I'm so frustrated and disappointed in this store. I don't shop sporting goods stores very often…read moreand when I do it is most often Dick's Sporting Goods in Lone Tree Colorado. That's where I went today to purchase a birthday gift for my wife and it will probably be the last time I shop with them after today. Today was at least the 3rd time that I've purchased an item that was marketed at a significant discount but was rang up at full price. The first two times, I thought it might be simply errors in merchandising and signage. To be clear, I purchased two different sizes of a jacket off of a circular rack that held at least 6 more of the same style and color jackets. The signage on the top of the entire rack clearly said "40% off." I left the store, checked my receipt on the way to the car and returned inside to point out the discrepancy. The sales associate (different from the one that had checked me out) responded by saying "Honestly, these weren't the items on sale." She didn't bother to walk back to the rack to check the signage. She didn't apologize for the conflicting messages. She didn't call a manager to try making the customer happy. I do realize that it is not the sales associate's fault for deceptive signage so I wasn't rude or angry with her. I did keep my purchases (with the intent to return one when I figure out which size is the correct one for the recipient). But, I also did say that this was not the first time I had encountered this "clever but deceptive marketing in this store." And, I'm really tired of Dick's Sporting Goods in Lone Tree, Colorado playing their pricing games. I did double check online after leaving the store. Online the jackets I purchased are still listed at full price so I think I paid the correct price. However, management should verify and keep signage related to pricing current and accurate; and they should also correctly merchandise their stores. The fact that I have encountered this issue at this same store several times should give one pause before shopping here. I also realize that deceptive advertising is not legal and that I could also report this to the Better Business Bureau. I've considered that but decided to just take my business elsewhere.

Lots of choices in the Stanley and Yeti items I was looking for as gifts. It was nice to wander…read morearound too because there are a lot of different merchandise to look at. The workout gear was nice and I need come back to check them out. No time today. Didn't speak to any associates. Prices were comparable to other stores in this mall.

Nice selection of clothes, but the staff here are so stuck up, and for what? Like I've been to so…read moremany Lululemon stores, and the staff are my favorite part.... but this store, the employees are the worst! Half of them stand around and chit chat with each other, while the other half are stuck doing double the work with clothes. Lululemon staff are supposed to be educators, yet they have never, yes NEVER, approached me and asked if I need anything, or talked to me about any of the clothes. (I go to this store 2-3 times a month, by the way) It's a bummer because I really do love Lululemon, and am very passionate about their brand, but the staff could not seem any less interested in it, and probably only work there for the discount.

I had a deeply unsettling experience at this location that went beyond poor service. Despite a high…read moreheadcount of staff, the lack of assistance was secondary to the unprofessional conduct I encountered. At checkout, I was subjected to a coordinated intimidation tactic by multiple employees that felt targeted and exclusionary. The atmosphere was hostile, and the disproportionate nature of the staff's behavior has made it clear that my presence is not valued here. I will be escalating this experience and taking my business to Alo or Vuori instead.

I went to BIG 5 today and was having a hard time WALKING and so I mentioned to the girls 3 of them…read moreI couldn't go in to the product IF they could go and get it for me. Becca said very KINDLY yes I can go in an find it so you can see it. She brought different selections and I was able to BUY the mouthguard that I needed. She is ro be COMMENDED for her kindness just like Sam Walton said TAKE THEM TO THE PRODUCT. SHE brought the product to me.....WOW!

Chris, Bran, and store manager Matt were all incredibly helpful with a purchase I made today,…read moreSeptember 17, 2025. I called ahead and they made sure the item I wanted was available and held it for me. I came during lunch to pick it up. They're always so nice here and so helpful. I would absolutely recommend them for anything that you're in the market for that they sell. They always have great prices on their flyers. I suggest you sign up for their mailer as I honestly love Getting a great deal on items.

The staff here are very helpful and friendly. Recently brought my bike in here for a tune up and…read morethey walked me through everything they were going to do. The store is always clean and can usually find what I'm looking for!

I recently brought my daughter to this location to try out a bicycle. Since it was our first visit,…read moreI didn't realize we needed to ask an associate for assistance before she sat on a bike at the test ride station. She pedaled just a few feet when an associate by the name of "Eric Jensen" abruptly approached us and told us that customers aren't allowed to ride inside the store. While I completely understand and respect that policy, the way he addressed us felt unnecessarily harsh and startled my daughter. A kinder, more understanding approach would have gone a long way -- especially when speaking to parents and children. We left feeling discouraged by the interaction, which was unfortunate since we were genuinely excited about finding her first bike.

