I visited Steve Hightower Salon after getting a recommendation from two friends - I hadn't yet…read morefound a stylist I was committed to in Atlanta so I was totally up for it. I checked out their website, read some reviews and booked my appointment online. The online booking process was simple and I got many reminders/confirmations leading up to it, which I appreciated. The location itself is and nicely decorated. Upon checking in the offered a beverage and had me fill out a form. Initially, i thought it was strange to fill out a form but after reading all the questions they were asking I really appreciated that they wanted to know that much information about a new client. I booked services with Rebecca and she was fantastic. She looked at my hair and we chatted about it for 5-10 minutes before proceeding to shampoo. She was chatty but not in an overbearing way and balanced chatting with quiet time - I'm an introvert so I appreciated this. The haircut was great- I could tell Rebecca was giving my hair the same care she would any client and she definitely took her time. After visiting many high end salons over the years trying to find the "one" I can definitely say I'll be back and visiting Rebecca again - for color and cuts. The only thing that was slightly annoying was they don't allow you to add a tip on a credit card. However, they have an ATM in their lobby for this exact reason, but (and this was just an unfortunate coincidence) I didn't have my debit card with me because I had just done my name change from getting married and my new card hadn't arrived, but my old card had been canceled. I hardly ever carry cash on hand and I felt terrible. Luckily, I live 5 minutes from the salon and drove home, grabbed some cash from my husband and went right back to tip her. She did a great job and I would have felt horrible not acknowledging that. Overall, you won't regret visiting them!

My significant other had been a longtime client of this salon and recommended that I give it a try…read more I received a couple of haircuts from Steve Hightower. The experience was acceptable, though hardly exceptional. I was surprised, however, to encounter a salon that does not even wash a client's hair before a haircut. Perhaps that is how appointments are completed in roughly fifteen minutes. The larger issue arose when my significant other received an unexpected call from her foot surgeon informing her of a last-minute surgical cancellation. While on her way to the procedure, she responsibly called the salon to cancel her appointment for that day. The receptionist responded rudely and informed her that she would nevertheless be charged a cancellation fee. Moments later, I received an alert from Citibank notifying me of a charge from Steve Hightower Salon. At no point had I authorized the salon to retain my credit card information on file. Naturally, I disputed the charge immediately. Later that same day, I spoke directly with Steve Hightower. The conversation was unpleasant, and his demeanor was unnecessarily abrasive. Nonetheless, based upon his explanation, I decided that I did not want the stylist to unfairly lose compensation, so I reversed the dispute. Several months later, I called to schedule another appointment, only to be informed by the same discourteous receptionist that both my significant other and I were no longer welcome at the salon "per Steve Hightower." Curiously, when I had spoken with him regarding the unauthorized charge to my credit card, he neglected to mention that we had supposedly been banned from the establishment. Professionalism, courtesy, and integrity matter in any business, particularly one built upon personal service and client relationships. Unfortunately, my experience here reflected very little of any of the three.

What an experience! I walked in 2 minutes before my appointment and was greeted promptly. They…read moreasked for my first and last name and let me know they would let my stylist know I had arrived. I sat down for just enough time to take in my surroundings, visited the ladies room which was clean and my stylist was ready for me. It has been some years since I have been in a salon. The energy from most I came in contact with or had the enjoyment of being around was great. Their attentiveness lets you know they understand you have places to be and they are taking you and your time seriously. Love it here. Already made my next appointment to return!

