I've only been here twice since it opened but both times the experience was good overall. The wait can be a little longer than other restaurants but it's not terrible. The staff is friendly but they always seem to be understaffed causing the waiters/waitresses to be backed up and take a little too long. I liked the vibe of the place and the food was great which was nice because I have not been to an Old Spaghetti Factory since a kid because the food was nothing special then. read more

As a Eugene native - I didn't want to like this place. Growing up celebrating almost every major life milestone at OES... I just wasn't thrilled about a franchise coming in. I was wrong. This originally Oregon company came in & preserved the historic vibe & actually enhanced its 1920s vintage look - we were greeted with an intuitive hostess, seated & served by Ruby whose personality made it an experience we won't forget. The manager Jack pulled up a chair & made us feel welcome, included & excited to book events here (for future luncheons). And the food outpaced Pastini & others in flavor, ingenuity & creativity. Drinks were classic & well designed - Ruby's husband knows how to make a paper airplane The food came fast, hot & the service was 10/10 - refreshing & impressive for typical Eugene dining. Overall - this changed our mind & we will be back, more frequently than even before, when it was OES. read more

The Old Spaghetti Factory - Italian Near Me - Eugene, Oregon

To Whom it may concern, last night I had the pleasure of eating at the historic Oregon Electric Station now owned by your company. We where greeted by a young lady who asked if we had a reservation. kidding we asked do we need one as the waiting area was empty. she stated we just like to ask as we are very short staffed and we need to find a server that can accept a new table. she sat us and we are in a location where 3 other tables are full, but at the end of their time there. young lady came and took our order and apologized for the wait for her to make it to our table. we asked if things are OK. she shared that they are very under staffed with only one bar tender 3 servers 1 cook and a few bussers. when we walked in I counted 3 small tables in bar. large group West room. our area 4 tables across the way looked to be the same 3 or 4 tables maybe total meals 70-100 plates. way to many for 1 cook if in fact that was all that was back there. time for us to get meal from order was maybe 35 - 40 minutes. she apologized comped us the cheese bread and one beer. we ate and boxed what we didn't. waited for young lady to return for payment. she never did so we walked up front to pay. she was collecting payment and food for a to go order. We asked receptionist to process our payment she went to the manager on at the time who came over and took our card. He seemed to be very irritated at the fact that he was having to do so. but did and upon his return of processing payment he just sat it in front of us and walked away. I stopped him and asked if he was okay. No thank you no appreciate your business no sorry about the wait. He explained that it was a very tough night and that he was not able to hire enough people to staff. He shared that most people when they are irritated aren't very polite and he just couldn't handle it so he wanted to get us out the door. We took the moment to explain to him that everybody did a good job based on what they had to work with. The food was okay seven out of 10. and that he took on the role as a manager he had a tough job, but he also needed to try and make people feel welcomed. He just did not want to accept that role this evening as it been a very tough day. Is a patron and someone who is in management I do not believe it was their fault they did a good job someone at a higher level needs to focus on staffing training of adversity and building a team atmosphere. They are clearly having to do on their own without upper managements direction. as much as I am sure you're not happy that they shared the understaffing comments as a young person is there only instinct to want us as patrons to understand why things are not going as smoothly as they think we would want it to be. I am sharing this with you now because I think those young people have good intentions are hardworking and they just need that coaching to be better at what they do and to represent the old spaghetti factory in the way I'm sure you would want it to be. We will be back, but do better as owners and managers to help make it a better experience for your staff. Stuff happens, but it happens to often at this location it appears from some other recent reviews. read more

My lobster and crab ravioli came luke warm to the table which was disappointing and made it hard to enjoy my meal. I like my food to arrive hot. The server forgot my friend's beverage until the end of the meal, but remembered mine. My espresso martini drink was tasty. The salad dressing was good, but other than that the salad was lettuce out of a bag with some carrot shavings. Probably will opt for a different place next time we are craving pasta. The building the restaurant is in is historical and visually beautiful. read more

Had a wonderful experience and great food at OSF in Eugene. Our waiter was kind and very professional and calming on a busy night. His name was Jakob. He Made the experience even better. Great waiter ! read more

Went in around 2 on Friday. Waited forever to be seated because there was only one person working. That was just one server/ host. My chicken was so over cooked could barely eat it. She got my order wrong anyways. Wont do lunch there again. We have eaten here a number of times only because of my son. Kind of a middle of the road chain restaurant. read more

Nice ambiance, left over from the Electric Station days. But despite a wonderful sounding menu, not one single thing I ate had any taste or distinction, from the bland salad, the tasteless pasta, even the dull bread. When ice cream is the only thing enjoyed, its time to find another venue. read more

