Went to autopro because my cars headlight needed to be replaced. I had already bought the headlight, I just needed someone to install it because it's a little tricky in my car. I initially went to oreillys and they weren't able to do it. I then went to Firestone, and they wouldn't touch it since I didn't buy the part from them. I asked who they recommended and they said autopro down the street. I walked in and they had it installed in about 20 min for no charge (the case holding the bulb in place was a little broken so it took longer than usual). Awesome service and very friendly staff. Will be going back! read more

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a timely manner. I will be using them again.

*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa on Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks. read more

AutoPro Alcoa - Emails showing AutoPro agreed then failed to reimburse rental car expenses. - Auto Repair Near Me - Alcoa, Tennessee

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Saul and his team really took great care of me. They were very informative and actually showed me exactly everything they were doing. I totally recommend them! read more

First oil change away from the dealer. I couldn't have been more pleased. All the employees were so polite and welcoming. The price was great, and they offered me a coupon for my first visit. Plus I was on my way in less than 30 minutes! read more

Researched average repair price of work being done on my car and it was above the national average. Then after receiving quote via text and going to approve it, I see a $39 charge they tried to sneak in for "Shop Supplies". This was in addition to the high "Parts and Labor". When asked what this was, they couldn't give me a sensible explanation and weren't even sure themselves.Not happy with them since the change in ownership. read more

My AC needed recharged. They got me in that afternoon. Everyone was extremely friendly & professional. They went above & beyond what I expected. The mechanic even cleaned my headlights while waiting for the AC to evacuate! I highly recommend AutoPro! read more

Said the ford dealership put the wrong throttle body on the car. Were very scared that the intake was an aftermarket part but had nothing to do with the error codes. Eventually replaced the sensor myself which seems to have fixed the problem which is an 80$ part versus the throttle body being a 300$ part. I would not trust this mechanic with my car again. Maybe they're good at baseline problems but if you have recurring problems or aftermarket parts on your vehicle do not go here. read more

Rusty Wallace Kia told me it'd be $1800+ to do the brakes on my 2018 Stinger. AutoPro did a great job for ONE-QUARTER of that cost. Guess where I'll be bringing my car going forward? Staff is great as well. read more

My experience at Auto PRO has been amazing. They are always helpful and easy to work with. They are never trying to sell you on anything I had an instance where there was a noise and they did a full check and found nothing wrong. I feel like a lot of car places would've tried to sell me on something so I really appreciate auto PRO. read more

Timely, quality service at great value! Very responsive to make appointments or quotes. The staff is very friendly and helpful. AutoPro Alcoa cares about customers' needs! read more

The price was decent because there was quite a bit of work that needed to be done. But when we drop the vehicle off the steering wheel was tight and exactly how it is supposed to feel. When we took the vehicle took the vehicle home,i the steering wheel did not feel the same. There was a lot of "play" in it . Meaning you could turn the wheel left or right and the and the wheels would not turn. Hard to explain in words. Except you know when you move your steering wheel from side to from side to side the car moves from side to side. Well my vehicle did that before it went in for service. Now it does not. We took it back immediately for them to check it out, and they kept it for hours, but could not fix it. So the vehicle went in working correctly, but it came out not working correctly. So we paid them a lot of money to tear up the car in a sense. I hope the mechanical work they did turns out all right? ‍ IDK? read more

My pride and joy 92 Nissan had several issues that needed attention. Parker and Paul listened to my concerns and prioritized the work needed. My wallet only allowed for an alternator and transaxle drain plug replacement. The job was done right and the price was very reasonable! I would highly recommend this shop for your auto repair needs! read more

I chose Auto Pro on Gill Avenue, when I first retired here, because of my brother's recommendation. It was great advice as they do their best to work around your schedule and have been more than fair to my wife and I. I lived in large cities most of my life so it is very refreshing to have an auto repair facility that I totally trust. They also gave me the name of a local transmission facility that saved me $1500. I have two automobiles and will always take my vehicles to Auto Pro. Jackson R. read more

Traveling through over the new year holiday time and had a vehicle issue. These guys took care of me in such an honest and helpful way. Can't say enough about this shop. If you want fair, this is the place to go. read more

After having problems with two other places, they were very willing to have my car in and take a look to actually get down to the problem. Fixed it in great timing and had amazing customer service. Very genuine guys read more

Four tires for half the price of others plus 90k mileage tires! They were so efficient, fast, and very honest. I saw them repeatedly help customers when it wasn't a service they offered and gladly referred them out too. I will be getting my oil changes there from now on too as they rotate your tires free. Finally an honest tire and service shop! read more

I called and brought my car in for a repair and the service I received was prompt, kindly given, and reasonably priced. Everything works great, and I would gladly bring my car back here again. read more

I had a screw in my tire. They fix it right away great job! I was driving to Illinois tomorrow morning. I was happy that I chose auto pro ... read more

Good honest work. Fair prices. Was very happy with the work done on my last rotation and getting some lights turned off. Respectable and great turn around time for parts. I was back on the road in less that 24 hours. Will continue to use them on the future if something is out of me league or I'm tight on time. Will definitely recommend them to anyone read more

Very friendly folks here that took some time out of the normal big jobs to work in the little guy on short noticw. I believe they have two shops in Maryville and both would be a safe bet for honest work at affordable prices. read more

Having car trouble while passing through town? Look no further! I had car trouble on a Friday night, so I got a room at a motel to stay the night and get it looked at on Saturday. Saturday morning I took the car to the dealership. They said it would be 5 grand to fix it. Ouch! Well, two employees at the motel recommended Auto Pro, so I took it to them for a second opinion. They said they couldn't work on it, but that they would diagnose it. Well, first thing I know they are trying their best to fix it. They gave it a good shot, but it turns out the dealership was right - it was going to be an expensive fix. Auto Pro worked at it for an hour and didn't even charge me! If I lived there, they would be my mechanics. If you're just passing through and have an emergency, you can trust these guys - I know I will if it ever happens again. read more

I visited Auto Pro a few weeks ago because of the good reviews and they did not disappoint. The gentleman who helped me named Parker was very kind and they were able to fix my tire really quick. I was on my lunch break and they were so helpful. Highly recommended! read more