This business is the best for help in the Tri-Cities on medical equipment and maintenance…read more Knowledgeable staff, good showroom, and home help. We are lucky to have a facility nearby.

Rating: (only because 0 stars isn't available!!!)…read more I am leaving this review to warn other patients, especially those dealing with severe mobility or safety hazards, about the deceptive practices and hostile customer service at this location. This nightmare actually began on May 17th, when my diabetic doctor submitted a prescription for a basic shower bench to accommodate my degenerative neuromuscular condition (FLNC gene mutation with myofibrillar myopathy along with diabetic polyneuropathies), which presents an extreme fall risk. Bellevue gave that office so many ridiculous administrative hoops to jump through that the doctor eventually gave up, believing they were doing something wrong. Because Bellevue made the process impossible, I had to wait until July 1st for a new appointment with my General Practitioner (GP) to start the entire process over again. My GP sent over a brand new prescription and my physical muscle strength chart notes by July 6th. Yet, for another full month, I was gaslit and given a rotating "word salad" of administrative excuses. My case was supposedly assigned to a caseworker named Leah, but she was completely MIA. I called and left messages for Leah at least half a dozen times, and she never returned a single one of my calls. When I finally called my health insurance provider directly, they confirmed they had ZERO record of Bellevue ever submitting a claim, and explicitly stated that a prior authorization was not even required for my item. (Which was one of the reasons given for the hold up) Bellevue lied to cover up their own internal backlogs. When I called back to address this and demanded to speak with Leah, I was blocked and handed off to a representative named Karen. Instead of an apology, Karen told me the item was "magically" rectified and slated for delivery the next day and didn't need that prior authorization. When I pressed her on the lack of communication, she became dismissive and huffy, defensively asking, "Well, do you want it to be delivered tomorrow or not?" The day of delivery, a supervisor named Ryan called me only two hours beforehand to make sure I was home, continuing the same dismissive gaslighting. To make matters worse, the driver arrived and dropped off a massive, three-panel transfer bench that would not physically fit into my short bathtub. When I called back to address this, Ryan became visibly upset with me for being upset, turned the blame onto me, and acted completely confrontational. He tried to rewrite history about what he originally told me regarding the equipment size, ignoring the physical reality of my standard bathroom setup. While Ryan did ultimately correct the mistake and deliver the proper 18-inch seat today, the gaslighting, total lack of communication, unreturned phone calls, and hostile attitude from staff members and management when caught in their own administrative failures is entirely unacceptable!!!!!! No disabled patient should have to fight a medical supply company this hard just to receive basic, life-safety equipment. Look elsewhere if you want honest service and professional communication!!!

Prices are great for drink, interesting stuff, lot of organic stuff…read more .

We are so glad we are able to shop here during our STAY AT HOME ORDER! The store is clean and…read morestocked. The staff is happy to be of service. We are truly grateful for their dedication! See you soon!!!

Lovely bouquet delivered with care (left I the shady spot on my porch). Beautiful bouquet. Sender…read morewas impressed as I was with the bouquet! Thank you

I just discovered this drive-thru coffee shop, in the back of a floral shop! The service was…read moreFAST, with a masked server (unlike those at Roaster's), and I received a tasty and reasonably priced cup of coffee. Way to go, guys!

This store is so good!!!! Everything is a good price and it's so awesome the staff is so nice and…read moreask if you need anything! I think you should 100% come here! I definitely recommend it!

I have always had great service from MCEC. I have been coming here now for over 30 yrs. With my…read moreappointment being almost every 3 tp 4 months. I have quite a few eye issues that have required seeing specialist which they have referred me to and I have received great care with excellent after care from MCEC. They take the time to educate me on my eye issues and make sure I understand whats going on. They are also great with service dog and my special needs. Love the staff, always kind and courteous. They have always been well equipped with the latest eye equipment and up to date with eye disease issues. I always enjoy my visits and always greeted warm smiles. If you have eye problems I definitely recommend them.

Dr. Purdue is an excellent Dr. I have dry eyes and he is very up to date with treatment, takes the…read moretime to thoroughly explain, and very personable. The staff are always very friendly and helpful. I highly recommend them.

Always good service from Doc to receptionist. Good advice on glasses frames for my face size and…read moreshape.

I went to Dr. Z for problems with dry eyes after a cataract surgery. You have to have 3…read moreappointments every month . They cost 275 dollars each and insurance does not pay for them . They heat the orbit of your eye and then express your tear glands . Then after those procedures you go back every year . The last two times I went in and again paid 275 twice my eyes stayed bloodshot continuously. I called and asked for a refund after I had an inside Sty that swelled my eye almost shut . Tried to call Canyonview and tried to get in , no appointments. So I called another eye Doctor that morning. I had to take a z-pack and he gave me an ointment (rx) and told me it was from a plugged duct ( that is what I was paying the 275 dollars for ) . It took 8 weeks and lots of pain to clear up . He put me on Miebo which I now have to purchase at 35 dollars a month . So I spent all that money ( complained about my red eyes on the last two visits) and never got a refund . Just don't go to Canyonview eye Clinic .

Dr Ngo is a gem of a Dr. He cares about his patients and is more concerned about eye health than…read moreany optometrist I've ever seen and I'm 67 and have had sight issues since I was 8. Dr Ngo acknowledged what I've been claiming for years... I have severe dry eye need cataract surgery and the last eye doctor I went to for years never acknowledged either of my conditions. That was Dr Janice Beck at Eyemart Express on Columbia Pkwy. I would not recommend her. Dr NGO is the best! I HIGHLY RECOMMEND HIM! Walmart Pasco Eye Care

Had a great eye care service with Dr. Ngo. Very friendly and professional. Highly recommendedread more

Dima was incredibly helpful, calm, & genuinely cared about helping my family with all our needs &…read moremore! The more we didnt ask how to save money or lower our bill to help with the new phone payment ect but he helped us with it anyways! He didn't ask for any sort of review, but honestly I am so blown away with his patience not only with my son, but with his co workers who couldn't be bothered to get off their own phones and help him help us! I would return to this store based solely off of Dimas demeanor and amazing customer service skills!

Great customer service. I been in there twice and the young female clerk took the time to help me…read more What a change, a store that provided customer service. Sorry that I did not get her name, she was great