So if you're going to eat here, I suggest takeout. We've ordered takeout a couple of times and at time has been excellent. I can't say the same for dining in. We made a reservation for my husband's birthday. It took a long time to get waited on once we were seated and the waitress wasn't paying attention to what we asked. They got our orders kind of right, but they didn't upsize like my husband had asked for and it was hard to get their attention to get any help food. Good service meh read more

To start, we had reservations and showed up 15 minutes prior to check in. The restaurant had our reservation listed for an hour earlier even though we had confirmation texts with the time I booked. A technical glitch and they were still able to move things around and get our party seated close to our reservation time. We knew with it being marathon weekend, the restaurant would be packed and anticipated food wouldn't be super quick but our experience was awful. We got seated around 6:30 and ordered almost immediately. An hour in, our food was still no where to be seen. Our waiter kept telling us it was 5-10 minutes away. By 8:30, we asked that they just box up the food when it was ready. We finally left with our food around 8:45. The manager did comp a couple of the meals but the food was not great. Noodles were greasy, missing sauce and even the very simple kids butter noodles with parmesan was missing the parmesan. If we had been told at seating this was the expected wait time, we would have gone else where. I have a feeling our order got misplaced as the table that was seated just after us had dinner, desserts and paid their bill an hour before our food even came. Then another table seated an hour after us also received their food before us. Our waiter was kind and the hostess table was doing their best but it was an awful way to spend the night before our race. read more

This just may be our favorite restaurant. The ambiance is wonderful. Tasteful and romantic, quiet and impeccably clean. The service is always spot on. The food is delicious with just the right amount of options. And maybe best of all - it is a good value. We go at least twice a month for dinner and it never disappoints. read more

Service was absolutely terrible. It took 20 minutes to even get a glass oh water. We had to go flag down a server to get that. Everything took a long time, ever clearing away dirty dishes. Our dinner took 2 1/2 hours. read more

Food was good. It has been consistent for many years. Nothing special, just what I expected and perfect for that stormy weather that day. Ambiance is kinda' funky as always, nothing special and nothing to dislike. The women's rest room as a handicap stall that's not accessible to anyone with a walker or wheelchair. For a city that takes things like that so seriously, I wonder how that passed inspection. Service, the waiter, THE ONLY WAITER, was swamped. He really didn't seem to know what he was doing. He showed up to say "Hi" and ask for our drink order. We were ready to order food but instead he brushed us off and left to return with water about 5 minutes later. AGAIN, he wouldn't take our order and it must have been 20 minutes from when we wanted to order and when he finally got around to it. I see this as a MANAGMENT problem. 1. Untrained wait staff and 2. Understaffing. read more

Don't write this place off. Yes, it's dated and a chain. And it still has amazing food, great ambiance, and our server was fantastic. They closed the Seattle store, so taking my college daughter to the Eugene restaurant was amazing nostalgia. Try the Vesuvius pasta if you like a little spice, and their bread is the best. read more

We were excited when the Old Spaghetti Factory moved into the old OES building, a perfect fit for the existing decor! I've been a fan for decades having started with the San Diego location. We are OP's (older peoples) so we dine @ the hospitality zombie hour (between lunch and dinner crushes) and dinned in the bar area. The server/bartender/bus boy had his hands full so service was sketchy but at least his manager was trying to help out instead of hiding in his office. The food was the usual quality, ok for a production kitchen and we will return being used to the doldrums' hour. read more

Planned a birthday party celebration for family. Called four days in advance for seven person reservation, confirmed two days prior seeking wine cellar area for reservation and called day of to confirm. Arrive ten minutes early to reservations to be told another had it reserved. We did not get wine cellar as reserved. Group that had it had been seated just ahead of us arriving. Wait staff was off on timing. Ordered apps only got one, placed food order, waited almost thirty minutes for salad and soups, three minutes later our dinners were served. Awful experience, awful wait staff, terrible food. Will not return. read more

I highly recommend this place for a fantastic family gathering! The top-notch service, cozy atmosphere, and mouth-watering food all combined to make a truly unforgettable experience. read more

This was great for a party of 7. We included a 3 year old and a 90 year old. Lots of menu choices and everyone liked what they had. Drinks were good too! Our waiter was wonderful and got everything right. read more

