So happy this place exists in downtown Eugene! I took some work pants in to be hemmed, she did…read morethem perfectly - also took in my boyfriend's heavy duty work vest, she put in a new quality zipper and he was so pleased. The owner Celeste is so friendly and personable and fun. And! There is the cutest sweetest little dog greeter, Lila. It is worth a visit just to see her! The space is a delight - many uniquely designed fashionable creations to look at while you get your alterations taken care of. 100% recommend!! 5 stars!!!

Celeste is amazing!! She has done both of my prom dresses and they both came out amazing! She is…read morealso the sweetest person I have ever met. She has such a cute shop and I also was given ice cream lol!! I would recommend her to everyone!! book you appointment:))

Barb sewed on school letters to a wool Letterman Jacket. Very professional. Done as promised.read more

My son needed his letter and patches sewn onto his letter jacket. Barb responded quickly and came…read moreright out to our house. She verified everything we needed done and had them sewn on and delivered back to us in no time! Friendly with amazing service! Would definitely recommend!!!

Great work and customer service. I highly recommend Thea. She's very attentive to what you need doneread more

i cannot recommend thea enough! i was coming into town to visit family and had seen other reviews…read moreso threw a dress in my car that i needed altered and texted her to see if she'd have time on such short notice. we arranged for a time in the morning for me to bring it over and she carefully pinned it and we agreed on the alterations she would make. it's useful to know in advance that the only forms of payment she accepts are cash and check so i explained i'd need to stop at an atm because i don't travel with checks and don't even write many anymore and don't usually have cash on me. i already felt badly giving her such a fast turnaround time based on when i knew i'd be leaving town to drive back to seattle; i wanted her to confirm she would have enough time with all the other projects she has going to be able to complete my alterations without feeling rushed. completely by surprise, the *very same day* i dropped it off in the morning, she texted and asked if i could stop by at 7pm to try it on. my mind was BLOWN! i could not believe she had done all the alterations in the same day. the dress looks amazing and you'd never ever be able to tell it was altered, considering it was purchased from anthropologie. i'm a complete convert and client for life! i told thea that the next time i come to eugene i will contact her ahead of time and hope to drop off more projects. she is super sweet, clearly cares about her craft and is an amazing seamstress. what a find!!

Shola's cleaned a hard-to-clean fancy dress (think wedding party). Another cleaner had turned me…read moreaway. The job Shola's did is excellent. They know about different fabrics that have newer finishes on them. They were very careful and thorough, processing the dress through several times to get it just right. They even called to extend the service for one day so they could take their time. Both people who were at the counter were upbeat and friendly. Even though I live across town, this will be the cleaner I go to. They know what they are doing! The cost was VERY reasonable, good value.

Took my down comforter in to be cleaned and had a wonderful chat with Shola himself! What a great…read moreperson, I really enjoyed chatting with him, and he assured me that my comforter would be done in a couple of days. It was, and when I went in to pick it up, the employee who rang me up and handed me the comforter was pleasant. I was charged exactly what I was quoted, so no surprises. Don't be put off by the location or lack of ambience. They clean stuff, it's what they do.

OUTSTANDING customer service! I had a very big project to buy fabric for and very little knowledge…read morein how to go about doing it. Jean Marie's help made it as easy as possible and even went the extra mile in the end. A great selection of fabrics and super helpful employees: WINWIN. It's wonderful to have a family owned business in town that far exceeds any franchises out there.

This store has SO many fabrics to choose from! I'm going to be back in Eugene in June, and I'm…read morealready planning my visit to Jean Marie's!

I have given this a week to settle, but watching the continued impact of Karen's tactlessness on my…read moredaughter is a cause to give warning. We brought my daughter's wedding dress to Karen to be hemmed and have the straps shortened. Having one's wedding dress fitted should feel joyful. It's a gorgeous dress that she has chosen and she looks beautiful in it. It might have helped if she had said anything like that anywhere along the line, but M was left with very different feelings. When I asked about a small wrinkle at the waistline, Karen's response was that the dress was too small and couldn't be let out. (I thought the height of the strap might solve it.) When we got to the hem, M said she didn't really want her feet showing. Karen didn't ask how M liked where she pinned it, just said it couldn't be any longer. When it was clear M wanted to take another look at what she had done, Karen seemed to have a hard time shifting gears. She finally said she understood that M didn't understand what we were doing, but that we could look again. It all felt a bit strange. Karen may be very good at her craft, but diplomacy is not her strong suit. Noone wants to be told they are too big for their wedding dress and too ignorant to understand having their hem pinned. The process was awkward and uncomfortable and has had a lasting impact. We took our business elsewhere as M had no desire to see Karen again.

Very easy to work with, work well done in a short amount of time! I was pleased with the end…read moreresult(-:

Absolutely loved Natalia's alterations. I was very nervous, as I have never used these services…read morebefore and it was my expensive wedding gown. She was so professional and kind. The turnaround was very quick, and for the list of things needed-I couldn't believe how affordable it was! She even had me record her explaining how to bustle my dress, so on my wedding day I'd have a visual aide for my daughter to help me. 10/10 recommend her services to anyone I talk to!

I cannot say enough good things about Natalia's Alterations and Tailoring. I came in over the…read moresummer with a bridesmaid dress that was way too tight and only one week before the wedding. I was honestly stressed and didn't think anything could be done. Natalia and her team worked absolute magic. They were able to loosen the dress (which so many places said was nearly impossible!) and they got me in quickly. I had my dress back the very next day, fitting perfectly. The price was more than reasonable, especially for the quality and the turnaround time. Not only did they save the day, but they made me feel beautiful in a dress I was originally dreading to wear. Their kindness, skill, and care really stay with you. I've officially become a lifelong customer. We are so lucky to have them in our community.

I had a bridesmaids dress altered here and she was very sweet and accommodating to what I needed…read more When I got there she was prompt and very professional. She had my dress done when we agreed and it fit perfectly and made the perfect accompaniment to the bride.

I called first to ask if she could repair the zipper on my favorite purse. I took it to her and she…read moresaid she could replace it for $40! So awesome! She was incredibly sweet and fixed my bag in only a few days, not more than 3. She texted me when it was ready and I scheduled a pick up for the next day. You're able to pay with card. Will definitely be coming back to her if I have any other sewing concerns