We stayed here because our grandson had their wedding here. It's a beautiful place on the water…read more Staff is very friendly and helpful. Rooms are beautiful. Our balcony overlooks water and parking lot. Had a wood burning fireplace in the room that they would light for you if you want. A bit pricey but absolutely beautiful.

The pool is fabulous. The food and menu has changed. I had a salmon sandwich and Caesar salad. It…read morewas delicious. The showers were clean and indoor pool . It's a nice place

Great Lunch deals M-W. Nice staff. They have music a couple of nights but we weren't there then.read more

The Riverview Inn at 1146 Boston Post Rd. In Old Saybrook CT. Is a great place to stay. I stayed…read morehere for almost 8 months and enjoyed every minute of of it. I was here working and The Riverview was affordable, clean, plenty of parking and a nice location. The owner is a very nice and gracious lady. Even if you only need a week or two this is a great place to stay. If I am in this area again this is where I would stay.

WARNING, this is kind of long. Sorry!…read more Despite the fact that I had email and text confirmations of my brunch reservation, there was no reservation found upon arrival. Yikes. This was a birthday treat for my friend. But we were seated at a nice table and the host said there was plenty of room. The waiter was great. Took our beverage order and invited us to browse the brunch. Before we got up the host returned and asked if our seating was okay because we were near an outside door. We said it was fine, didn't bother us at all. When we returned from the brunch offerings, the waiter asked us if we were comfortable and if everything was okay. Yes, it was fine! Just as we began to eat, another man came over and asked if everything was going well. Sure, we said. Then he said we would need to be moved to another table because they were expecting a large crowd. Seriously? So, our plates were picked up and off we went. He told us to wait until the table was cleaned off despite another table right next to it being all set up. Now things aren't so fine as the food is getting lukewarm and I feel like I'm disappointing my friend. Fortunately, the food was excellent, and we were able to go back to replenish our plates. We paid the bill and as we were leaving, we saw the original space where we sat was still empty. No big crowd. Waters edge needs to dot their I's and cross their T's and communicate among themselves much better than they did today. An excellent restaurant might've offered to comp the one Bellini I had. The food and waitering was quite good. Otherwise, the attitude and approach was subpar.

The resort estate looks beautiful from a distance, and it has a nice overall feel, but the…read morefacilities need attention. The gym feels outdated, with old equipment, and the pool needs cleaning and maintenance. The jacuzzi was small and dirty, and the tennis courts were so far away that they were difficult to find. Service was just okay, and the restaurant recommendations from the front desk were disappointing. Room service closes early - as if they don't even have it. wouldn't choose to stay here again.

Again, Yelp doesn't allow fractional ratings: This place is a 3.5. In short: Not bad, would…read moreprobably stay again. Pros: Prices (Although the 20 dollar surcharge for using a debit card was a head scratcher), big, clean rooms & linens, nice bathrooms, TV was decent. Cons: My room and my companions who had other rooms all had the same complaint: musty smell upon arrival. It was pretty bad but remedied with an open window for a bit. Second complaint, which'll sound dumb but we all agreed... this place is a labyrinth. Door is in one place, elevator far off, and the door to your parking lot might be a fire door so you're locked out after. It was a Benny Hill episode for our first few hours there. Oh well. Lastly, the heaters on the wall have to get sorted out. Either you're going to freeze to death or bake in your bed when you move the heat dial up a single notch. Kinda kept me up. That all said, not bad all in all. Easy access to some local restaurants and short drive to downtown Old Saybrook. Oh and the attached bar, which looks a bit run down, is pretty fun. Crank the jukebox and play some pool. A pleasant discovery. Nice staff, I'd be back.