Eh. It's ok. Service was good and we were seated faster than I thought we would be. We had a large table, 12 people, and we received our drinks right away. Food is so-so. It's good and not super expensive, so that's good. It was lukewarm warm though. The salad was rather lack luster. It's ice berg lettuce which is like the catfish of the garden...just a bottom feeder. Our order wasn't 100% correct, so we had to send it back. However, they did get it back to us quickly. The dessert is so-so. Small scoop of ice cream. I don't think I'd come back unless there wasn't other places to go. I will say the building is beautiful and we had a private room (an old box car), which was pretty cool. read more

It's been awhile since eating here due to previous restaurant closing due to covid. This is a great location and ambiance. We enjoyed our dinner in one of several actual railway cars. The menu is varied and hasn't changed much from our visits when living in SoCal. We started off with the house baked small loaf of bread. My son ordered the roasted wild mushroom ravioli. He opted for the marinara instead of white sauce. Very flavorful and robust, he enjoyed it. My wife had the spinach and meat tortellini. So many tasty ingredients that blended well for a very pleasurable dish. I opted for the meat lovers plate and it delivered on all counts. It was hearty and filling. The attached pics show each plate. A full bar and strong drinks were had by all. All in all, this restaurant adds to what is already a mother load of choices in our town. Oh, the prices I found to be quite reasonable as well (that always helps) Recommend..this is a great place to bring guests as well. read more

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Not going to lie, I wasn't super thrilled when I heard they were opening yet another chain restaurant but I was one of the first to dine there when they opened this month. As soon as I walked in, memories flooded my senses. The fresh bread, the garlic, all the wood and vibrant colors. Customer service was spot on, our reservation time was respected (reservations not required), orders were requested promptly but no rush. Fresh bread and salads followed shortly (they still have the pesto ranch, which is amazing). Ordered the Managers Special (choose 2'of the popular toppings). You cannot eat at OSF and not have mizithra cheese and brown butter, the salty semi dry cheese in a savory butter sauce...delish!! I also ordered the mushroom sauce which was full of fresh large sautéed mushrooms. Dessert of course was either Spumoni ice cream ( more green, please), vanilla or sherbet. Overall it was a great meal and there were leftovers for the next day. Price has gone up by about $10 since the last time I had OSF but $20 isn't bad for the customer service, quality and quantity. You can scan a QR code and see their GF menu, you can also choose broccoli instead of pasta, add sausage and/or meatballs too. There is a full bar, as well as their popular Italian creme sodas. read more

The Old Spaghetti Factory - Spumoni ice cream (more green request fulfilled). - Italian Near Me - Eugene, Oregon

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It's nice to have this open once again. The cocktails are well made. The appatizers are delicious. The main courses are delicious and hearty, and the dessert is a great end to a good meal. I'm sure you will agree that the Spaghetti Warehouse is a welcome addition to the Eugene food scene. read more

Wife really wanted to try this place because she's seen it in other towns. We got sat in a train car with our daughters loved. Our server was fun and nice. We started with calamari that was very good and not overcooked. We all ordered entrees. Wife got there special of chicken breast with spaghetti and a topping that I can't recall the name of. I got the chicken fettuccine and our daughter got clam sauce with spaghetti. Our youngest got butter noodles. It comes with soup or salad and bread. Also ice cream at the end. All included with your entree. The food was really good. I feel it was worth the $20ish dollars per plate. We had some cocktails that also hit the spot nicely. We will try it again when traveling for sure. read more

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I made reservations for a large group, and we got to be seated in the wine cellar room (was very cool!) Our server Neal and our busser Owen were amazing. Even though they were busy and it took a little bit of time to get everything, we completely understood because we were a large group and they were still very attentive. Plus it gave us all more time to visit and enjoy ourselves. Everyone loved their food. I had the Sicilian meatball spaghetti dinner and it was delicious. The sauce actually tastes like it was made fresh today, and was delicious. The bread, salad, and ice cream that comes with any entrée's was all good. The staff there is amazing and even took the time to come and sing to my parents on their 47th wedding anniversary. read more

The Old Spaghetti Factory - Sicilian Meatballs - Italian Near Me - Eugene, Oregon