I didn't think I would ever have to write this, but I had an extremely disappointing experience at…read moreTexture Salon. I don't think it's fair for anyone to spend their time and hard-earned money on poor service, so I'm sharing my experience. I came in for a flat twist with two-strand twists, a simple style I've had done at Texture before and loved. Unfortunately, this time was very different. My two-strand twists were not completed properly. Many were left unfinished at the ends, and some were already unraveling by the time I got to my car. I also noticed shed hair trapped within several twists, and I was literally pulling loose clumps of hair from my twists as soon as I got to my car. This made sense because after the stylist finished, they put me under the dryer for just a few minutes, then quickly ushered me to the front desk to pay before going back to another client. I wasn't given the chance to properly check my hair in the mirror before leaving. The stylist also didn't clean up the shed hair sticking out of my twists, which made me feel like they didn't really care about the quality of the work. I've had bad salon experiences since I was young, and Texture was the one place I felt I could truly trust. I've been coming here since 2022 because of that trust. After today, however, I feel taken advantage of, and unfortunately, that trust is broken. I don't think I will be returning.

I LOVE, LOVE, LOVE MY HAIR!!! Mychael is AMAZINGLY…read moreTALENTED!!! Extremely professional and sweet. I was a bit apprehensive with booking due to the reviews here but I am so glad I went with my gut. Mychael did EXACTLY what I asked her to do. My hair came out beautifully. I will most certainly go back to her and I HIGHLY recommend Mychael! She is serious about her craft and I truly appreciate it. Thank you Mychael! #frozenmermaid

I think not! When a business treats me like they are doing me a favor, then I don't patronize that…read morebusiness. This is very difficult for me to write as I was very excited to visit Mychael Michelle for color and a press. On July 8th, I set my appointment for August 22nd. On Aug 21st I contacted her on Instagram and was told the salon is closed on the 22nd. No apology or anything even after I told her the system sent me a reminder to show up. Had I not contacted her on Instagram I would have been at the shop wondering what happened. Even after contacting her on Instagram I rescheduled a new appointment, but I will promptly cancel that since she couldn't bother to muster up an apology. I'll walk around looking a hot mess before I give her my money. *See my photo of the Instagram discussion*

The entire experience was great! I wish she was in Springfield,IL…read moreI enjoyed the washing of my hair and the other steps the took to car for my hairbrush as deep conditioning!

I questioned the products, as I was noticing that even though my hair was so much more manageable…read moreand silky after a service here, my hair would smell like sulfur and eggs in between "shampoos" and conditioners. I had my hair tested and found out chemicals were being used on me. They actually and BOLDLY acted offended at the mere suggestion, when I tried to question what was being used on my hair, and asked me to never come back. My hair, as it grows out, is clearly two different textures and I've been natural since 2018 and did the big chop in 2019. I'm now back to slowly chopping off this sneaky relaxer that found its way into my hair again. They need those products tested....including everything they hide out of sight. They were nice (and yes my hair was gorgeous) until I told them I learned chemicals were being used on me. No, I went no where else - just here. Let's not talk about the ghetto, shiny, German roaches trying to get in your purse and walking up the walls.

My experience with Roselee has always been phenomenal. She is very understanding and will flex her…read moreschedule to take of her clients. She is big on educating her clients and making sure they have what they need to have a successful sister loc journey. As a last minute person I had a big dream to finally get sister locs on my 33rd birthday. She couldn't get me in on the exact date on that weekend I was loc'd up and she turned a two day process into ONE!!!! So blessed that I found her.

Lawresha was awesome!! She styled my sister locs. Though I really needed a retightening, she styled…read moremy hair with pipe cleaners very well and my locs are fresh and revived. Price: Reasonable Atmosphere: Earthy and lots of parking. The shop is located on the third floor. There is an elevator. Customer Service: EXCELLENT! She was very personable and made me feel welcomed. My hair is pretty and I'll return.

I had a great experience at the weave loft. The actual…read moreshop is very chic modern. Great decor and seating is comfortable. As soon as I got there, my hair was washed and dried right away. The hair braided is amazing! The best braider I have experienced. The owner is very knowledgeable about extensions and did a wonderful job installing, cutting, and styling my hair. Actually, my hair looked great and the owner made sure to style just as requested 5 stars without a doubt. Great salon!

