Service, quality and friendliness of the owners! Highly recommend this shop! They carry great gift items too! read more

This store is absolutely wonderful! Got the cutest baby gift and was able to have it beautifully and creatively personalized. Lisa was so helpful and really went out of her way to make sure I was happy. Glad to have this store in Redondo!! Thank you Lisa for a great experience. Will be back soon for more read more

The Monogram Shoppe - Cards & Stationery Near Me - Redondo Beach, California

I took a blanket in prior to Christmas. They did fast turnaround and the quality was excellent.

Highly recommend The monogram shoppe for children's personalized gifts. They have a great selection of items for boys and girls that can be monogrammed along with very nice handbags,beach bags and other items. read more

I have already reviewed this business once , and I have had many items monogrammed here in the past.... however my latest order was just absolutely perfect and I feel I had to share . It was exactly what I wanted and Lisa had it done and ready in the same day !! Thank You again , my sister loved her gift ! read more

The Monogram Shoppe - Custom Monogram gift - Cards & Stationery Near Me - Redondo Beach, California

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The Monogram Shoppe was absolutely amazing. Their customer service really goes above and beyond - especially Lisa, who was very responsive and kind via email. The products are so cute and they have great gifts. Definitely recommend! read more

The Monogram Shoppe remains my GO TO place for any gift I need to procure. Whether you need something fabulous and indulgent for a special someone or something more basic for a person you don't k is very well (hostess gift, etc) this is THE place to shop. Not only does the owner have impeccable taste and a flair for the fab, but she is super helpful and so nice that you never want to leave. Who knew that a beautiful cutting board could be monogrammed? Or that you really and truly needed another new monogrammed makeup bag? I love this place and am always excited for my gift recipients' reactions! read more

The Monogram Shoppe - Cards & Stationery Near Me - Redondo Beach, California

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Absolutely fantastic. Friendly staff that takes the time to explain everything (first time custom monogram customer). They followed up when my item was ready too. Great local shop. read more

This wonderful shop offers some of the best customer service I've ever experienced. Recently I've been working on some challenging birthday gift projects that require personalization. The staff at The Monogram Shoppe has patiently given me all the time needed to help work up my designs, as well as providing their own great creative input. All that, and their prices for embroidered monograms are extremely reasonable. They'll do screen-printing, too, I learned. Bring in your own items to be personalized or choose from quality selections in the shop. They sell some clothing, hats, aprons, blankets, pillows, robes, totes, tees & more.....not everything is on display so if you don't see it, just ask because it might be stored in the back of the shop. There are baby & child sizes available. My first two projects were completed to perfection in just a few days. Now I'm working on a couple more. Best of all, I'm having so much fun. Be aware that the shop is closed Sunday & Monday. There's a small private parking lot for the handful of independent stores on this block. Otherwise, metered street parking all around. Or....park free on Catalina north of Ave I & walk a couple blocks. read more

The Monogram Shoppe - Cards & Stationery Near Me - Redondo Beach, California

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Beyond great. I spent the last 20 minutes trying to rate TMS six stars, only to find out they go up to five. Must have a talk with the Yelp people. I could go on and on, but what is important to convey is three things. Lisa does great work. Never look past expertise, and Lisa has much. Second, she is prompt. She did an embroidery job for the daughter's jacket, and we were beyond excited with the quality (and cost) of the work. Lastly, and most importantly, she cares. She understands that her work product is important to people, and she is passionate about her service. It would be great if she offered COVID vaccinations at her store, but that's beyond her control (smile). read more

I brought in a bag I bought for my mom's birthday. I was really happy to hear that they could personalize it the way I wanted and they could have it ready in 2-3 days. It turned out that they had it ready in 24 hours. read more

The Monogram Shoppe - Monogrammed Lululemon Bag - Cards & Stationery Near Me - Redondo Beach, California

I have purchased items in the past and made special blankets for the shop to personalize. Thought I'd show their beautiful work. Thank you! It's not easy to monogram on satin blanket edging and you did a magnificent job! read more

The Monogram Shoppe - My baby blanket made beautiful by your store! Thank you!! - Cards & Stationery Near Me - Redondo Beach, California