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My old childhood friend and I were so excited that the "Old Spaghetti Warehouse" which used to be a staple restaurant for those who loved good service, a fun family atmosphere, and boasting as much as you can eat, and rarely anyone could consume another bite (if you're an old timer, remember the commercial?). Anyway, it is now "The Old Spaghetti Factory" located in the quaint, beautiful historic downtown district occupied by the former Electric Station. So, we decided to go there for lunch today to check out how it compared with our fondest memories of the Old Spaghetti Warehouse. The atmosphere was beautiful with stained glass windows and the original grandeur of the old Electric Station, which was for such elegant dining back in the day. Our waiter was very attentive, and the service was excellent. My friend ordered one of her favorites, the lasagna, and I ordered the chicken fettuccine served with broccoli and mushrooms. I thought it was interesting that our server asked if I wanted to leave out the veggies. I said, absolutely not, why would he even ask that unless there were complaints. We ordered the garlic bread as an appetizer first, as it was highly recommended. It was served with marinara dipping sauce, which was delicious. A definite plus. The next entree included soup or salad. My partner ordered the minestrone soup and I had the regular salad with blue cheese dressing. First, her soup was lukewarm and bland; my salad was from a bag of pre-mix from Costco. It was mediocre at best. When our entrees arrived, my friend said the marinara sauce didn't have a lot of flavor, and the lasagna was a disappointment. My fettuccine was okay, but nothing special. Therefore, my critique is mixed... the location is perfect, the service was excellent, but the food was needing something more to make me want to come back- especially for those prices... it averaged a minimum of $20 per meal, not including extras like drinks...and unlike the Old Spaghetti Warehouse, no seconds or thirds...haha read more

I was so excited to see that this favorite of mine was coming all the way to Eugene! I heard the rumor months ago and then forgot. Then, on a random Thursday, there it was on my Yelp feed for Italian. I was beyond excited. I think the building they chose is beautiful. I have always been a fan of the Oregon Electric Station building. I had not been there in a long time and somehow this place totally fits the vibe for this menu. I was expecting a wait as it looked very busy but this place is huge so we waited less than five minutes. There is a pay to park lot next to the building. The good news is that parking for the first hour is free. The hostess was very sweet and seated us quickly. The waiter was immediately at our table taking our drink order. The staff is on top of everything. I ordered a glass of sangria that was amazing. I also saw that they had a special of the month Italian soda that a kiddo at the next table had ordered. I can't lie, I was jealous. I will remember that for next time. Our meal was three course. My husband and I were twinning so we both ordered salad with their pesto ranch, chicken piccata, and the spumoni ice cream. They also bring you a fresh baked loaf of bread for the table. The salad and bread were great. Our main course took a bit to get out to us and unfortunately when it arrived we both took a bite of our chicken and looked at each other and said, "is yours cold"? Alas, yes, the chicken was lukewarm at best and that is being generous. It was, however, cooked and tasted amazing. I am chalking it up to startup stuff in this case. I did mention it to the server and was told they had been having some issues with that and he would pass that on. The pasta was perfection and the ice cream made the meal. We were both stuffed so I wasn't kicking myself at the end for not ordering an appetizer (ok, really I was because they all sounded so good) but I will plan accordingly next time. 100% will be back because I am so happy to have this old staple so close to home now! read more

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Old Spaghetti Factory fail. Ordered takeout for my pre-marathon dinner. Above picture is some plastic that was mixed in with the vegetables in my minestrone. Dunno how something that big made its way in there. That's the one star for food safety. On another note, if you do takeout and you're staying at a hotel, make sure you have utensils cause apparently they don't provide any ‍ read more

The Old Spaghetti Factory - Foreign bodies - Italian Near Me - Eugene, Oregon

I ate at the original OSF in Portland, OR, and later on Macadam Avenue. Consistently good food and great service. The recently-opened OSF in Eugene? The interior design and cleanliness is outstanding. But, oh such problems: The service the first time, about two weeks ago? Very slow. Grossly understaffed. What little staff there was, we were told they were new. Polite but obviously had lots of training to do. My meal was not what I ordered. By the time I caught the attention of a waiter and got the correct order, my husband had finished his meal and then some. I requested a cherry for my Black Manhattan, which should come with it automatically. The waiter brought the cherry, holding it by the stem with his fingers and depositing into my drink. Yesterday? Waited twenty minutes for acknowledgement of our presence, only after I caught the reluctant eye of the only server visible. He said our waiter was so and so and would be with us shortly. Another wait, ten minutes more. Once he presented, service was good. My husband's meal was tasty. I ordered what was described as Garlic Mizithra, Spaghetti with Mizithra Cheese & Browned Butter tossed with sautéed garlic, bacon, and mushrooms. There was not one whit of garlic; the mushrooms were not fresh, and burnt and curled and flavorless. The bacon was either burnt or undercooked. The Black Manhattan? Tasted like cough medicine. There were two men greeters at the front, and a manager, all visiting with each other for all to hear, while the two servers were obviously rushed and doing the best they could. In closing, I have read prior reviews of understaffing, long waits, etc. We gave it two chances. It's all true. Gus and Sally Dussin would be horrified. read more

