I appreciated the help of the sales associate as we shopped early in the day and were the only…read morecustomers. But please, don't tell me something looks cute when it is 100% ill fitting. The store has quite tops and on trend jeans - but be prepared to pay 10-20% more for the exact item than at other stores like Nordstrom.

Super cute store! I saw so many items I wanted to get from jeans to tops to leather Able bags…read more The store is set up very nicely & it is easy to move from rack to rack, which I appreciate. The staff are super friendly & nice!

I have a love/hate with this location…read more If you go at the right time, you'll be able to park nearby. If you go during business hours, forget it. The check out line looks long but moves quickly. They run this efficiently. Racks are packed and close together. Signs keep it relatively well-organized and the fitting room staff is friendly. Shoes are well-organized. Please service your bathrooms! The women's room is surprisingly unkept. At opening (Sunday, 11am) , no seat covers and stalls are missing hooks on the back of stall doors. This is not Nordstrom quality.

I have been a loyal customer of the Totem Lake Rack location since it first opened, which is why I…read morewas so disappointed by my experience today. Less than a month ago, I purchased three of the same work shirts. After the very first wash, one of the shirts began falling apart due to what appeared to be poor fabric quality. I returned to the store with the other two shirts, which were completely unworn and still had the original tags attached. I also brought the damaged shirt, along with its tags, hoping the store would stand behind the quality of the product. Unfortunately, the manager was rude and immediately told me she would not accept the damaged shirt because it had been worn. I politely asked to speak with the store manager, but when she came out, she was also dismissive, rude, and showed no concern for my situation or my long-standing loyalty as a customer. I understand that stores have return policies, but I believe there should also be consideration for defective merchandise and for customers who have supported the store for years. I left feeling disappointed, unheard, and undervalued. I hope this feedback is taken seriously so that future customers receive better service and defective products are handled more fairly.

Such a cute little boutique in Bothell! There were so many cute girly pieces that were amazing…read morequality. I loved trying on a few pieces and they even put in a few extra pieces that I didn't grab for me to try on. The dressing room was spacious, lighting was great and had a huge mirror. You'd be surprised how many dressing rooms don't have mirrors inside. I ended up with a cute dress that I can't wait to wear when I go on my birthday trip next week.

Amazing shopping experience. Drove bout an hour to get here on a rainy Saturday. It was worth the…read morewhite knuckle drive. Love that it is by appointment only. I got to shop for an hour with my best friend, all while listening to some of my favorite music & having some wine. The gal working was super sweet (can't remember her name). She had some items already waiting for us in the fitting rooms, then we browsed and tried on some more things. Clothes is great quality and reasonably priced. I got a ton of cute stuff for spring that I cannot wait to wear. I will definitely be back.

Well we were enjoying dinner in kirkland last night and decided to pop into this shop to look at…read morehats real quick. It was 15 min before their closing so we were not Planning on lingering! Before we even got in the door we were met with hostility from the woman behind the counter, she told us in no uncertain terms we were NOT welcome to browse and wanted to know what we were shopping for! My friend said she just quickly wanted to look at hats and the woman and her coworker roughly pointed her in the direction while mumbling under their breath that we were not welcome and should just leave! We were there less than two min and that was way too long for me! I would NEVER EVER give a penny to a company with this sort of employees or service! We were in no way being rude, pushy or out of line! The store was literally still open and the door was unlocked! Such gross behavior from older adult women! They should be ashamed!!!

Wonderful woman's Botique in the heart of downtown Kirkland. Friendly and helpful service with an…read moreamazing selection of clothing and accessories. There is something for everyone in this store. It's my one stop for a new outfit for an event or a quick gift for a friend. Be sure to check out her "sale room". I highly recommend!

Loveee love love this spot! I am more into avant-garde styles which isn't the most popular in the…read morearea so I'm always in luck! I especially love that they have a huge sale section in the back, and they have a giant sale once a year where I've purchased a few amazing life-long pieces. Such a gem.

