my fiancee and I just got engaged here last weekend and I have to say it was perfect! Deedee and…read morethe entire staff could not have been more helpful throughout the planning process and the accommodations were absolutely incredible! Fresh Salt was also great and the spa was awesome. will definitely come back and highly recommend! thank you guys again

We had over 70 guests on a beautiful sunny weekend . The Saybrook Point Resort was the perfect…read morevenue. Our guests not only enjoyed the party, but took full advantage of the spa and pools, restaurant and bars. Great service, beautiful location, and excellent food.

The Water's Edge Resort offered a wonderful experience overall!…read more Although I visited during snowy weather, the incredible food truly stood out. There is an impressive selection of drinks and appetizers, and the shrimp risotto was outstanding--highly recommended.

We went for the expensive Mothers' Day brunch....dinner was fine, the servers did their…read morebest....when it was time to pay the tab, utter chaos ensued!! We had to wait a very long time, we did ask for two bills for two ppl and two for one person. The drinks were not added correctly. We paid, then discovered one party was double charged!! We had an exceptionally long wait to get a corrected bill, which required ALL of the bills to be redone ...and very long wait times.... The manager offered us a gift card for out troubles...then came back and said that the owner declined to give us one!!! We started brunch at 11:15 and did not leave until 2, mostly as we were being held hostage due to the billing errors. I would NOT recommend this place for a nice brunch....over priced and too chaotic!!

The place was little old, but it's fine enough. With the televisions specifically, it's honestly…read more fun going back to the days when you just have to flick through channels and vibe with what's on and laugh at the absurd commercials. I added an extra star to the rating for my boy, Sanjid, though. Absolute legend at the front desk who sold us Cookie Dough Bites like it was his lifelong passion among other things.

Honestly a fine place to stay for one night on our way to VT. Average hotel, more on the run down…read moreside but to be expected for the low price point. Some facilities were totally outdated, the elevator looked quite a few too many decades old for comfort. Pool was pretty old, food was the standard hotel waffles and eggs etc. The staff was extremely nice and the woman helping us at the front desk was so kind and accommodating when we wanted to check in early! Overall very quiet, everything was fine and I honestly would (hesitantly) recommend if you need a cheap stay.

This is a very comfortable motel in a charming New England town. Mystic Market is just a short walk…read moreor drive away. I liked the firm but soft bed, the kind manager, tv, fridge, microwave, and bathroom amenities. I loved the super-soft blue blanket, too.

Room was "non smoking" smelled like a fresh cigarette. No thrills hotel. The room was clean.bed…read moreuncomfy and cheap feeling. No breakfast due to Covid, could of put out wrapped snacks to make up for no breakfast.. No excuse... I travel for work and other places at least put snacks out for breakfast.

When you drive up this property doesn't look the best. A little run down (drab) looking. The front…read moreoffice is old school with a paper check-in form. Although a bit dated check-in was good. The service desk agent was nice and greeted me by name. He offered a bottle of water for my dog and I. We were given one room and when I went to the room ir was wide open. This made me feel a uncomfortable as it was getting dark and bugs. I asked the front desk for a different room. I got a new room right away. The room itself was large and clean. It was a corner room. The first night was great. The second night I had a neighbor upstairs and you could hear everything. They did not stop moving around the room from the moment they checked-in to their check-out. They left several times throughout the night too. I mentioned this at the desk. The agent was nice and understanding. He offered to refund the pet fee. It was nice of the hotel to offer this as I did not get any sleep and it was hard to focus on work. Overall this was not a bad stay. The room was comfortable and clean.

Had a great stay here! Staff was incredibly nice! The room was spotless, large, quiet, and I slept…read morelike a baby! It's also near a lot of great places to eat. Would absolutely stay here again and recommend! Back of hotel is also very pretty and serene with a lovely tree view and seating.

I understand this is a budget hotel and adjusted my expectations accordingly. However, I was still…read moredisappointed. I've been in hotels that charged less that were cleaner and offered better amenities. The listing said there was a pool. However, it was closed for the season. In August. I could understand if it was temporarily closed for cleaning but if the pool was not available at all it should not have been included in the listing. The listing also promised a breakfast but there was only one option (hope you like waffles). Other budget hotels would at least offer bagels or fruit. The room did not have a sheer curtain, only a blackout. If I wanted to bring in any sunlight, I was fully visible to people in the parking lot. So, you either have light or privacy, not both. There were other minor issues like ratty curtains and blankets. It would cost you nothing to make sure that the alarm clocks were set to the right time. For a second, I thought I was late to my best friend's wedding. I will say that the staff were polite and helpful. I don't want this review to reflect poorly on them. I know "econo" is in the name and that I should expect a cheap hotel in both senses of the word. However, it wasn't all that "cheap" in terms of price and could have been much better with just a bit more effort and management.