After calling a couple stores in town, I quickly discovered the M Shoppe was the most knowledgeable. When I got to the shop and described what I needed, they walked me through all the details. Despite a minor miscommunication, they fixed everything in a timely manner. Gratefully, they're also the most reasonably priced in town as well. Special thanks to Lisa for being extremely professional and making my project come to life! I recommends 11 out of 10. read more

What a hidden gem of a shop! I've gotten several items monogrammed and they turned out great! The store carries so many beautiful purses, travel bags and travel items. As well as items for bridal, babies etc.... You must stop in to check out this wonderful store in the Riviera Village! Lisa is so wonderful and extremely helpful! read more

I was not expecting this experience based off the reviews and research of this company. What I received was a total lack of professionalism and accountability from employee, Lisa. Here it goes: I called this place on a Thursday and spoke with Lisa about an item that was advertised and available on her website. I was almost going to purchase it online, but good thing I did not; I chose to call the store directly to order it over the phone instead. The initial phone call with Lisa was great; I asked her if she had the medium brown bed still available, and she said "I just sold it last week" (update your website then). She essentially assures me she can get the product, but it might be a different color than I wanted to which I indicated was no problem at all. She says she just needs to text the woman who owns the company (wholesaler) to get the product and she'll call me back. Mind you, during this initial conversation, she proceeds to talk up the amazing product and takes down my complete shipping information. I hang up happy and eager to hear about what color I'll be receiving. Thursday evening rolls around, and I get the feeling something's up, so I hop online to her website, and low and behold, the item(s) are ALL listed as "sold out." Sizes and COLORS. Friday rolls around, and I finally call her about 20 mins before closing time because I know she's not calling me. Lisa answers, and she immediately tells me that the woman she purchases the product wholesale from was supposed to call me. Excuse me, what? I told her that I did not get a call, and now I'm wondering why this lady should be calling me when I initiated business with Lisa, not her; it is not the wholesaler's problem to solve. She proceeds to tell me how she can't give me the price that she advertised the item for, she only gets 30% off at wholesale, that they are way more expensive now, and that she "hasn't updated her website in two years due to Covid." Okay, not okay, why am I hearing this? What does this have to do with me? The appalling thing is, not ONCE did Lisa apologize to me. As a retail business, your job is to satisfy your customer and be humble and apologetic if you can't, especially when it's your mistake. Be humble and apologetic about your false advertising and for the fact that your website hasn't been updated in two years. Do your research with your wholesale people FIRST before you practically guarantee product delivery to a customer by taking down their complete shipping information and talking about how much they will "LOVE" it when it arrives. Instead, I received nothing but excuses, defensiveness, and even rudeness out of nowhere from Lisa: "I'm not gonna call you at 10:00 at night." Did I imply that? No. Isn't that obvious? I guess not to everyone. Regardless, I stayed calm and asked how the situation would be resolved. Her response: "Do you want the number for the wholesaler?" No, and it is totally condescending and unacceptable that you would ask me that. read more

Recently I decided that I would like some monogrammed shirts to wear during the warm summer months; both for my comfort and to help increase our branding efforts. I requested a sample shirt without our logo from one of the many online stores and was disappointed. On top of that, I had to pay for return shipping to send the 'free' sample back. Rather than keep trying samples sight unseen, I decided to buy shirts I liked from a local retailer and have them monogrammed 'offline' as well. My search led me to the Monogram Shoppe, as it is near my office and would give me the chance to support another small business. They did a fantastic job at a very reasonable price. I have gone back several times to get other items monogrammed, and recommend the wonderful ladies at Monogram Shoppe without reservation. read more

The Monogram Shoppe - These ladies are the best! - Cards & Stationery Near Me - Redondo Beach, California