Completely Unacceptable -- Serious Cleanliness Concerns…read more We stayed at the Quality Inn at 100 Essex Rd. in Old Saybrook on August 12 and ended up leaving shortly after checking in because of the condition of our room. GPS brought us in through the back of the property which was very rundown. We overlooked that and continued to the front, which was a bit better. Once inside, we noticed that the hallways had stained walls and carpets along with a persistent musty smell. When we reached our third-floor room, the problems became much more serious. We had specifically booked a room with a hot tub because I had recently pulled a muscle in my back and wanted to relax. Upon entering, we discovered that the light switch itself was missing, leaving a small metal piece protruding from the wall that had to be used to turn on the light. There was also quite a bit of dust behind the door which immediately suggested they hadn't cleaned that area in a while. The hot tub was in terrible condition. The surface was chipped, the jets were visibly grimy with scum, and then we discovered a used condom lying next to the hot tub faucet. The receptionist said the room had been cleaned, but the condom was probably overlooked. I cannot understand how anyone could have properly cleaned and sanitized the hot tub without noticing a used condom beside the faucet. This immediately made us question the cleanliness of the entire room. It was already 9 PM, but we did not feel comfortable staying there or simply switching rooms when the same housekeeping standards would presumably apply. We requested a refund, took our luggage, and had to scramble to find another hotel. We live two hours away and already had tickets and plans in the area for the following morning. Thankfully, a hotel in Essex had a last-minute cancellation. The manager contacted me the next day and offered a discount on a future stay. I appreciate that he reached out, but after this experience, we obviously declined. We can overlook an older building, dated décor, or minor cosmetic problems. We cannot overlook basic sanitation and safety. A missing light switch, significant dust, stained and musty hallways, a dirty hot tub, and especially a used condom left beside it are completely unacceptable. A hotel room does not need to be luxurious, but it absolutely needs to be safe, sanitary, and properly cleaned before the next guest is given the key. Unfortunately, our room did not meet that basic standard and I cannot recommend this hotel.

This hotel in Old Saybrook was a reasonably priced place to stay. It did not reflect the photos…read moreviewed on line when booking. It was an axcellent location, close to many restaurants and shops in the area and close to The Kate theater where we had tickets for a show. The room was spacious. Outdated and mismatched furnishings, but the bed was relatively comfortable. Not enough pillows for our taste. Fridge and coffee maker. Something caused a continual hum and vibration in our room which lasted throughout the night. Windows did not open and the room unappealing smelled like cleaning solutions and air freshener, so we left the door propped open for a while before turning on ac. We stayed in the backside of the hotel, upstairs, which overlooks the back of a restaurant with chairs and various equipment outside. Not an appealling view. Pretty quiet and free parking.

The room we reserved was not the room they advertised nicely on their website. Our room was dirty,…read moremold, filthy floors and had a smell upon walking in. My blue socks turned black from walking on their floor. After showering I used their towels for floor mats just not to have dirty feet or socks again.We certainly will not be staying here again.

I understand this is a budget hotel and adjusted my expectations accordingly. However, I was still…read moredisappointed. I've been in hotels that charged less that were cleaner and offered better amenities. The listing said there was a pool. However, it was closed for the season. In August. I could understand if it was temporarily closed for cleaning but if the pool was not available at all it should not have been included in the listing. The listing also promised a breakfast but there was only one option (hope you like waffles). Other budget hotels would at least offer bagels or fruit. The room did not have a sheer curtain, only a blackout. If I wanted to bring in any sunlight, I was fully visible to people in the parking lot. So, you either have light or privacy, not both. There were other minor issues like ratty curtains and blankets. It would cost you nothing to make sure that the alarm clocks were set to the right time. For a second, I thought I was late to my best friend's wedding. I will say that the staff were polite and helpful. I don't want this review to reflect poorly on them. I know "econo" is in the name and that I should expect a cheap hotel in both senses of the word. However, it wasn't all that "cheap" in terms of price and could have been much better with just a bit more effort and management.