I have been looking for some new running shoes for my plantar fasciitis and shopped around all of…read morethe running shoe stores in the Littleton/highlands ranch/lone tree area. This store was by far the most helpful in terms of selection, knowledge, and the amount of time they were willing to spend answering questions and providing suggestions! I want to specifically mention Gabby because she helped me every time I came in to try on and narrow down what shoes to buy (3-4 times). She was awesome--very attentive and knew so much about not just the shoes but foot support in general. I am not a runner by any means but I am on my feet all day for work, and I found the store to be very accommodating. Finally settled on two pairs that I can rotate around as my feet need more stability. I did get the $2 VIP membership on their website for a better shoe price and shipping cost. Really really happy with my experiences here.

If you're a runner, this store is a must visit. If you're a walker, also a must visit. The staff is…read moreSO kind, and will not pressure you. They help with free gait analysis to look at your feet and what shoe styles support you best. For me- I'm a Brooks Adrenaline girly for the last decade. They also have all the major shoe brands- including the oh-so-trendy Hokas. Derrin was super kind!

I visited this store (1 of 2 in the Denver area) back in 2021. You enter from inside Park Meadows…read moreMall. They still have the same arrangement with women's on the left side and men's on the right side. A great variety of fall & winter clothing including cotton and flannel shirts, hiking pants, light and heavy coats with various levels of down filling. Going past the checkout register halfway inside, you reach sundries items and shoes/boots. The clearance section for both women and men is in the back next to the free fitting rooms. I found a nylon shell casual shirt for 50% off. The length was just right so I could wear it unticked. Searching for their branded T-shirts, I found 2 for 20% off. I asked Tim who was roaming the floor if they had 2 other colors in the back room, but no luck. Then I found a nylon down filled long sleeve coat for 30% off. So I saved $84.30 by shopping carefully. They applied discounts to already marked down merchandise which is rare. Their rewards program has changed, so I got a new Loyalty number.

Service here was about what I would expect from a store in the mall. Fairly quick with employees…read morethat were generally friendly. I got the standard "let me know if I can help you with anything" greeting after a few mins of looking around the store. I did manage to find something and checkout was smooth.

Ran in (see what I did there) to grab a t shirt for the Colfax marathon. Stayed to get our best…read morerunning shoe for our body assesssed. An employee was so helpful in assessing my friend and my running style and what shoe would be best for our gait. He was very knowledgeable and took the time to record our walking in a tread mill. Store seemed well stocked and there were a lot of great running shoes on clearance.

I've only been here a few times, and originally I went to help my daughter when she was running…read morecross country for high school. They have a very high level of attention to detail that I have not seen anywhere else. Furthermore, when I went to buy a pair of running shoes for myself after 1 million years they took care of me in a very positive way. The first person I dealt with didn't give me the attention that I was looking for, but when I went back, they more than made up for it by fitting me perfectly in a pair of shoes that lasted me for tons of miles worth of running! I would recommend this place to anybody that is a professional runner on down to a casual mall Walker. I don't know about other stores, but the one in Lone;Tree is superb! They did not try to upsell, but rather found the right shoe for me and what I wanted to accomplish. They could've charged me way more, but never did.

This is the newest Rockies Dugout Store, and I am so happy they chose a location that all the fans…read morein southeast Denver can now get to without having to make a big trip out of it. Makes exchanging my season tickets so much easier than schlepping it over to the Centennial store. The prices are absolutely crazy - $125 for a jersey and $40 for a hat. Yikes. Makes you consider going online and getting some "unlicensed apparel" for a fraction of the price. The staff is a lot like the other locations, they seem to be bored to tears and they don't really give much customer service. They're not unfriendly - it's just a feeling of low energy.

The staff at this location is very friendly and laid back. If you have a request to get a certain…read moreitem, the people bend over backwards to make it happen. And the prices are much cheaper here than the stadium by a third so get it at a store. Like the change in variety of merchandise through the year. Keep working hard, and the cheap big box stuff is junk...get the real stuff from the Dugout Stores.

quoted services are well over two weeks late with no eta in sight. In-store help is very rude and…read moreunresponsive. Management is impossible to get a hold of. I highly recommend finding custom hat work somewhere else.

Not a very big selection so I was a bit disappointed although I did find what I wantedread more

The black haired cashier with glasses glared at me as I wandered around the store aimlessly while…read moremy friends shopped. I've never gotten that look from someone before, but I have been asked before "what I was looking to buy." I simply walked out of the store and sat outside on the pillars by the entrance because I wasn't looking to have a conversation recorded on my cell phone with a racist on an otherwise pleasant evening. She should be fired for her behavior.

I have been a loyal L.L. Bean customer for holiday wreaths for over a decade. They were a great…read moregift to send to loved ones to help celebrate the season. This year, I ordered wreaths on Nov. 30 with the expected shipping date of 2-5 days. One of my wreaths was not delivered until Dec 19 and the others were received on Dec 13. Both well beyond the stated 2-5 day shipping time. There was no communication at all about the delay. If they had communicated, I could have ordered another gift that would have been received in a timely manner. And after spending over $250 in wreaths, they offered a $10 gift card as an apology. Will not be using them again.