Super sad and disappointed to leave this review as I love monograms and supporting local businesses. Unfortunately I made the mistake of bringing my graduation sash here to be monogrammed with my initials and MSW. I was surprised that upon pick up, the sash was already wrapped in tissue paper and bagged. Typically custom work is shown to the customer upon completion to ensure satisfaction. When I opened the sash at home I was shocked and disappointed to see that the monogram was slanted, uneven, and uncentered (as evidenced in the attached photo). Also, the C kind of resembles a G. We brought the sash back into the store where the employee claimed that she "could not see it" and that it doesn't matter anyway as I would be "only wearing it for one hour." I don't care if I planned to wear it for 30 seconds, I paid for a professional service and received shoddy work with obvious poor attention to detail. Frankly I am embarrassed to wear this sash to graduation, when it is the Monogram Shoppe who should be embarrassed to have such unprofessional work shown to the public. It is almost laughable that a company would provide this sloppy work to a customer and pass it off as acceptable. read more

The Monogram Shoppe - The monogram embroidered by the Monogram Shoppe - Cards & Stationery Near Me - Redondo Beach, California

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I got my stole for my college graduation embroidered here and I loved it! They are really nice and did exactly what I wanted. I'm not sure how much they charge per letter or how it works but I ended up paying $35, which was kind of expensive for me (being a college student lol) but it was worth it. I will definitely be back if I need anything embroidered! read more

The Monogram Shoppe - my stole for graduation! beautiful! - Cards & Stationery Near Me - Redondo Beach, California

This place is amazing!! They stand by their work and I am so happy with the job they did for me. It was done in a timely manner and with the best attitude. I would highly recommend them. read more

Lisa & The Monogram Shoppe are incredible!! The responsiveness, quick-turnaround, generous suggestions, and more make me a fan forever! Lisa designed the perfect newborn gift (monogrammed Giraffe baby blanket with mint green thread and a heart, beautifully gift wrapped it and shipped it...2 days from order to arrival! Amazing!! Lisa's customer care was wonderful. I can't wait to work with her again and I'm already recommending her and The Monogram Shoppe to family and friends. read more

I've been coming here for years!! They are my go to place for every baby blanket engraving I've ever done (that's about 10 kids.) Given that I don't have children, but love my cousins, nieces, nephews and friends kids this gift is extra special. I trust The Monogram Shop with some of the most important moments in my gift giving life and they've never let me down! read more

The ladies at the Monogram Shoppe handled all of the monograms for my bridesmaids wedding gifts and even a special quote that I wanted embroidered inside my wedding dress in memory of my mom. Everything turned out perfect! They even handled one of my orders in one day with no extra charge and saved me! Amazing service, great quality of work and overall fabulous experience. I will be back for future gifts! read more

Paid $18 to get "Mrs. Chadbourne" embroidered for an engagement gift. The person taking my order was helpful in picking out a font. However, when I received the finished product, I was very disappointed. The placement of the embroidery was terrible. It was supposed to be centered on the pocket but the empty space on the left side is 2 7/8" inches while the empty space on the right side is only 1/2" inch. It was also placed near the top of the pocket instead of centered vertically on the pocket. If they were confused about placement, they should have called before proceeding. The embroidery was uneven as there is more space between the words "Mrs." versus "Chadbourne" (double the amount of space in "Mrs" than in "Chadbourne"). I've never had embroidery complaints about my embroidered Pottery Barn items and embroidery is not their business. I'm appalled that a business specializing in embroidery could be this bad. Clearly, they didn't even do a sample on a separate piece of fabric to make sure the placement and size would be accurate. When I told them I was unhappy with the product, they just said it looks nice. They did not apologize or try to offer a discount. read more

The Monogram Shoppe - Not centered. Empty space on the left is 2 7/8" and empty space on the right is 1/2". Mrs" is spaced further apart than "Chadbourne." - Cards & Stationery Near Me - Redondo Beach, California

Great selection and service! If you are looking for a personalized gift, this is the place. We have been shopping here for years for business clients as well as friends and family. From embroidered towels, shirts and canvas bags, blankets, backpacks, toiletry bags and even wood cutting boards -- we've purchased them all from the Monogram Shoppe over the years and we're so happy to see the new owner, Lisa, is just as helpful as the previous owners were. One stop shopping for Christmas gifts! read more

Best service ever. I dropped my sons back pack off and she gave a two day turn around. Before I even made it home, she called me and said it was done. The quality was even better than the service. I will be going back for sure! read more