I recently stayed here for one night with a friend. Prior to the pandemic, we had stayed for one…read morenight a few other times. We were happy to see that this remains a nice place to stay - the hotel was clean, the staff was welcoming, the grounds were lovely & the parking lot is spacious. The pillows are very comfortable! We felt safe staying here. My only negative is that the coffee was not tasty, so we did not ask for a "grab & go" breakfast, we walked to a nearby Dunkin Donuts instead. There is a great Mexican restaurant next door! I would definitely stay here again!

Disgraceful and dishonest. This place is operating on a shoestring about to snap. You will have…read moreto wait well past 3 to check in. There is no pool, no working TVs, no breakfast. We booked 2 rooms and 1 constantly smelled of marijuana. I room had the smoke detector torn out. 1 room Had vomit or food product on the spread. Broken trim on bathroom mirror. No soap, you have to ask the "front desk" who was rarely there and appeared under the influence when they were. If you have a family going to the beach, do not go here. Families we saw with kids were very disappointed. Looks very bad on Wyndham!

Although the front desk staff was very cordial we were scheduled to stay two nights but only stayed…read moreone. Initially I thought the room was reasonably clean but worn and dated until I checked non eye level. The bathroom door was peeling away and the bed skirt had body fluids that I cringe to think about how long they may have been there. Wyndham has really lowered their standards.

I would give this place zero stars if that was a possibility. Yes, it's a Knight's Inn. Not exactly…read morethe cream of the crop. And we weren't expecting much to be honest. But you would think a hospitality business would have some hospitality and respect for it's customers. Not here. My boyfriend and I had no complaints about our room. We were traveling with friends and they were their experiences made me irate. Couple #1 (both men): They requested one room with a king sized bed. They arrived to check in and the owner suggested they take the room with two twin beds, so they'd be more comfortable. They both looked at the woman like she was crazy and said they'd like the room they paid for, not a twin room. She gave them a key and when they went to the room, it had two beds. They were livid when they went back to the check in desk and demanded that they get the room that they requested. The woman begrudgingly gave them a key. Couple #2 (asthmatic woman and man): They requested a nonsmoking room with a queen bed. When they arrived, the owner said she could smell smoke on them so she put them in a smoking room. My friend literally screamed at the woman because she had heard of what happened with our other friends and was already upset by the time she got to the desk. The woman put them in a nonsmoking room after the yelling, but the room had mold on the walls and there was purple goo running from the pipes under the sink. The last straw came at check-out. It was at 10 am and we came into the office to return our key. A man came out IN HIS BOXERS and checked us out of the rooms. He stood in the office for about 5 minutes while he did the computer work to check us out. I finally ended up calling and demanding a refund because it was such a horrible experience. I was able to get one and I really let them have it on the phone (which is totally not my style but I was outraged by how we were treated there) DO NOT STAY HERE. Seriously. They are rude, inappropriate, and clearly not fit to run a hotel. I vowed to myself I will never stay at a hotel that shares a logo with White Castle ever again...

If I could give it 0 stars I would because it is horrible, the customer service in the hotel is…read moreterrible, I wasn't expecting it to be the 5 seasons but I hoped it would at least be clean and let me say IT WASNT! My car broke down not to far from it so we didn't have much options and I checked in at around 4am and checkout was 11am and we were charged 92 dollars for a two bed room. It stunk like cigarettes and even had burned holes from cigarettes in the sheets, and sheets weren't even that clean. If it wasn't so cold outside I would've rather slept in the car or on the street. I suggest no one stay at this place unless you want to catch something.

This is a basic motel. Nothing fancy, and a bit dated, but it was clean and the AC worked. I was a…read morebit wary since there was no website or reviews online but it was fine. I'm writing this review to help dispel fear of the unknown for others. The motel is run by a nice Indian couple who live in a house right next to the rooms. If you are looking for a cheaper option (as I was), this place fits the bill.

turned on the light at 4am and COCKROACHES were all over the walls, I'm completely traumatized!…read more Also, people living in the back of motel, felt as though I was in the Projects....Old Saybrook should be ashamed to let such a place exist in the town!