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    Wallingford Inn

    1.0 (1 review)

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    9 years ago

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    Hilton Garden Inn Wallingford/Meriden - Guest room

    Hilton Garden Inn Wallingford/Meriden

    (45 reviews)

    $$

    On May 21st, I checked into Room with no issues. On May 22nd, at approximately 5:00 AM, I checked…read moreback into the same room with Jessica at the front desk. At that time, I specifically mentioned that I had placed the "Do Not Disturb" sign on my door and expressed my hope that it would be respected, as I would not be returning until later that evening due to scheduled meetings. When I returned to my room at approximately 8:45 PM, I was shocked and disturbed to discover that the room had clearly been entered despite the "Do Not Disturb" sign being displayed. The condition of the room was completely different from how I left it: The lights and lamps were turned on, although I left them off. The window shades were fully opened. The bathroom light was on. My clothing bag had been moved from the table to the chair. The nightstand and desk drawers were left opened. The bed cover that I intentionally placed on the floor had been put back onto the bed. I had to go to the front desk, request NEW BEDDING, place the Sheets and all on myself due to the Bed Cover being placed back on the bed which was on the floor! Personal bathroom items had clearly been moved or touched. This situation is extremely disturbing and unacceptable. A guest's privacy, personal belongings, and explicit request not to be disturbed should be respected at all times. To return to a room that had been altered in so many ways without authorization left me feeling uncomfortable and violated. Very disappointed with Charlotte-Burke-Thompson (Front office Manager) and Maguette Loechner (General Manager). This will never be a stay for me ever again, even if it means going to a Marriott Property or others!

    An event I attended did not order any vegetarian meals. Enid realized that I was looking for those…read moreoptions and offered to have a sandwich made. It was not just a slapdash piece of lettuce and a tomato but a warm panini. Caring and thoughtful, thank you Enid.

    Hamden Hotel & Suites - Interior

    Hamden Hotel & Suites

    (7 reviews)

    This is my FIRST and LAST time here!…read more I'm moving out to CT. Stayed here, with my bf and his parents, along with another relative (who flew out here to help us with the move). Checked in on 4/21. At first I didn't know what room E and I would be staying in. We asked the front desk employee for help. She was so disrespectful.. Rolling her eyes, while saying "you don't know what room you're staying in" laughing and all. We said "no, we don't". I then proceeded to give the name of the individual who the reservation was under. Her attitude went from poor to very nasty real quick! She was like "first name isn'f right lol". I then gave another name to which she then replied with "wow, okay very good haha". Like, really? How unprofessional can one be!? So.. the first room that my bf and I were given was absolutely DISGUSTING!! There is hole in bathroom door, room smelled gross, bathroom has tools and a can of WD-40 on sink counter, and it smelled like some kind of aerosol odor in there! So of course, I reached out to my bf's mom and she went to the front desk and asked for another room. The woman working was incredibly rude. She didn't want to deal with any guests. After his mom explained what was going on and how gross the room was, the employee gave us another room. As we walked away, she was acting shady. All she wanted to do was hide and be on the phone. She tried to make it where nobody could see or hear her. Well, that did not work. She stared me down and I could hear her talking smack. How incredibly disgraceful and sneaky.. for real! We went in and inspected it before getting our luggage and moving in into that room. Everything looked great.. Until we noticed mold in the bathroom! Yes, you heard that right.. MOLD on the wall of the SHOWER/TUB! TV does not work either. The toilet leaks when flushed. This hotel was so much nicer 17 years ago... It has changed DRASTICALLY! Not in a good way. The employees are nasty, They clearly do not want to work, nor be bothered. All they wanna do is hide and be on their phone! Hot tub, that is puny! Oddly shaped IMO. Pool is on the smaller side. Good thing I'm never coming back to this DEPLORABLE hotel. It's gross and poorly up-kept!!

    There are bugs in the room! I don't mean one kind of bug but different kinds that bite! The hotel…read moreneeds to close down and take care of this stat before others get hurt. My husband and I ended up in urgent care because of the bites! I wasn't able to take pics of my husband's bites that were also huge but here's my hand the day after. To the management (that I tried getting in touch with everyday for a week after our stay- your voicemail is full! ) I heard that ppl complained everyday about bites and you still are not doing anything about it. Shame on you!!!!

    Wallingford Inn - hotels - Updated July 2026

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