Beautiful merchandise Very nice people working there…read more But the smell in the store is HORRIBLE! Please stop burning horrible candles!! I want to shop there but the smell is killing your customers

Absolutely fabulous is a wonderful store. The staff are always friendly, especially to dogs, which…read moreis very important.

I must say I am impressed with this place! Yesterday, I bought a dress for the NYE 2025 coming up…read morehere in a few days and it was absolutely fabulous!! Just like the store's name! I also bought 4 bracelets, 2 winter scarves and a winter beanie! What a joy it was! I love all the stuff I bought yesterday. This was not the first time I bought stuff from them! I also bought this fabulous dress to wear at my wedding here for less than $100 (see photo). I absolutely loved it!! This was my 2nd dress as my main bridal gown was fancier, longer and with a small train so I can't dance in it. This pearl straps dress was just perfect, hitting at my ankle so I can dance in it. My daughter also scored a beautiful pink dress in the Spring of 2025 that she plans to wear when there's a special occasion.

This place is currently closed and it's windows are papered over. Website is offline as well…read more One star because it stinks to see a nice and long-standing boutique close.

I highly recommend this boutique!…read more GREAT products and FANTASTIC service that I will definitely return!!! Happy shopping!

I said yes to the dress here! A beautiful vintage Maggie Sottero dress, it fits like a glove!…read moreEveryone working at the shop was so kind and helpful. They were just as excited as I was about the dress!! I do want to note, the pricing here is different than average retail. It's a consignment store, there are sales and changing prices noted on the tags. There are signs posted everywhere at checkout saying they charge 3% for card transactions, plus Kirkland sales tax. I thought they were very reasonable and very honest with their pricing and gave me an itemized receipt! I would definitely recommend this shop for really nice quality vintage pieces. They have a lot of designer vintage as well!

I made the terrible mistake today in thinking that a store that is supposed to be open by 10 AM…read morewould be open at a quarter till 11 AM.... I was stopping by to pickup my unsold consignment items as my contract has ended, and I let them know yesterday that I would stop by sometime today to pick it up, yet when I arrived at 10:45, I was shocked to find the door locked, the lights off, and no sign of employees... I even tried calling several times, and received no answer, and no way to leave a message to let them know I tried to stop by.... I hope that I will still be able to pickup my items another time, but I really wanted to just get it done while I was out and about this morning Turns out their power was out this morning and didn't get turned back on until 11 AM-ish They were very kind and understood why I was angry There still should be a secondary way to contact the store or a way to leave a voicemail

I've bought several items here and online. Two of the items developed holes/tears after normal…read morelaundering and in two different wash cycles. It's left me feeling disappointed in the quality of the clothing overall. Online customer service basically told me, too bad. Don't think I will be shopping here anymore.

I have never had a shopping experience like this before. My friend and I came to evereve after…read morebeing woefully disappointed at Bellevue Nordstrom. we were shopping for outfits for my friend in her new post baby body for a photo shoot for her brand. the stylists curated outfits for her that fit her like a glove. I myself came for nothing, was there just for moral support. but I found a few things I liked and based on that they curated an entire fitting room full of clothing I loved. I left with a like 20lb bag of clothes. the associated don't work on commission and they were very honest when a size was wrong or a style and found something better for you. it was an incredible experience. I will be back.

I go here about once every two years which is too much and a reminder of why I don't go…read more I walk in. The same woman is always working. She looks at me from the desk she is always standing by. She seems to quickly decide I cannot afford to shop there and proceeds to ignore me. So I spend about two minutes looking at the couple of things I saw from the window and then leave because regardless of how much I love those things there's no way I'm going to give that shop any of my business if that is how they treat people So my recommendation would be not to shop there And not support people that treat others like they are beneath them

What a treat it was when I found myself in the showroom of a boutique that mixes vintage pieces…read morewith contemporary and modern pieces with the ease of and grace of a time I thought had been long since lost. This may have been my first visit, but will definitely not be my last. This boutique "The Ivy" is the kind of place that makes you feel better.