While visiting New Haven/Yale for a few days, we decided to stay here instead of the hotel we…read morestayed at last year. The hotel is conveniently located a block or so from campus off Chapel St and is centrally located, very walker friendly.
Check-in is at 3pm but we actually arrived into town a few hours early due to snow where we were at. I believe you have to do valet when you stay here, so we just pulled up to the designated area on the curb. Check-in process was straightforward, our room was ready, provided all the particulars and we were on our way. They do give you info on the morning coffee, amenities, etc.
Room was pretty nice and boutique-y, nice snow capped campus view, our bed was a Queen but it was pretty big. Shower was nice, sink area was good, nicer towels and great body wash/shampoo. Wish the electric plugs were positioned differently, wifi was strong, overall the room was fine, nice design and furniture. We didn't have any issues with noise or ac/heat. No small fridge.
Coffee is complimentary downstairs in the morning, there is a little market you can buy stuff too. If not, a few doors down, there's a great little coffee cafe. Hotel has a restaurant but we didn't try it. There's a small gym on the 2nd floor(looks like an hotel room they converted into a gym), complimentary bottled water if you need to grab a few for your room.
Location is great, we walked everywhere, campus is only a few mins away, plenty of restaurants around, easy to get back onto the highway when we headed back to the airport.
Staff at check-in was nice, informative and helpful. Check-out, not much discussion with the front desk guy, he just said we were good to go and emailed me the receipt when we turned in the keys. 5 mins before you head to check-out, call the valet and they will pull your car around and have it ready on the curb for you with friendly departures.