I recently stayed here for one night with a friend. Prior to the pandemic, we had stayed for one…read morenight a few other times. We were happy to see that this remains a nice place to stay - the hotel was clean, the staff was welcoming, the grounds were lovely & the parking lot is spacious. The pillows are very comfortable! We felt safe staying here. My only negative is that the coffee was not tasty, so we did not ask for a "grab & go" breakfast, we walked to a nearby Dunkin Donuts instead. There is a great Mexican restaurant next door! I would definitely stay here again!

Although the front desk staff was very cordial we were scheduled to stay two nights but only stayed…read moreone. Initially I thought the room was reasonably clean but worn and dated until I checked non eye level. The bathroom door was peeling away and the bed skirt had body fluids that I cringe to think about how long they may have been there. Wyndham has really lowered their standards.

This hotel is the worst I have ever visited, it is dirty smelly, the first room we were given still…read morehad the beds unmade and the previous occupants rubbish and old towels and it stunk of Cannabis, the second room we were given had been made up but again absolutely stunk of Cannabis and there was an dirty old man sitting in an office chair Infront of the rooms asleep.

I would give this place zero stars if that was a possibility. Yes, it's a Knight's Inn. Not exactly…read morethe cream of the crop. And we weren't expecting much to be honest. But you would think a hospitality business would have some hospitality and respect for it's customers. Not here. My boyfriend and I had no complaints about our room. We were traveling with friends and they were their experiences made me irate. Couple #1 (both men): They requested one room with a king sized bed. They arrived to check in and the owner suggested they take the room with two twin beds, so they'd be more comfortable. They both looked at the woman like she was crazy and said they'd like the room they paid for, not a twin room. She gave them a key and when they went to the room, it had two beds. They were livid when they went back to the check in desk and demanded that they get the room that they requested. The woman begrudgingly gave them a key. Couple #2 (asthmatic woman and man): They requested a nonsmoking room with a queen bed. When they arrived, the owner said she could smell smoke on them so she put them in a smoking room. My friend literally screamed at the woman because she had heard of what happened with our other friends and was already upset by the time she got to the desk. The woman put them in a nonsmoking room after the yelling, but the room had mold on the walls and there was purple goo running from the pipes under the sink. The last straw came at check-out. It was at 10 am and we came into the office to return our key. A man came out IN HIS BOXERS and checked us out of the rooms. He stood in the office for about 5 minutes while he did the computer work to check us out. I finally ended up calling and demanding a refund because it was such a horrible experience. I was able to get one and I really let them have it on the phone (which is totally not my style but I was outraged by how we were treated there) DO NOT STAY HERE. Seriously. They are rude, inappropriate, and clearly not fit to run a hotel. I vowed to myself I will never stay at a hotel that shares a logo with White Castle ever again...

If I could give it 0 stars I would because it is horrible, the customer service in the hotel is…read moreterrible, I wasn't expecting it to be the 5 seasons but I hoped it would at least be clean and let me say IT WASNT! My car broke down not to far from it so we didn't have much options and I checked in at around 4am and checkout was 11am and we were charged 92 dollars for a two bed room. It stunk like cigarettes and even had burned holes from cigarettes in the sheets, and sheets weren't even that clean. If it wasn't so cold outside I would've rather slept in the car or on the street. I suggest no one stay at this place unless you want to catch something.

This is a basic motel. Nothing fancy, and a bit dated, but it was clean and the AC worked. I was a…read morebit wary since there was no website or reviews online but it was fine. I'm writing this review to help dispel fear of the unknown for others. The motel is run by a nice Indian couple who live in a house right next to the rooms. If you are looking for a cheaper option (as I was), this place fits the bill.

turned on the light at 4am and COCKROACHES were all over the walls, I'm completely traumatized!…read more Also, people living in the back of motel, felt as though I was in the Projects....Old Saybrook should be ashamed to let such a place exist in the town!