard, and found a large crack. They said it had to be returned. We asked them to at least bring in the dresser, but they said they only had two people and it was too heavy. Customer service did not take meaningful ownership. We explained that we had guests coming for a housewarming and needed the bedroom completed urgently, but we were told nothing could be done and had to wait another week. On June 10, the rescheduled delivery failed again. The driver called and said they did not have enough people to bring the furniture in, canceled the delivery, and then stopped answering calls. We paid premium pricing, lost multiple days waiting at home, received damaged furniture, and still do not have the furniture delivered. Our bedroom is unusable right before guests arrive. This has been the worst shopping and delivery experience we have had at this price level. Crate & Barrel needs to take responsibility, deliver with the correct crew, and provide real compensation for the failed deliveries, damaged item, and wasted time.

They are very nice with great customer service! I was greeted upon walking in, and they helped me…read morefind what I needed right away! I went in search of blue floral spray paint since ordering thru amazon wouldn't arrive fast enough and finding blue fresh flowers in bulk within 2 days is nearly impossible! I shopped around and failed! I ended up seeing a yelp review on this store by chance and sent a message to them, which they responded right away but I had decided to just go check them out since I was heading down that way. Thank you! Thank you! Thank you!!! Saved my project. Walked around and they truly have a lot of good stuff for pretty much any floral projects. I know where I'll go for my projects now!

Great Customer service by respectful, listening folks!!! Comparative pricing and trending products…read moreavailable. I have experienced this consistancy for over 20 decades.

Love this place! She always has some of the most amazing pieces for gifts or your own personal…read morewardrobe! From stunning classy clothes to fun blingy Seahawks gear they are great at helping find a perfect outfit or gift. Thanks Karan

I'm so glad I drove over from Magnolia to shop here. Last time I went to her store was when I lived…read morein Belltown 2006. Her store carries very unique yet affordable casual to cocktail and career. You won't see yourself coming and going. Bought a very cute fleece Ariella top and a pair of UP! Pants that looks Chanel but is an easy wear knit. Spent $200 looks like I spent 3 times that. Will be back.

This place is an absolute freaking JOKE!!!!…read more The way they treat you while taking your money is crazy!!! I wish I would of NEVER put an item on layaway! The thing that pushed me to do it, was my King was dealing with this location and swore by it, but after they muscled him out of a credit and helped him LOOSE the item on layaway, I knew I was in for a ride! When I first started my journey, I was told that my payments would be $50. So why when it came time to make first one, it was actually $75!!! (wth???) mmm ok, I don't want to say NO problem , like it was NOT, but I did them one better - I made a $100 payment! And that is what I continued to do throughout this horrible experience, paid $100 because at this point I was always told a different price. So paying more each month, you think that you would be treated with some decency. Hahahahaha, oooh baybeeeeee was I WROOOOONG!!! I had even asked several employees if you could make payments at other locations as it was becoming too much to drive all the way to Renton, just for payment. I was told each time NO you cant, but then ironically on my second to last payment, all of a sudden , it was an option (wth!!!) Being that I live deep in Seattle from the Renton location , I went ahead over to Rainier (much much closer, have you seen the price of gas?) I get there and like damn you got to ring a bell to come in? ok makes sense we are in the Southend and people are nuts! Also she is a female in the establishment alone. Wow would I have loved to just deal with her always as she was kind sweet helpful patient and some more. She also advised since next payment is my last - I would need to do it at Renton because I will be picking up too. Ok, so last payment comes around. I am soooo proud of paying this off by myself for a birthday gift. My drive over I am excited beyond measure... Hmm.. but when I got there, thats when the BS unfolded. I was NOT greeted at all upon arriving in. I looked around at the rings (not if I would ever get something here again) . I was finally seen. Explained what I needed to do. So Mister manager in training , i think Kenny is his name. He made a mistake and charged me way less than he was supposed to saying some trash like he didnt see the whole form, didnt know it was my last payment, blah blah blah and even had the audacity to blame it on the system. ok whatever - so here we go charging MY card AGAIN for a large amount (honestly now that I think of it, I feel like he overcharged me and I should of just been making the first payment he already charged) Guess ill never know because yall exhaust me and well if ya did steal from me, get ready for the wrath you will pay! Before he brings my new toy out, I ask him - now what if I didnt have the money on my card for transaction #2 and YOUR mistake? You know this buster dude going to reply something crazy like oh well we would of put ya bike back on display and YOU would of had to pay a holding fee to keep what in the entire crock of shit are you feeding me? so you mean to tell me for YOUR mistake , I would of had to pay another fee to hold my item? mmm , I am not feeling that and there should be exceptions to the rules, especially when the mistake is on yall side He had me soooo frustrated with his lack of care and acknowledgment , I let him know - you have manager in training on your badge? You aren't ready for this position and they would be fools to give it to you!!! You know this rude fucker did NOT start up my bike, show or help me with ANYTHING and allowed me to try to get out the front door with this heavy ass bike Thank God someone in there had a heart (a customer seen me struggling at the door and just automatically came to open it) Then when I got outside I also needed help to collapse it for the car ride home. NOOOOOOOPE none of those raggedy MEN in there WORKING came to help, so there were some street people outside that appeared out of nowhere (but of course somewhere because I am a child of God, so he sent help) . This guy was helpful in figuring how to break it down and even mentioned it was fucked up none of them came to help me load my bike! I agreed and said they will never get a penny from me again!!! so yeah Cash America you are TRASH and really need to reconsider who you have as a manager in training because Kenny is NOT the one!!!! This was my/our journey, maybe yours will be different!