Alright Eugene on the real this place kinda smelled like sh!t. Don't get me wrong eating in a train car is rad and all but it doesn't make up for the fact that place is clearly old AF and they haven't replace stuff like the carpet in prolly ever. This place is massive and it was best reflected in the fact that Saturn returns faster than our waitress did. The food was....food. Nothing special. Earlier my partner had asked if Applebees was any good and honestly they are probably about the same. No doubt the free glass that comes with the cream soda is sitting happily in my cabinet now and we really enjoyed the free ice cream but that just doesn't make up for this mediocre poop smelling train station bathroom cosplaying as a restaurant. read more

This review is based on my first visit to The Old Spaghetti Factory, but I will give it another try (or two) and update my review. From what I saw of it, the building is beautiful! I mean, seriously just gorgeous. We made a reservation a few days in advance and they sat us in a booth in the bar which was surprising. That seems like a space for overflow, not for someone who made reservations three days in advance. Although very disappointing, it wasn't that bad at first because there weren't many people in the bar. It quickly got more crowded and then really wasn't the atmosphere we had hoped for. We also never got to see the restaurant. I think this was the thing that bothered me the most. I had a Lemon Drop that was very good. The Olive Tapenade was REALLY good. They recommended their pesto house dressing and it had almost no flavor at all. The Lasagna was so rich it was hard to eat. It was good I guess, and I think this might be just a matter of taste, but really rich. The sauce on top was also too tomatoey. Again, I will try it again, but wasn't exactly happy with our first visit. read more

Don't know how the food is. Didn't get to eat. Secured a reservation in advance of our visit, particularly since we drove up from outside Roseburg for a nice meal. Got there and there were more people waiting outside than fit in the restaurant. People still waiting for a table 45 minutes after their reservation time. I forced my way through the mass of humanity and the hostess just laughed and said there was nothing they could do, and they couldn't estimate how long it might be before they had a table for us. They could learn how reservations work and not overbook. My wife wasn't feeling well, and it wasn't worth waiting hours in the cold for the chance that we might get a table. I have rarely been so furious, I want my time and my gas money back. I will NEVER return. I will tell EVERYONE I know to avoid this place like the plague. It's sad, because the Oregon Electric Station was my grandparents' favourite restaurant, and my parents' favourite restaurant. It's sad to see this venerable building in the hands of such complete and utterly incompetence, with 0 care or concern for their customers. Shame on you. read more

Over priced like all spaghetti factory's but great food and great service, I can't wait to go back! I was so happy to find one so close to home, I haven't had spaghetti factory since moving to Oregon from California! Plus the venue was the cutest ambiance of any spaghetti factory I have ever been to! Our waiter was awesome! I wish I remembered his name! read more

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Food was good, service was great. Was seated soon after we arrived. The restaurant was clean. Would definitely come back to this location.

First time here and wasn't disappointed at all. Our waiter Sean was so awesome. Recommendations were on point! Everything was delicious and the atmosphere was so nice. And not to mention the prices, very reasonable. I will definitely be back. read more

The Old Spaghetti Factory - Breast of Chicken Fettuccine - Italian Near Me - Eugene, Oregon

I love that they kept the original building and interior design that's so loved in Eugene. A photogenic dinner experience. Great drinks, well priced food and nice staff. read more

We had a delightful spaghetti, dinner and there garlic cheese bread. Everything is delicious from the salad through the dessert spumoni. I would recommend this place to anyone who appreciates good Italian food. read more

Service was spotty, but it was between rushes. Food was mediocre. Ambiance is excellent.

Great food, great atmosphere, and great service! We look forward to going back again soon! read more

The Old Spaghetti Factory - Our Famous Baked Lasagna - Italian Near Me - Eugene, Oregon

$113.00 for garbage food. 45 minutes waiting more food. My kid waited 45 minutes for noodles and butter . Will never go back for anything. We could have eaten frozen dinners that tasted better. read more

Samantha was our server tonight and she was incredible. So professional, so fast, so nice! Food was good and yummy. Samantha is a pro server

We went for lunch on Saturday afternoon before a Hult center show. Everyone in the party enjoyed their meal. We had white clam spaghetti , mushroom spaghetti , lobster ravioli and cheese spinach ravioli. Appetizers Tepanade, cheesy bread , and artichoke dip. Loaf of sourdough was served with our salads. If you are an Olive Garden fan try this place. They don't make homemade noodles on premise or fancy high end sauces and they don't say they do. It was cheaper on the wallet than OG and we finished lunch in an hour with very pleasant and attentive service. The ice cream at the end of the meal is a nice touch and I hope doesn't go away. The building is unchanged from when it was Electric Station. I rate a 4 because I do like my food very HOT. read more