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The Paddock At The Livery

5.0 (3 reviews)
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Monument Car Parts

Monument Car Parts

(92 reviews)

Great experience yesterday at Monument car parts, San Ramon. I was detailing a clients car and the…read moreclient also wanted me to change out the wiper blades. No probllem as i had done this 50 plus sets before. Well, the normal loop kind it turns out. This 2015 Ford Explorer had a metal nub on the end after I broke off a piece of plastic. I was in Ut-Oh land thinking I broke something. I spent 30 minutes trying to figure out as the rain increased by the minute. Off to Monument with much hope. Deborah, greeted me with a smile as I entered. I said I HOPE you can help. I explained the mid-evil wiper control arm. She removed the normal car install loop part and installed an entire new insert, and pulled out a part of that insert and quietly said its was ready for instal. I was still doubtful of this witchcraft and a happy ending. Deborah came outside and installed the first one explaining each step. She might as well had been speaking Swahili and I would've understood better. Luckily, seeing me deer in the headlight confusion, she also installed the second one. I had bought nothing from the store and she treated me like a Monument highroller. Excellent/outstanding customer service from her. I was beyond fortunate that she had the patience and knowledge to solve my Rubiks cube. This will be my go to place no doubt in the future. ( I'll call first and ask Deborah is working :)). Thank you Deborah for all your help you made me and my Unknowing client very happy. Deborah- 10 out of 10 stars!

Monument Car Parts is a small store on SRVB, near the San Ramon-Danville border. There are lots of…read morebusinesses here for cars in the vicinity: ELease Returns, Gold Coin Car Wash, Wheel Works, America Tires, Oil Changers, and O'Reilly just to name a few. I made a quick stop to replace some windshield wipers, with the rainy season coming. One of my wipers had the rubber layer come loose so it was like a wet noodle flying around. The nice clerk at Monument helped me pick out the right sized wipers based on my car model and then helped teach me how to replace them. It was much easier than I thought - I am normally not handy around cars and its important to get wipers installed correctly. Safety first, right? 5 stars for excellent service that's friendly and quick. I was in and out in like 5 mins with brand new wipers!

Danville Auto Center

Danville Auto Center

(67 reviews)

I had an outstanding service and experience at Danville Auto Center. Oscar is the reason I came…read morehere, I actually followed him from another location because I trust his work and his integrity. They diagnosed my 21 year old Toyota Camry with over 300,000 miles and provided a complete, detailed list of everything that needed attention. What I appreciated most was that Oscar took the time to narrow it down to what was truly necessary to make the car safe, as if it were his own vehicle. No pressure, no upselling, just honest guidance. The estimate was clear and detailed, and the pricing was very competitive. The customer service was exceptional from start to finish. More than anything, DAC earned my trust, which is rare in this industry.... Why I follow Oscar!!! If you're looking for transparency, fair pricing, and people who genuinely care, this is the place to go. THANK YOU Oscar and team!!!

AVOID DANVILLE AUTO CENTER AT ALL COSTS…read more I don't usually leave reviews, but what happened here was so outrageous that people deserve to know. My girlfriend brought her car here after it died while parking. She told them up front it was likely the battery (which they had just replaced), the alternator, or a loose wire. Pretty straightforward, right? Wrong. From there, it was a nightmare: * They refused to return her calls. She was the actual owner of the car, yet they completely ignored her and would only speak to me. * They dragged the repair out over three full days while dodging updates. * When they finally claimed it was just a loose wire, they quoted us over $500, apparently because they charge $250/hr just to "diagnose." * When we picked the car up, the passenger side window no longer worked, even though it was fine before. And the worst part? When we confronted Shawn (the owner) about all of this, he laughed in our faces, interrupted us, and treated us like we were the problem. When my girlfriend left, they actually called her a "f**ing b****." I confronted Shawn, and he admitted it--but said he was talking about her and not me. As if that somehow makes it okay. This wasn't just bad service. This was open disrespect. The way they dismissed and insulted my girlfriend made it clear they were trying to take advantage of her because she's a woman. If you value your money, your car, or even just basic human decency, stay far, far away from Danville Auto Center.

The Paddock At The Livery - autopartssupplies - Updated May 2026

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