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    Riverview Inn

    5.0 (2 reviews)

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    3 years ago

    Great Lunch deals M-W. Nice staff. They have music a couple of nights but we weren't there then.

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    9 years ago

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    Econo Lodge Inn & Suites Old Saybrook - Westbrook

    Econo Lodge Inn & Suites Old Saybrook - Westbrook

    (20 reviews)

    $$

    I understand this is a budget hotel and adjusted my expectations accordingly. However, I was still…read moredisappointed. I've been in hotels that charged less that were cleaner and offered better amenities. The listing said there was a pool. However, it was closed for the season. In August. I could understand if it was temporarily closed for cleaning but if the pool was not available at all it should not have been included in the listing. The listing also promised a breakfast but there was only one option (hope you like waffles). Other budget hotels would at least offer bagels or fruit. The room did not have a sheer curtain, only a blackout. If I wanted to bring in any sunlight, I was fully visible to people in the parking lot. So, you either have light or privacy, not both. There were other minor issues like ratty curtains and blankets. It would cost you nothing to make sure that the alarm clocks were set to the right time. For a second, I thought I was late to my best friend's wedding. I will say that the staff were polite and helpful. I don't want this review to reflect poorly on them. I know "econo" is in the name and that I should expect a cheap hotel in both senses of the word. However, it wasn't all that "cheap" in terms of price and could have been much better with just a bit more effort and management.

    I recently stayed here for one night with a friend. Prior to the pandemic, we had stayed for one…read morenight a few other times. We were happy to see that this remains a nice place to stay - the hotel was clean, the staff was welcoming, the grounds were lovely & the parking lot is spacious. The pillows are very comfortable! We felt safe staying here. My only negative is that the coffee was not tasty, so we did not ask for a "grab & go" breakfast, we walked to a nearby Dunkin Donuts instead. There is a great Mexican restaurant next door! I would definitely stay here again!

    Knights Inn Old Saybrook

    Knights Inn Old Saybrook

    (5 reviews)

    $

    I would give this place zero stars if that was a possibility. Yes, it's a Knight's Inn. Not exactly…read morethe cream of the crop. And we weren't expecting much to be honest. But you would think a hospitality business would have some hospitality and respect for it's customers. Not here. My boyfriend and I had no complaints about our room. We were traveling with friends and they were their experiences made me irate. Couple #1 (both men): They requested one room with a king sized bed. They arrived to check in and the owner suggested they take the room with two twin beds, so they'd be more comfortable. They both looked at the woman like she was crazy and said they'd like the room they paid for, not a twin room. She gave them a key and when they went to the room, it had two beds. They were livid when they went back to the check in desk and demanded that they get the room that they requested. The woman begrudgingly gave them a key. Couple #2 (asthmatic woman and man): They requested a nonsmoking room with a queen bed. When they arrived, the owner said she could smell smoke on them so she put them in a smoking room. My friend literally screamed at the woman because she had heard of what happened with our other friends and was already upset by the time she got to the desk. The woman put them in a nonsmoking room after the yelling, but the room had mold on the walls and there was purple goo running from the pipes under the sink. The last straw came at check-out. It was at 10 am and we came into the office to return our key. A man came out IN HIS BOXERS and checked us out of the rooms. He stood in the office for about 5 minutes while he did the computer work to check us out. I finally ended up calling and demanding a refund because it was such a horrible experience. I was able to get one and I really let them have it on the phone (which is totally not my style but I was outraged by how we were treated there) DO NOT STAY HERE. Seriously. They are rude, inappropriate, and clearly not fit to run a hotel. I vowed to myself I will never stay at a hotel that shares a logo with White Castle ever again...

    If I could give it 0 stars I would because it is horrible, the customer service in the hotel is…read moreterrible, I wasn't expecting it to be the 5 seasons but I hoped it would at least be clean and let me say IT WASNT! My car broke down not to far from it so we didn't have much options and I checked in at around 4am and checkout was 11am and we were charged 92 dollars for a two bed room. It stunk like cigarettes and even had burned holes from cigarettes in the sheets, and sheets weren't even that clean. If it wasn't so cold outside I would've rather slept in the car or on the street. I suggest no one stay at this place unless you want to catch something.

    Riverview Inn - hotels - Updated May 2026

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