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    The Captain Stannard

    4.5 (19 reviews)
    Closed 8:00 am - 8:00 pm

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    Review Highlights - The Captain Stannard

    The owner, Jim and Mary are some of the most amazing people I have had the pleaser to meet.

    Mentioned in 11 reviews

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    The Griswold Inn

    The Griswold Inn

    3.7
    (360 reviews)
    $$

    My visit last month was 40 years in the making. When I was a kid my dad would always make a stop at…read morethe Gris and my sister and I would take photos, especially of the always up holiday tree but we never ate there or stayed there because in the words of my dad, " It's only for adults. I'm almost 50 and live on the West Coast so for my summer sabbatical a stay and a meal was a dream come true and on it's 250th birthday too! The Stay : Check in was easy and the front desk staff gave my boyfriend and I a full folder of facts and information on what to do at the inn and beyond. We also secured reservations for dinner later. We had a lovely corner room on the third floor. The bed was high but comfortable and modernized in the sense that the AC unit worked well and so did the wifi. The bathroom was probably the weakest point - small and not great water pressure but hello you are in the oldest continuously run inn in the US. There are many charming nooks and crannies including adjacent sitting rooms and outdoor rocking chairs. The Meal : 7:30 Dinner reservation and we were seated right away in the back dining area where we were surrounded by images of boats and ships. It was busy but the service was prompt and attentive. The bread was warm and yummy. I had a delicious bowl of New England Clam Chowder and the grilled pork chop off the summer menu. It was so delicious and filling that even though I really wanted dessert , I couldn't fit any more. My boyfriend's prime rib was fall off the bone tender. When we left the tavern was full because it was Sea Shanty night! Cannot wait to make visiting an adult tradition.

    My wife and I have wanted to try The Griswold Inn for many years, and our schedule finally allowed…read moreus to make the trip ahead of a nearby show. Reservations via OpenTable were easy. When we arrived at the hostess station, she verified the reservation and immediately led us to a table in a small room off the main dining area and bar. The entire dining area is old wood -- floor, wall, ceiling -- and the room we were in had narrow floor-to-ceiling bookcases filled with hardcover books. I write this to demonstrate that all the decor served to dampen the sound despite nearly all tables being occupied. While you could hear the bustle and conversations around you, you could still have a conversation. Our server greeted us promptly and took a drink order. When he returned with our drinks, we ordered the clam chowder and braised short ribs for my wife and a wedge salad with the dry-rubbed pork chop for me. After entering our order, our server returned with a basket of warm dinner rolls and butter, then minutes later brought out our soup and salad. Both appetizers were terrific, and I think that may be one of the best blue cheese dressings I've had. Water glasses were refilled frequently without being asked and dishes were cleared by other waitstaff. We never wanted for anything, and none of the comings and goings were disruptive. This was a professional and competent team. Our entrees were served shortly after we finished our appetizers, and they were beautifully presented on the plates. My wife loved her short ribs, which she said melted in her mouth. Until this meal, I've yet to find pork chops to surpass the ones I make at home, but this was truly exceptional! While the mango salsa topping the chop was nice, it was completely unnecessary as the chop was well seasoned and juicy. We capped off the meal with desserts, a chocolate mousse pie for my wife, a warm butter caramel cake with berry compote for me. Delicious! We'll be back to this gem of a place!

    Quality Inn Old Saybrook - Westbrook

    Quality Inn Old Saybrook - Westbrook

    2.8
    (67 reviews)
    $$

    The place was little old, but it's fine enough. With the televisions specifically, it's honestly…read more fun going back to the days when you just have to flick through channels and vibe with what's on and laugh at the absurd commercials. I added an extra star to the rating for my boy, Sanjid, though. Absolute legend at the front desk who sold us Cookie Dough Bites like it was his lifelong passion among other things.

