I have seen a few metal shows here over the past few years when in the area. Most venues I've been to in the US operate under the "we will try our darndest to give all attendees the most accurate prison camp simulation that we can while looking like we're in a bar" school of customer service and management. Bearing that in mind, I give this place three stars. One for not torturing the attendees to an excessive degree, one for the quality of acts that it brings in, and one for the fact that you seldom have to walk more than a few blocks for parking. Stars are lost for the sheer level of physical discomfort involved in watching the show and the chaotic procedure of actually entering the venue. The atmosphere is about perfect for seeing a metal show with the shabby once fancy decor and funny graffiti in the restroom stalls.
Ah, parking. The parking lot attendant for Sonata Arctica last week was a gem who loved life, let me tell you. "Hey, is this the regular ticket line?" No, it's over there. We go over there. "Hey, is this the regular ticket line?" No, it's the VIP line. "Hey, by the way, we went over there and that was the VIP line." Yes, that's what I said. "No, it wasn't. Thanks for your help. Jerk."
The security at the entrance reminds me of being at the airport with a few minor differences. First, there is no metal detector nor stripper radiation machine. Second, you can fly with a pair of nail clippers. You can not enter the venue with nail clippers, so make sure you address any annoying hangnails before getting in line and double check to make sure you don't have a spare pair in your bag or pocket. We've always had physical tickets, but the process for electronic tickets, will call or just buying one looks as complicated as trying to buy a handgun using foreign traveler's checks would be. After you get inside, the security isn't bad. I've been to venues with far worse, both as far as being annoying and power tripping as well as completely absent.
Want to sit down? Like most other venues, you have to do that on the toilet, but I guarantee you the sound is going to be much worse than it is on the floor. I like a venue where the sound is better outside of the toilet, so this place earns its full star on the sound quality area. You might want to consider going into the mosh pit to stretch and move around at the halfway point of the show. An added bonus is that the blows you'll receive might knock something back into place and alleviate some pain. Seriously, a well organized moshpit is a joy and a pleasure and I don't think enough people consider the benefits of this vigorous form of dance.
If the show is in the main area, you'll have a much better experience. There are various tiers where you can elect to mosh, stand there, or drink. The view is decent in most places and the sound ranges from so-so to pretty decent, depending on where you are. The only caveat to that is, if it's insanely crowded and you have to go to the balcony upstairs, you will suffer if it's anything other than the dead of winter. There is no ventilation, no air conditioning, nothing but oppressive heat and humidity so your sweat doesn't even consider evaporating.
If the show is in that little bar area and more than a few dozen people show up, it's going to suck. The sound isn't bad at all, but you will see nothing unless you are either super tall or you are able to both get to the rail on the upstairs balcony and can tolerate the extreme heat and humidity for the duration of the show. Need to pee or starting to feel some pain from standing in the same place for hours and need to walk around? If you move to gain relief, you'll lose your spot and the only glimpse of the stage you will see will be someone's hair as you hustle up the stairs on your way back. Do not tarry on the stairs, since that is in violation of the fire code. Look at the stage, but do not hesitate in your journey back to the balcony where you will now see nothing.
Summary: This isn't a bad venue but only a true masochist would call it comfortable. read more