*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa…read moreon Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks.

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a…read moretimely manner. I will be using them again.

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

tire pressure sensor light issue. Performed tpms test and determined low battery and tpms aged…read moreout. Made appointment, replacement price Quoted .Service performed and price as quoted. Great Place, Trustworthy, my go to place. Five stars

Very good and reliable automotive service. They go out of their way to save you money and are very…read moreefficient, not padding bulls the way so many other ships do. They are not the cheapest for oil changes, though, so you might want to go elsewhere for that specifically.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

We came in on 7/3/23 to "to kick the tires" on the new CR-V. As we have been driving a 2021 CR-V…read morefor the past couple of years. Well I have to say the new Hybrid CR-V is worlds away better than the previous two generations of the same car. Having owned a 3rd, 4th and 5th generation CR-V this new 6th generation is so much better. It is larger, quieter, and if you opt for the hybrid you get away from the tiny 1.5l turbo and step up to a 2l that is much more responsive. Our salesman Gene Charsha was very patient and worked to make sure that all of our questions were answered and that we were fully satisfied and setup in the new vehicle before we left the dealership. My only knock on this dealership is financing. They didn't honor one of the Honda programs for loyalty, which should have reduced the bill by $500. And the interest rate was way too high. We will be refinancing with our bank within a month or two. Yeah $11k in finance charges is just too much. And they wanted to sell us a protection package that would have added almost $5000 to the total cost of the deal. Why when you can go online and buy the Honda Care for $4k less? All in all it was a good experience and I do hope that Gene does well in his future sales. Go see him!

Buyer beware, the internet price is NOT the "real" price! I drove 2 hours to look at a Pilot priced…read moreat $43,847 online and they actually wanted over 51k! I was very clear in my communications with them that I actually needed the price to be under 43k. So they wasted my time, over 4 hours of it by the time I got home! Hard pass on EVER doing business with them.

Solid 4 star. Can be a little annoying when they disappear for lunch and you show up to pick up…read moreyour rig and no one is around.. but they work their butts off and stay late to do a good job ahead of time. Very grateful for the work they put in, The Beast runs perfectly. I have no doubt I'll be back.

From the owner: Complete Auto Repair, A/C Systems, Alignments, Tune up, Major Engine Repair, Brakes, Steering and…read moreSuspension, Oil Change, Transmission and Driveline, Electrical and Preventative Maintenance

Suggested Fred's to a friend because I trusted them. Cars been there since November had to be towed…read moreback after first pick up, still sitting. Excuses and delays I'm very disappointed and will not be suggesting Fred's again

They are HORRIBLE AND LIARS. Last Tuesday we called and made an appointment for Friday (their…read morechoice). We dropped our vehicle at 9 am as we were told. By 2 pm when we had not heard anything, I called for a status and no one answered. I called again at 3 and left a voice mail. At 4 after no one returned my call, I called again only to be told that they hadn't looked at it because they had a "problem child". Vehicle was never looked at on Friday. 9:45 Saturday Bev called and gave diagnosis, got approval and confirmed it would be ready by 3. AGAIN, I called at 2 after not hearing anything and was told there was yet another vehicle on the lift and my vehicle would not be done by closing but would be done "first thing Monday ". Monday I called at 10 and Bev told me again, that they were working on someone's lights. I told her to put the key in the car and we would come and get it. My husband was there in 30 minutes and low and behold they were working on it on our vehicle. Took them one hour for the repair. Bev told my husband she was confused with another Escape (there was no Escape other than mine it was an Edge). As stated it took an hour so they could have still made the repair when I called on Saturday but apparently didnt feel like it. When I called Bev after my husband left on Monday, she still kept changing her story. She was confused, then our vehicle had been looked at on Friday, it was on the lift when we called... whatever twist she could put on it. If you value your time and expect to be treated with an ounce of respect and not lied to DO NOT WASTE YOUR TIME WITH THIS PLACE. Apparently if something better comes in, or someone they know, you'll get booted to the back of the line EVEN if you have an appointment

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

amazing service from eddie zamora he always is phenomenal he always goes above and beyondread more

Absolute horrible service department, went in for a recall that they determined just an oil change…read morewas all I needed. Within a few hundred miles there was knock. I took it back in, after a week I called to Christen to ask what was going on as no one contacted me. I was told at this time I had my transmission rebuilt but that did not fix the problem, they were going to check the engine next. Again, I do not hear from anyone so I call back again asking what is going on, now I am told I need a new engine. Eddie Zamora was a complete A=$hole on the phone as was Christen, Eddie would not even give me his name. Over a month later my 2023 ZR2 has a rebuilt transmission, a new engine and a new radiator. No communication, they clearly caused the damage and where completely ignorant when contacting to get information.