Let me start by saying the shop is beautifully decorated, the building easily visible and parking…read morewas a breeze. I called after looking online for a sew in and this shop popped up. I called and the owner Tamika abruptly answered and scheduled a same day appointment. She is very nice and personable. However, issues arose starting with the braid down. The braider Bri (I think) was heavy handed and Tamika instructed her to do a certain braid down pattern (double bee-hive) and I wanted another ( single circular) Which Tamika was ok with. This however prompted mean girl energy from Bri and I felt it. Moving on to Tamika actually doing my hair. She got upset because I did not want my tracks cut each row. I don't like cutting my bundles. She was also double tracking. She started making comments and trying to be funny. Like saying she was going to charge extra and I was banned from the shop, etc. It wasn't funny and I was about to leave but had an event to go to later. Long story short, the style was decent looking leaving the shop. But later that night as the wind blew, tracks were visibly exposed and it was bulky in the top and sewed extremely tight on the sides to the point where I cut the tread to keep it from pulling out my hair at the root/ follicle causing permanent damage. I'll have to go later in a few days to have someone else reattach the tracks to the braids once my scalp is not so tender. There are braids and tracks showing everywhere. This is one of the absolute worst sew ins I've ever gotten in Atlanta! I feel hustled. It reminds me of the $50 weave shop where they put amateurs and students in your head. Overall, one and done experience here for me!!! For $275.00, this shouldn't be the experience. I was wondering how the owner with 20 plus years experience had an immediate opening, now I know it's because she can't do no hair. She played in my head and my pockets! I will not return or recommend. EVER!

Look no further for your eyebrow needs!! Mindy is…read moreabsolutely amazing!!! This is an overdue review- I wanted to get my eyebrows microbladed during summer 2018. I took my time doing major research, calling around to get quotes, checking Instagram to go with someone I could trust who had good experience but I was feeling overwhelmed. Finally, I was referred to Mindy by a friend. Mindy was fast at responding, very sweet and professional, and knowledgeable in what she does. This was my first time ever considering microblading so I didn't know much, and she recommended that I have the ombré powder shading during my consultation. She answered all of my questions and concerns, and she made me feel comfortable, so naturally, I stuck with her.. and I even scheduled for my mom to get her eyebrows done too! My mom was so nervous, but Mindy was so patient with me and my mom throughout the whole process. I could tell that she really cared about our end results and made sure that we were satisfied with it. Her salon is well-kept and super cute! I constantly (still!) get major compliments on my eyebrows and give her major credit for her amazing job! I have recommended my friends and coworkers to her, and will be going back to her for my touch-up! Thank you Mindy! :)

Mindy is very passionate about her work and returning clients. She truly love her clients. I came…read moreback to her after 4 years because she did such an amazing job the first which lasted. I will be returning to her again for my next touch up .

Kahlila has been my stylist for 2 years! She has cared for my hair in a short pixie cut and now as…read morea long bob. I always leave the chair loving my hair and appreciating great conversation. 5 stars!

Kahlila Wood has a rented booth inside my salon suite 3000 windy hill rd suite 148 Marietta, Ga…read moreshe's a great stylist just not to good on when to charge cancellation fees I went to her back in 11/17 it was four weeks before going to her she never said anything about me being charged a late fee. All of the sudden I made and about on 1/18 after trying to book an appointment I was told to call Kahlila so I did she started I owe her a $25 cancellation fee I was shocked l been her twice every two weeks and she never said a word I said how do I owe you? She couldn't explain because she should've said something 2 weeks before January 2018 so I didn't pay her because she couldn't explain, 9/24/18 I made an appointment she denied it I texted her to ask her why she still couldn't explain so I said this is personal so if she don't need my $125 plus the $25 dollar cancellation fee I said I would pay even though she was in the wrong by not managing her books that's on her I told her I thought this was a place of business and professionalism? good luck going forward if you go to this salon Look of Luxe she acts kind but she try to charge hidden charges and if you Challenge her she denied service