If anybody else was reading the negative comments about this place and is deciding to chance it anyway in hopes that all of the negative comments were just people being overly sensitive stop right now. That's what my family and I did for my little girls 6th birthday party. Do your family a big favor and find another bowling alley close by. All of the negative comments are spot on. It started right away too. We rented 2 lanes and the play room for an hour each, and also the party room for a half hour where the kids had pizza and cake. When we got there and went to pay for the party we asked if it was possible that I could bowl with the kids as long as I rented my own shoes. My daughter wanted us to be team mates and was very excited about it prior to arriving. The old man behind the counter who owns the place responds to this question with "well, usually the adults don't bowl with the kids, it's a little awkward". He said this verbatim, to which I responded "Awkward?" "It's awkward that my daughter wants to be able to bowl with her father at her birthday party?" He said if I wanted to roll a couple balls it would be ok but at this point I was so mad at his response that I said forget it. Next came the hovering that you will read about on other negative comments. We had plenty of adults that had the supervision covered but this guy was still lurking really close by watching our every move to the point where I turned around and said "buddy do you plan on staying over here the whole time because we didn't pay for the party so we can have the owner lurking directly behind our lanes" . He said he was just there to help with direction to which I responded by saying we had the direction covered and needed no assistance. There kids were all very well behaved and all we wanted was a little bit of privacy with the family so we could enjoy ourselves. After I told him this he could detect my frustration and walked back behind his desk. Then came the time issues, he tried to move us out of every area we rented before our time was up, which I was having no parts of and told him we still had time, that I was keeping track. After this he spent the rest of the party trying to explain himself but I was already so pissed off That I was in no mood to converse with him so he got a bunch of one word replies. When we moved to the play area he walked over and gave me 2 free game tickets but it was too late and he had to have gotten the sense that I was never returning because I made it very apparent. The good thing is that the kids had fun because they weren't aware of any of the behind the scenes issues that were going on. My little girl had a blast with her friends and our family but we will never be returning. Horrendous customer service. Know that when you rent out anything in this establishment that your rental comes with a complimentary unwanted grumpy old man looking for reasons to tell the kids they are doing something that they shouldn't be doing. If you are unable to cancel and absolutely have to go, do not be afraid to speak up and let him know you have everything covered and don't need him hovering over your family for the duration of your reservation, you have to be blunt because he will not get any hints you throw at him. I apologize for this novel but I felt the need to inform people about this so they don't have to go through the frustration that we went through today. Proceed with extreme caution. read more