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Ellis Auto Service

3.9 (9 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

2 hours

Response rate

100%

Services - Ellis Auto Service

Auto diagnosis or inspection

Auto maintenance

Oil changes

10 More Services

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Ellis Auto Service Photos

Recommended Reviews - Ellis Auto Service

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4 months ago

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and professionalism.

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7 days ago

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8 months ago

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9 months ago

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10 months ago

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2 years ago

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2 years ago

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3 years ago

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Ask the Community - Ellis Auto Service

Smoky Mountain Automotive

Smoky Mountain Automotive

(4 reviews)

I absolutely love this place! The staff is extremely friendly and very knowledgeable. Their…read moreprices are very well-priced, and they always keep you informed of your vehicle. Jackie, who works the front office, is awesome and they met my timeframe of getting my vehicle back to me when I needed it.

This business sent me a text to offer appointments for services. I made a special trip to meet the…read morenew owner Shal. I explained what I needed my brakes replaced. I asked if I dropped off my vehicle on Sunday (Easter Sunday) if he could get it done on Monday. He said yes. I explained that I would pick it up after work (3:00).Again he said it would be fine. I had a friend drop me off. On Monday I called around 1:00 to check to see if my vehicle was ready. Stephen told me it would be ready in a "couple of hours". I asked so if I come around 3:30 it should be ready. He said yes. At 3:00 when I got home I called again expecting my car would be ready and I wanted to get the price so I could bring enough cash. Stephen again answered and told me "it was the next one in the bay". They close at 5:00. The last thing I wanted was a rushed job. Plus I felt lied to. There are many other shops that can replace brakes in my area. I will avoid this shop in the future and save myself time and frustration. Plus I don't want anyone rushing to get my car ready. After I got my key from the office I caught Shal to explain my disappointment after I took so much time to get this vehicle dropped off and picked up by another friend. Neither he nor anyone in the office seemed apologetic nor care that they didn't get my car ready as they said. Too bad so sad was their attitude. That's my attitude as well as I will move on to another service center that appreciates their customers and their business. And I would certainly not refer any one I know here. They are too busy for us anyway.

Ellis Auto Service - autorepair - Updated May 2026

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