*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa…read moreon Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks.

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a…read moretimely manner. I will be using them again.

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

tire pressure sensor light issue. Performed tpms test and determined low battery and tpms aged…read moreout. Made appointment, replacement price Quoted .Service performed and price as quoted. Great Place, Trustworthy, my go to place. Five stars

Very good and reliable automotive service. They go out of their way to save you money and are very…read moreefficient, not padding bulls the way so many other ships do. They are not the cheapest for oil changes, though, so you might want to go elsewhere for that specifically.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

Extremely Disappointing Experience - Rude Sales Management and No Follow-Up…read more We visited this Honda dealership as we begin shopping for a new Honda Pilot. Our goal was simple -- to understand current pricing and trade-in value so we could compare across multiple dealerships before purchasing by the end of the year. Our salesperson was polite, but the sales manager, Joe Jemley, was shockingly rude and dismissive simply because we mentioned that we planned to compare pricing from multiple dealerships. He actually questioned whether they "wanted to give us pricing" on a car and refused to provide a trade-in value for our vehicle. His attitude throughout the interaction was abrupt, condescending, and completely unprofessional. After the visit, I reached out to our sales rep and asked for someone above Joe to contact me to discuss the situation. I was told the GSM, Trustin Hampton, would call me the next business day -- that call never happened. I then called the dealership myself and asked to speak with Joe Jemley's manager, Chris Denny, and was transferred to his voicemail. That call was never returned either. This experience reflects a complete failure of leadership at multiple levels. Joe Jemley's conduct showed a total lack of professionalism, and the fact that no one from senior leadership followed up only reinforces the poor culture and accountability at this dealership. We will not be returning, and we strongly recommend visiting AutoNation Honda or Rusty Wallace Honda instead -- their professionalism and customer service were exceptional and a night-and-day difference from what we experienced at Airport Honda.

We went here asking for a test drive. We got told that their cars were double than our budget and…read more"why would I have you put mileage on a new vehicle that you can't buy" and other things that just made us feel so unwelcome and put off that we left. He was actively playing on his phone when he got asked to help us, then said that to us. Everyone else was super nice and I really wish we didn't get directed to him. Well we went and bought a new car somewhere else. The guy who said that was Greg. Super rude for no reason. Definitely will not be back. Felt like we were treated badly because we look young.

Solid 4 star. Can be a little annoying when they disappear for lunch and you show up to pick up…read moreyour rig and no one is around.. but they work their butts off and stay late to do a good job ahead of time. Very grateful for the work they put in, The Beast runs perfectly. I have no doubt I'll be back.

From the owner: Complete Auto Repair, A/C Systems, Alignments, Tune up, Major Engine Repair, Brakes, Steering and…read moreSuspension, Oil Change, Transmission and Driveline, Electrical and Preventative Maintenance

Suggested Fred's to a friend because I trusted them. Cars been there since November had to be towed…read moreback after first pick up, still sitting. Excuses and delays I'm very disappointed and will not be suggesting Fred's again

They are HORRIBLE AND LIARS. Last Tuesday we called and made an appointment for Friday (their…read morechoice). We dropped our vehicle at 9 am as we were told. By 2 pm when we had not heard anything, I called for a status and no one answered. I called again at 3 and left a voice mail. At 4 after no one returned my call, I called again only to be told that they hadn't looked at it because they had a "problem child". Vehicle was never looked at on Friday. 9:45 Saturday Bev called and gave diagnosis, got approval and confirmed it would be ready by 3. AGAIN, I called at 2 after not hearing anything and was told there was yet another vehicle on the lift and my vehicle would not be done by closing but would be done "first thing Monday ". Monday I called at 10 and Bev told me again, that they were working on someone's lights. I told her to put the key in the car and we would come and get it. My husband was there in 30 minutes and low and behold they were working on it on our vehicle. Took them one hour for the repair. Bev told my husband she was confused with another Escape (there was no Escape other than mine it was an Edge). As stated it took an hour so they could have still made the repair when I called on Saturday but apparently didnt feel like it. When I called Bev after my husband left on Monday, she still kept changing her story. She was confused, then our vehicle had been looked at on Friday, it was on the lift when we called... whatever twist she could put on it. If you value your time and expect to be treated with an ounce of respect and not lied to DO NOT WASTE YOUR TIME WITH THIS PLACE. Apparently if something better comes in, or someone they know, you'll get booted to the back of the line EVEN if you have an appointment

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

amazing service from eddie zamora he always is phenomenal he always goes above and beyondread more

Absolute horrible service department, went in for a recall that they determined just an oil change…read morewas all I needed. Within a few hundred miles there was knock. I took it back in, after a week I called to Christen to ask what was going on as no one contacted me. I was told at this time I had my transmission rebuilt but that did not fix the problem, they were going to check the engine next. Again, I do not hear from anyone so I call back again asking what is going on, now I am told I need a new engine. Eddie Zamora was a complete A=$hole on the phone as was Christen, Eddie would not even give me his name. Over a month later my 2023 ZR2 has a rebuilt transmission, a new engine and a new radiator. No communication, they clearly caused the damage and where completely ignorant when contacting to get information.