*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa…read moreon Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks.

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a…read moretimely manner. I will be using them again.

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

Fast, affordable, knowledgable, local small business...have been here twice for tire rotationread more

I was greeted almost immediately. Once I told them my issue with my tire they patched it and I was…read moreon my way. The cost to patch my tire was so cheap I couldn't belive it. I didn't have to wait very long. I would highly recommend this place.

hitch's is the best machine shop around with out a doubt ! After using these guy's I will not go…read moreanywhere else ! Super service and quality workmanship it's a shame I can't give them more stars . Thank you !!

The main guy is really cool and practical. Offers best prices around too. Great place to support…read morelocal owned business.

I brought in a difficult repair and Bruce went overboard to make sure it was fixed right.read more

1 star because I can not leave none. I asked him to figure out why my truck was pulling and he did…read more$3000 worth of repairs without fixing the problem. These included total replacement of my rear brakes (rear brakes won't make a vehicle pull) and replacing my front rotors. Finally he told me I had a broken suspension member and he couldn't replace it. So $3000 later it had the same problem. Also one of the rear brakes fell apart 2 days later and he tried to blame it on me. He di finally fix it for free, the only time I feel I got my money's worth from him. I know a few other people that have been there and have had similar experiences.

Needed a simple oil change and tire rotation. Called Red Line and they got me scheduled quickly…read more The technician was knowledgeable and efficient. Very happy with their service!

The blower motor quit in my car. They were able to come out quickly and replace it very fast. Very…read morefair pricing!!

Suggested Fred's to a friend because I trusted them. Cars been there since November had to be towed…read moreback after first pick up, still sitting. Excuses and delays I'm very disappointed and will not be suggesting Fred's again

They are HORRIBLE AND LIARS. Last Tuesday we called and made an appointment for Friday (their…read morechoice). We dropped our vehicle at 9 am as we were told. By 2 pm when we had not heard anything, I called for a status and no one answered. I called again at 3 and left a voice mail. At 4 after no one returned my call, I called again only to be told that they hadn't looked at it because they had a "problem child". Vehicle was never looked at on Friday. 9:45 Saturday Bev called and gave diagnosis, got approval and confirmed it would be ready by 3. AGAIN, I called at 2 after not hearing anything and was told there was yet another vehicle on the lift and my vehicle would not be done by closing but would be done "first thing Monday ". Monday I called at 10 and Bev told me again, that they were working on someone's lights. I told her to put the key in the car and we would come and get it. My husband was there in 30 minutes and low and behold they were working on it on our vehicle. Took them one hour for the repair. Bev told my husband she was confused with another Escape (there was no Escape other than mine it was an Edge). As stated it took an hour so they could have still made the repair when I called on Saturday but apparently didnt feel like it. When I called Bev after my husband left on Monday, she still kept changing her story. She was confused, then our vehicle had been looked at on Friday, it was on the lift when we called... whatever twist she could put on it. If you value your time and expect to be treated with an ounce of respect and not lied to DO NOT WASTE YOUR TIME WITH THIS PLACE. Apparently if something better comes in, or someone they know, you'll get booted to the back of the line EVEN if you have an appointment