    Completely Unacceptable -- Serious Cleanliness Concerns…read more We stayed at the Quality Inn at 100 Essex Rd. in Old Saybrook on August 12 and ended up leaving shortly after checking in because of the condition of our room. GPS brought us in through the back of the property which was very rundown. We overlooked that and continued to the front, which was a bit better. Once inside, we noticed that the hallways had stained walls and carpets along with a persistent musty smell. When we reached our third-floor room, the problems became much more serious. We had specifically booked a room with a hot tub because I had recently pulled a muscle in my back and wanted to relax. Upon entering, we discovered that the light switch itself was missing, leaving a small metal piece protruding from the wall that had to be used to turn on the light. There was also quite a bit of dust behind the door which immediately suggested they hadn't cleaned that area in a while. The hot tub was in terrible condition. The surface was chipped, the jets were visibly grimy with scum, and then we discovered a used condom lying next to the hot tub faucet. The receptionist said the room had been cleaned, but the condom was probably overlooked. I cannot understand how anyone could have properly cleaned and sanitized the hot tub without noticing a used condom beside the faucet. This immediately made us question the cleanliness of the entire room. It was already 9 PM, but we did not feel comfortable staying there or simply switching rooms when the same housekeeping standards would presumably apply. We requested a refund, took our luggage, and had to scramble to find another hotel. We live two hours away and already had tickets and plans in the area for the following morning. Thankfully, a hotel in Essex had a last-minute cancellation. The manager contacted me the next day and offered a discount on a future stay. I appreciate that he reached out, but after this experience, we obviously declined. We can overlook an older building, dated décor, or minor cosmetic problems. We cannot overlook basic sanitation and safety. A missing light switch, significant dust, stained and musty hallways, a dirty hot tub, and especially a used condom left beside it are completely unacceptable. A hotel room does not need to be luxurious, but it absolutely needs to be safe, sanitary, and properly cleaned before the next guest is given the key. Unfortunately, our room did not meet that basic standard and I cannot recommend this hotel.

    Water's Edge Resort and Spa

    Water's Edge Resort and Spa

    2.5
    (407 reviews)

    WARNING, this is kind of long. Sorry!…read more Despite the fact that I had email and text confirmations of my brunch reservation, there was no reservation found upon arrival. Yikes. This was a birthday treat for my friend. But we were seated at a nice table and the host said there was plenty of room. The waiter was great. Took our beverage order and invited us to browse the brunch. Before we got up the host returned and asked if our seating was okay because we were near an outside door. We said it was fine, didn't bother us at all. When we returned from the brunch offerings, the waiter asked us if we were comfortable and if everything was okay. Yes, it was fine! Just as we began to eat, another man came over and asked if everything was going well. Sure, we said. Then he said we would need to be moved to another table because they were expecting a large crowd. Seriously? So, our plates were picked up and off we went. He told us to wait until the table was cleaned off despite another table right next to it being all set up. Now things aren't so fine as the food is getting lukewarm and I feel like I'm disappointing my friend. Fortunately, the food was excellent, and we were able to go back to replenish our plates. We paid the bill and as we were leaving, we saw the original space where we sat was still empty. No big crowd. Waters edge needs to dot their I's and cross their T's and communicate among themselves much better than they did today. An excellent restaurant might've offered to comp the one Bellini I had. The food and waitering was quite good. Otherwise, the attitude and approach was subpar.

    I have gone to Waters Edge for decades, and yet the last two visits when they reopened, the outside…read morepatio were horrific! The first visit two weeks ago took 30 minutes to get a server over after I had to go to the hostess stand which they were so busy chitchatting they weren't even paying attention very young people not trying to be rude, but they need to learn some work ethics finally, the server came over and it took 45 minutes to get our food. The manager came over and assisted us gave us a round of drinks and I am very grateful but I'm more interested in Service than I am free drink drinks, etc.. Last week when we were there, things were 50% better but it still took some time to get our drinks and food we had to ask for a set up. We had to ask for water and napkins. I finally got up and got the napkins from the bar. I thought this was all standard practices when you are a server.

    The Captain Stannard - hotels - Updated August 2026

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