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    Cortex Hair Studio

    4.3 (42 reviews)
    ModerateHair Salons
    Open 10:00 am - 6:00 pm

    Services - Cortex Hair Studio

    Haircut

    Cortex Hair Studio Photos

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    Reviews With Photos

    Jessica L.

    I know bad reviews always sound bitter, so I hate to leave them. But, I have never experienced hair damage like this in my life, and I just want to save someone going through the same awful experience. I just moved to Virginia Highlands area, and was looking for a new salon. With all of the positive reviews for Cortex, I decided to give it a try. I decided to go in for a cut just to test the waters and meet the stylist before I let her work on my platinum blonde hair. She was nice, cleaned up the damage from extensions and processing hair, and gave me a good cut. However, I was concerned that she might not have the experience needed to take my blonde down to a more natural color. So i decided I would ask the manager if they thought that she could preform services I was looking for. The manager guaranteed me that she would be able to safely work with coloring my hair. I shared that I am used to spending 500/visit on my hair and would spend any amount to make sure there was no further damage. Manager again assured me that the Stylist would be "Great at this" referring to coloring my hair. With this recommendation, I made an appointment to come back for my color. huge mistake. The process seemed like it was going fine - after I was rinsed off, I asked the stylist how my hair held up, because I knew it was damaged from being blonde. She said "Good - hardly any hair came off in the bowl". I would come to find out that this woman had ZERO integrity and completely lied. As you can see from pictures, she burned off a huge portion of hair. She styled around the mishap, charged me her whole fee, and accepted my 20+% tip. When I got home I thought something looked off, but no one likes how other people style their hair and put it up in a ponytail until I could wash it the next day. After washing it was so clear that something was wrong. All of the hair on the right side of my face was missing about 3 inches down from the root! Just gone!!!! I am amazed that anyone would have so little integrity and class. Not only did she ruin my hair, and lie to me about it... but then she billed me. I have never in my life been treated so horribly by a salon. I just wanted to share this story so that you can be cautious when choosing this salon for coloring. It could cost you 3 years of damage grow-out + the insult of paying them to destroy your hair.

    Inspiration photo

    Let me start this off by saying I've never left a bad review nor have I ever even reviewed a business online. So leaving bad a review is just not in my nature. I have been a customer of Cortex since 2015 and I will never return after my latest experience. If the haircut and color service that I paid for wasn't bad enough, the poor customer service from the owner, Marion, really drove the nails into the coffin. I had a horrible experience with a cut and balayage on May 1st, 2021. I saw Olivia and asked for a very simple hair trim and balayage. What I got, quite frankly, looked like a child took dull scissors to the ends of my hair and dipped the top portion of my hair only (!) in pure blonde hair dye. My hair is a medium brown so the underside was still medium brown. The owner called and left a voicemail stating that that was how balayage was supposed to look and spent a minute and a half over voicemail trying to convince me that what was done was done properly and with skill. It was not. To then tell me that the pictures she saw that the stylist took looked "absolutely gorgeous" is incredibly unacceptable when I sent the pictures attached here to her and it's clearly not at all what I asked for nor is it how anyone should execute a balayage technique. We all know how styling, lighting and filtering can make things appear different than they actually are....it's the magic of social media. The pictures here where I styled my hair how I do on a daily basis are completely unfiltered and in the same lighting to show the difference. Not only was I completely let down by Cortex I had to pay $300 MORE to get it fixed at a different salon that was highly recommended to me by people that I trust. The owner explained their policy to me and said had I come in to get it fixed there then we could've avoided this issue; however, I did not trust that they could fix the damage that had been done and didn't want to risk more damage and loss of hair. So instead I chose to go to another salon where friends of mine go and whose hair is always done with the highest of skill and integrity. Since they are not refunding my money for a horrendous haircut and color, I hope that they will use that $305 to further Olivia's education.

    Sarah A.

    If you're looking for Skip Boman - she has moved to Asheville, North Carolina. Go see her at Ananda Hair Studio!! It's a beautiful and easy drive from Atlanta. I still make day trips to see her!

    Skip did my hair for my wedding...platinum blonde highlights with halo extensions and soft curls...exactly what I wanted!
    Natalie A.

    Skip did my hair for my wedding...platinum blonde highlights with halo extensions and soft curls...exactly what I wanted! It's so sad she's moving away...she's been doing my hair for 5 years. I don't think I've tried any of the other stylists, but the salon is very nice and the people are friendly.

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    Felt very comfortable getting my hair cut. Everyone has a mask on. Plenty of sanitizer at the counter.

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    12 years ago

    Ask for Tracie - she is the best and takes care of my entire family! Great cuts and colors for men/women/children (4+).

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    Page 1 of 2

    Ask the Community - Cortex Hair Studio

    Review Highlights - Cortex Hair Studio

    Whether I have a specific style/color in mind or if I give her free reign-I am always AMAZED at the work Rachel does.

    Mentioned in 7 reviews

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    Don't think twice and book your appointment with Aisha! I went to see her for the first time in…read moreDecember of 2024. My hair was so unhealthy and in desperate need of a good cut and color. I was so nervous because I've had such bad experiences at other salons (even a big name salon). She was so welcoming and really listened to what I wanted. I did show her some inspo fotos. I felt very comfortable after our consultation. She was very meticulous with her work. She took her time and demonstrated precision and patience (she is a perfectionist). Fast-forward to the end, I was so happy. My hair looked so much healthier and she literally did exactly what I wanted. I have been back since then, and will continue to go back as long as she will keep me as a client. I took my mother-in law to Aisha when she came to visit (she was having issues at other salons as well) and was absolutely amazed. She now gets her hair cut with Aisha when she is visiting from Little Rock. I would love to gate-keep her but it would be so unfair. She's so talented and kind. Book with her and you won't be disappointed.

    If you're ready for the best haircut of your life, then I highly recommend reaching out to Cheron…read moreat Bespoke Hair Salon. She is pure magic with scissors! Cheron layered my hair beautifully and it looks fantastic straight or curly with little effort. I absolutely love my hair! Needless to say, Cheron is now on speed dial!

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    Sen Salon

    Sen Salon

    3.8(80 reviews)
    10.4 mi
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    I have been using Sen Salon for almost 2 years now. Switched cause I wanted to treat myself more…read moreand really see what a cut can make me feel. I heard from many locals that this is the place to get your hair cut done and done right. As an Asian Male, there is truly something unique about our hair. As long as you are flexible with anyone to cut your hair, then you can be seen ASAP. I always call beforehand and I always get to be seen same day within the next 2 hours. I only had two people cut my hair here, Michelle and Ken???? Ken is a new guy with dyed hair and speaks limited English. Michelle has been doing this for a while. I loved their old location but this new location definitely helps their salon shine. Lots of natural lighting and room for them to really allow an open space concept with seating throughout for others to see the magic happens. For the price of $28 before tip for a male's haircut, I think it is a fair price to ask in this economy and prime location. Hairwashing and shampoo is included for before and after the cut. Also if you want them to style your hair and prepare it for the day then that is also included with gel/wax/hair spray (your choice). Use cash if you can to avoid the 3% credit charge fee. Highly recommend this place. They will treat you well! Thank you Sen Salon for being you. Support this local one of a kind Asian business.

    Dropped off my daughter who speaks some Mandarin. There was miscommunication between the kid and…read morethe hair stylist to my surprise. My daughter didn't get the haircut she wanted and she probably didn't need the additional service offered. To sum it up, we won't be back unfortunately.

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    Cortex Hair Studio - hair - Updated May 2026

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