Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Our experience with Car Fix has been amazing! David and Mike takes the time to explain what is…read moregoing on with your car. We have had both of our cars worked on and they have done a exceptionally good job, at a fair price. We certainly appreciate kind , helpful people that are willing to go the extra mile to make things right.

Car Fix on Campbell Station Road is the only shop I trust with my vehicle. Wayne and Kaleb treat…read moreyou as family. They have proven to be honest and have the upmost integrity. They provide education about their diagnosis and findings. Their service is above and beyond despite how large or small your car needs may be. They have serviced my vehicle for everything from oil changes and brake replacements to engine issues after being towed. I'll continue bringing my vehicles here for all servicing. I encourage you to do the same.

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.

Had a problem with our Jeep drivers side not heating properly. North Knox Jeep did diagnostic…read more $2500 to fix. Took it to CarMax where we bought it. $1900 to fix. Took it to Dennis Hall. They found a different problem. $285 FIXED!!

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

My SUV barely rolled in and died due to a transmission failure in front of their shop. I took a…read morechance on replacing the part and doing service with them and have nothing but praises to say. Owner, Patrick, as well as rest of staff communicated very well throughout the process- in fact better than salvage company and even found a better deal on the part. The process took longer than expected solely due to salvage company delays. Service Street was on their game every time I called for updates and helped expedite the process faster than other locations might have. I will be back as I appreciated the staffs ability to communicate service without hesitation or attempt to upsell or find additional problems.

Well first let me start by saying I HATE and don't trust mechanics.... But these guys are…read moredifferent. First off they show you pictures of the issue in your car and the explain why it's a issue, and even show you a quick video of what the part does. NOT TO MENTION they quoted me a LITERAL $1000 cheaper then another shop. AND TO TOP IT OFF, they brought out freshly made cookies for every body in the lobby, with milk. This place is unbelievable and definitely the only mechanic I will use in Knoxville or even all East Tn

had to replace a head gasket, the bottom line is they did a bunch of extra work on the vehicle that…read morewas not communicated with me, i ended up paying $5300 bucks for a BUNCH OF EXTRA WORK THAT I DID NOT REQUEST, These guys charge about %35 above the average shop, they welcome you with open arms and smiles but they are going to rip you off at the end, I also had a bad experience with them on a AC job some years back, $2700 and after a year or so it started acting up. Bottom line they will try to bleed you for every penny.

Love this place. Great work, honest and fair. Would not use anyone else…read more One of the few honest repair companies left.

If you are looking for a 10 STAR automotive repair shop that will help you figure out what is…read morereally going on with your car, call Scott right now! He is full of knowledge, integrity, and honesty. He also has excellent character values. I knew from my initial phone conversation with Scott that he could appreciate and understand how hard it is for a woman to find a mechanic they can trust. He is this person! Not only was Scott able to pinpoint my concerns when he test drove my car, but then he fixed the problem immediately while I waited. A future repair may take more time, may need to order parts, but I won't take my car to anyone else. Chivalry is not dead at R & S Automotive. Thank you Scott.

Taking about three hours just to do tire surface took over an hour for them to tell me what was…read moregoing on with my tires. Then they took over an hour and a half to get me a News pair of tires to put on my vehicle me and one other customer was the only one in, the waiting area I was hoping to use them for future service like oil change and other things but when it's this slow, I have a problem. I understand if it was like 6 to 8 people waiting to be serviced, but there was only two of us I picked this place because the other service center was too busy to take care of my needs so I decided to try this out and was disappointed. They did the job and I got the tires that I need and they were pleasant and nice, but as far as waiting for almost 3 hours to get it done for two tires. I have issues.

Had a great experience at Service Street today:) I had gone there about 3 years ago for an oil…read morechange, and then started going somewhere closer to my house. I called yesterday to schedule an oil change...and the manager Nate remembered me! From 3 years ago! That made me really happy:) He remembered my car, (because it had been leaking oil severely at the time!) and he even reminded me that when I came in 3 years ago, I bought a 5-pack of oil changes, and I still had 4 left!!! Haha:) So, awesomely, I went in this morning and got an oil change. It took about 15 minutes and the guys were so nice:)

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

Amazing amazing amazing they are the best around period. Service is great they do great work on…read moremy edge they get me in right away

Visiting from out of town and knocked my rear bumper off and dislodged muffler bracket. They were…read morequick, friendly and very economical during a crisis. I highly recommend BAO's Autp Repair!