This is my go to spot for gifts! The two owners are so helpful and offer top notch customer service. The first time I went in, they did same day service that I desperately needed. They have fun gift items & everyone appreciates a personalized, monogrammed gift. They are the reason I support small businesses, they care about the customer, offer excellent quality, great prices and the store has the neighborhood feeling that everyone loves! read more

All I can say is that Karen and Michelle are AWESOME!!! I found out at the last minute that I could walk in my graduation ceremony, so I only had 2 weeks to order my sash from my school and then have it customized. I called a bunch of other places that had been reviewed on Yelp and either they needed more than a week to do the embroidery, or they were too busy, or they didn't even call back. The Monogram Shoppe said it would take about 5 days depending on what I needed but to come in and talk to them. At this point I didn't care about color, thread, font, I just wanted my sash so when I got there I told them "I trust your judgement" and they did not dissapoint me! read more

The ladies here and helpful, sweet, thorough, and quick! I got some robes monogrammed for the bridesmaids in my friends wedding and they gave me a quick quote over the phone which beat the competitors in the area! Not only did they have a ton of fonts to choose from and thread colors. She ensured the "blush" color I wanted she matched! Quick turnaround too! Dropped off on a Thursday done by Tuesday. Love them! The robes look beautiful! read more

Great place for any monogramming needs. We brought a very large towel order in for very rushed monogramming with a custom logo that had to be digitized and Lisa, the owner, made it happen like magic! Thank you again and looking forward to more monogramming over the years! read more

The Ladies at the Monogram Shoppe are awesome! Brought in a bunch of shirts for monogramming and they worked with me to help find the right font and size. Also got it done super fast and with attention to detail, not to mention at a great price! Highly recommended if you are looking for great service, quality production, and terrific pricing! Keep it up Monogram Shoppe! Thanks so much! read more

This place is awesome! Been coming here for many years now. Very friendly service and the work is always perfect!. I'm constantly recommending this charming little shop! read more

These girls are great! I am starting a nearby business and thought it would be nice to have my company name and web address put on a jacket. The result was excellent. It is easily read from several feet away on the back and it was done in a day. read more

Can't say enough about this place. They pay great attention to detail, they offer a great turnaround time and are such a pleasure to work with. They are all about making the customer happy and I would recommend them to anyone and everyone. Wonderful service all around. read more

These ladies are WONDERFUL! I brought in 4 shirts for monograming and not only did they do a fabulous job they applied their creative ideas to add in making these shirts darling, Thank you! read more

Love their merchandise, the monogramming is gorgeous and the service is EXCEPTIONAL! They got something done for me in one day for Christmas. In addition, I made a mistake and they fixed my mistake without charging me. This is customer service that you just don't see much anymore. Thank you! read more

I've known the girls at "The Monogram Shoppe" for a few years now. They monogram all of my uniform shirts, hats, and jackets with absolute quality. They are the kind of small business that still has integrity and they really do care about what leaves their shop. I believe they develop friend-like relationships with most all of their customers.....it is difficult not to love these girls. Great pricing and quick turnaround. Highly recommended! read more

Great place to get embroidery done! I bought several things to be embroidered to make my new home feel more like MY home and they came out fantastic! Not only were my towels and robe amazing, but the service was as well. The owners were very helpful since I've never gotten anything embroidered before. I would highly recommend The Monogram Shoppe for anything you would like to be embroidered. Thanks ladies! read more

This shop is amazing! Lisa has gone above and beyond to help me with my monogram projects. They price things affordable, and the products come out beautifully. If you need something monogrammed, definitely go here!!! read more

Weddings, Birthday, or "just because". This shop has the greatest things for a special gift. I've purchased everything from monogrammed undies to personalized salt & pepper cellars. Michelle & Karen (sisters and owners) are creative in the buying for their store and very helpful, sweet and entertaining. You'll love this little store. read more

I came here for some last minute bridesmaid presents. And when I say last minute, I mean last minute! What a relief it was to know it would be done in 24 hours and for a reasonable price! On top of that, they were just very friendly and helpful. Such a pleasant experience. read more