*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa…read moreon Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks.

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a…read moretimely manner. I will be using them again.

Everything was amazing...service, promptness, products, and support. I recommend this locationread more

They are the Chick-fil-A of tire businesses. They only hire clean-cut, hard-working, young men: no…read moretattoos, no cussing no cigarettes hanging out of their mouth. Clean, quick honest workers I highly recommend.

I have been a customer on multiple occasions. They have always been professional and timely. Just…read moreas important, all their employees have been friendly, helpful and gone above and beyond. I have stopped by to had my tire pressure checked and even needed a funnel for my truck. They have not hesitated to help. They will have my business for the foreseeable future! Well done!

From the owner: Hey Alcoa neighbors - did you know that Tire Discounters includes a free alignment with a standard…read more4-tire installation? In case you haven't heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We're located just down the road from you at 910 Vintage Alcoa Way, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words... if you want it, we've got it. Swing by the shop today, or get in touch with us at (865) 238-3071.

They changed a set of tires and cracked my rim. They do not keep records of their work. Be aware!read more

it's a budget tire center, but I found them very honest. they were selling me high quality used…read moretires. halfway installed they noticed a flat spot during balancing and informed and showed me. and then gave me a great deal on new tires. they definitely earned my respect. they would have definitely made more revenue selling me used tires but decided to be honest with me.

Fast, affordable, knowledgable, local small business...have been here twice for tire rotationread more

I was greeted almost immediately. Once I told them my issue with my tire they patched it and I was…read moreon my way. The cost to patch my tire was so cheap I couldn't belive it. I didn't have to wait very long. I would highly recommend this place.

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

An oasis of kind competence…read more Over the past few years, I've brought my 10-year-old sedan to Matlock for regular maintenance and one emergency, a gasoline leak. Everyone is always friendly, well informed, and gets the job done. I always felt like I was a real person talking with a real person, rather than a consumer transacting with an institution. I'd give three stars for doing what they promised at the time promised, maybe 4 for being extra personable. What gets them to a strong 5 Stars is what Joey Matlock did when something went wrong. To be brief and intentionally vague, I bought the product they recommended, was unhappy about it, and they replaced it with something better. No argument, no resistance. Just heard me out and did the right thing.

They are very helpful and knowledgeable about what a customer needs. Also they do not up sale…read moreanything. They will inform you what needs to be replaced.

Needed a tire balance for a 600 mile trip on short notice. If you count what time it took for me to…read moredrive to the shop and get back home, it was an hour. The shop was super clean, very fast and everyone was very nice. I will definitely be back when I need to get new tires for our jeep. I would recommend anyone needing to get their tires balanced and to keep up with the routine maintenance of their cars, most important asset outside of the motor, your tires!

top notch service, informative and transparent, good workers and management, they told me a few…read morethings that i didn't want to hear and they did it in a way that let me decide the course of action and they were super helpful and i will continue to give them my business because they treated my wife and i with respect and were honest.

I have been using jiffy lube for the last 4 oil changes,the first time they put a screw in sideways…read morethat goes to the air filter housing, second time oil all over engine and 3rd time ..oh and by the way they never vaccumed my car any of the times 3rd time they had to have let the air out of my tires because they all had 28psi and my sensor has been messed with no low tire light anymore. These guys are not professional , I will never be back. Shouldn't have came back the second time..

Do yourself a favor and don't trust these guys to diagnose your car properly. I stopped there only…read morebecause my power steering went out suddenly and they were nearest by. They fixed the problem with the power steering and tried to sell me about 10 other things I said no to. I believed them when they said my alignment was off, however, bc they showed me a sheet showing the alignment on each tire. I didn't get it done that day however because I needed some new tires and wanted to get it done at the same time. I took it to Big O Tires on Old Cedar Bluff road and told them I needed an alignment. They came back and said the alignment was fine and it didn't need to be done. Like, what the hell. I went to Big O because they don't try to sell you on crap you don't need, and going back saved me $80.

West End does quality work and they are fair. They tend to go over and above to do the right thing…read moreand I appreciate that.

They treat their customers, the way they themselves would want to be treated. Have a long history…read moreof integrity.