Great deals on jewelry, awesome layaway plan if you needed. Customer service is always great! I…read morewould recommend this place of business!

I stopped by on a whim and to pet the dog in the window. The store was a wonderful collection of…read moreart and jewelry. The lady (I forget her name) was a wonderful host and gave me a tour of the entire store. I found my treasures and will be back. Thank you for the great customer service and experience.

Echo artworks is a cute little store right down the street from my job. I try to go in here as…read moreoften as I can to browse and check if she's gotten in new items. It took the lady who owns/mans the business a little while to warm up to me and all my questions, but now she's pretty sociable. They have a decent selection of fancy and nice beads....especially glass, vintage, and precious stone beads...unfortunately, this isn't what I am normally looking for. I like wood bead, naturals materials, and weird stuff. She does carry some of this stuff, but often times when i come in looking for something specific, she often times won't have it. She does carry enough of the stuff I like to keep me coming back and is willing to order specific things as well. It's a small store, but in what little area she has, she does a great job filling it up.

Oh how I love this store! Ironically they replaced my other old love from this mall that used to…read morelive in its place. I'm glad they are here to fill that missing piece of the mall now. That being said I love the boho chic vibe JW has going on. I noticed this line of clothing everywhere in Kauai and was pleased to see that Bellevue had added one to their collection here. The fabrics and designs are so warm and comfortable I just want to live in them. Even their pillows seem like they would be perfect additions to your couch, papasan, or loveseat. I'm so happy they are here and hope they stay for awhile. The folks who work here are also really helpful and friendly. They are not pushy but instead have a lot of knowledge of the brand.

I live in Portland and rely on the fantastic customer service I always get from Emily Muniz. She…read moretruly goes the extra mile to make sure everything is perfect. It's tough to find this level of service these days, and I really appreciate it!

Reseller/boutique of brands like 7 Diamonds and Marine Layer. Some items have a markup beyond…read moretypical MSRP so know your stuff. In store returns only allow credit. They are friendly, but a perhaps slightly too persistent. Told them I was not interested in multiple shirts multiple times when I was in the dressing room. But overall, they were friendly enough I would browse again. I have purchased a few things from them but only after being completely positive the item would fit and make sense with my existing closet. The credit only thing makes it so I'm not going to take chances like I would at competing stores like nordstrom (who carries many of the same brands) where I can return things for full refund.

Loved my experience at this boutique! 10/10 will be visiting again. Such a good variety of style…read moreoptions. The staff were all very friendly and helpful. Shout out to **KATIE** she was so much fun to take style advice from and kept me wanting to try on more outfits I just wished my budget was bigger at the time of my visit because I would have bought more!