I have been a loyal Jim Phibbs, now Car Fix, customer for decades. Sometimes changes are just…read morechanges. That is not the case here. I am absolutely pleased feeling more a like a guest enjoying some great coffee in comfortable surroundings while my car is being worked on than a customer now. When my car was presented back to me, it was with the ac at a nice temp and as spotless as when I drove in. You can feel comfortable they mean it when they say their work warrantied. They stand behind it. And that all is appreciated.

My daughter received absolute top notch service from Brian & James. They took care of her air…read moreconditioner repairs at or below the estimated quote and done the same day. Work was spot on! In addition, they patiently walked her through some other maintenance issues that will need attention but were not urgent. She's a local college student and certainly not auto savvy - so to have these folks with such honesty and integrity in our corner for all her automotive needs is peace of mind for both of us. Thank you for talking care of her!

I've been using this Midas shop over the past year for oil changes and a few other things and have…read morecome to trust the manager Jesse a lot and think of him as a friend. Two days ago I dropped in for an oil change and asked to have my alignment check. My car had been pulling to the left a little. Jesse found the alignment was fine but my tire pressures were imbalanced. No charge for the alignment check and correcting my tire pressures! I highly recommend this Midas shop.

Visited on 07/14/2026 for my Nissan Rogue Heating Issue and met Isiah and my problem was solved to…read moremy satisfaction. I called back the next day for overcharge in labor charges and i got a reply that those were the charges and people working there have families (sure others have animals to feed) This is what i was charged Part Cost Labour Radiator Fan motor $692.99 $407.98 (Fair) Thermostat $67.99 $235.19 (Whoa) Valvoline Coolant $7.99 63.93 (What to pour the Coolant). My error not asking for a Estimate in writing neither was i offered one, They Told me about a 3-year warranty, bout that i guess time will tell. Overall great work and repairs but Guys ask for an estimate before to avoid surprises like 65 bucks to pour coolant in the radiator.

had to replace a head gasket, the bottom line is they did a bunch of extra work on the vehicle that…read morewas not communicated with me, i ended up paying $5300 bucks for a BUNCH OF EXTRA WORK THAT I DID NOT REQUEST, These guys charge about %35 above the average shop, they welcome you with open arms and smiles but they are going to rip you off at the end, I also had a bad experience with them on a AC job some years back, $2700 and after a year or so it started acting up. Bottom line they will try to bleed you for every penny.

I brought my car in so they could tell me witch cancer was not working. I was told it was both…read morecancers and the hole kat system. So I go pick up my car and bring her home because I don't have the $3,000 to fix it with them and as soon as I park it and leave it for the night I come back this morning and now she won't start. What do I even do about this?

This place runs like a well oiled machine. Fast and reliable service in a clean maintained…read moreenvironment. Prices seem standard but service is incredible. If you need tires this is the place.

Everything was amazing...service, promptness, products, and support. I recommend this locationread more

Our experience with Car Fix has been amazing! David and Mike takes the time to explain what is…read moregoing on with your car. We have had both of our cars worked on and they have done a exceptionally good job, at a fair price. We certainly appreciate kind , helpful people that are willing to go the extra mile to make things right.

Billy, Kaleb (Caleb?) and our tech were absolutely phenomenal working on our 2021 XC90. Long story…read moreshort, these guys went above and beyond to diagnose a series of issues with our EPB and ultimately fixed us up as quickly as they could. This included phoning a specialist at a different location, giving me updates (probably way too often), and allowing me to come by and pick up a car seat close to closing time. It really boils down to them truly understanding my situation and dealing with my anxiety around possibly have to take it to the dealer. They worked with my warranty company so all I had to pay was the deductible after they diagnosed it. I mean it when I say, there isn't a better repair shop in East TN, these guys have earned my business forever.

This isn't one of those sleek, slippery car places that has a big fancy waiting room and plush…read morecouches. They get you in and get you out. They fix the problem and don't find new ones in the process. AAA approved. Good service. Helpful, respectful guys. I stopped in here one morning about a puddle I was seeing underneath my car. They couldn't get me in the garage that day, but Scott came out and looked around to make sure I was good to drive around. Came back in a day or two later and they got my car up, did the work I asked for, inspected a few things, and gave me a good price. They even suggested I come back in a week later to make sure there were no more leaks. They took a look at no charge.

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

I'm a newbie BMW owner, with an 07 Z4. I enjoy doing my own work on my vehicles but was skeptical…read moreabout wrenching on a BMW until I had it checked by these guys, who came highly recommended by a co-worker. They checked the car and posted a complete evaluation with pictures online detailing what work was needed. What I really liked though was the tech adviser completely understanding why I wanted to do 2 of the 4 jobs myself to save some cash, and did not lay a guilt trip on me for letting them not do all the things needed. Nice! The adviser was willing to talk tech with me, and was not dismissive of my knowledge like a certain Jeep dealer I reviewed awhile back. All in all these guys will work with you and are knowledgable and considerate.

WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!! Went in for a check engine light, was told it would…read morebe about an hour, so I decided to wait. SIX HOURS LATER, yes sitting in their waiting room the whole time, asked if it was ready. The lady said yes, we ran a check engine light test and a smoke test, those both came back clear, So here are the recommendations of what MIGHT get the light to turn off. The grand total of what they think MIGHT be the problem is over $4,000. In the meantime the total for the tests that showed absolutely nothing was over $350. Definitely taking advantage of customers that do not know the reason their light was on. Customer Service never once checked in to let me know the tests were still being performed, never mentioned the smoke test was going to take over 4 hours (which should have only taken less than 2 hours), never once mentioned she was sorry this was taking so long, never once said thank you for your patience. Wow just wow!!

Amazing management and staff. Will definitely be working with them again in the future.read more

I really like these people. You can tell they're just good, honest people. I've been a pretty loyal…read morecustomer to C&D and while I have nothing against them... Tri-Co did an exceptional job and you could tell you were doing business with honest, hard working people. Just a great vibe. I def recommend them off of my first experience!