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    The Mayo Hotel

    3.2 (206 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    T shirt from the cafe
    Steve M.

    This review is just for the hotel itself as I didn't stay here. I just stopped by because of its history. Spoke to the lady in the cafe who gave me the lowdown on the history. Purchased a rocks glass and t-shirt to take home. Not sure how expensive the hotel is but the place looks amazing from the grand entrance. Next time in Tulsa I will try to stay here.

    The lobby, transformed for the wedding
    Angela G.

    Came to a wedding here. Held in the lobby! The only complaint is that we had a room that the tv didn't work (this was already known) but we had to take the room because we only had an hour to get ready for the wedding. (Not sure why it wasn't already replaced with a new one). They did comp our valet overnight parking ($30). Otherwise, the room was huge, clean, comfy bed. Hotel located downtown, walking distance to things including BOK center. Beautiful venue for the wedding and reception.

    Bathroom without soap, shampoo or conditioner
    Cullen B.

    Terrible. Just terrible. The staff can't answer basic questions or provide any useful information about anything. The room we booked online wasn't available when we checked in so they downgraded our room but still charged us for the premium room we booked. When I tried to address this with the staff they said we'd have to wait for a manager to discuss the situation and kept answering phone calls and taking reservations while we tried to figure out when a manager would be available and why we were being charged for a premium room we didn't actually stay in. We asked 3 times for soap for the bathroom and kitchen and never received any. We eventually just went to a Walgreens and bought our own soap, shampoo and conditioner. Our room was missing an iron. I asked the front desk staff 4 times to deliver an iron to the room 48 hours later still no iron. I finally had to ask and tip one of the gentleman at the valet stand to help us get an iron so we could iron our clothes for the event we were in town to attend. We asked to have our room serviced while we were out from 11:45am to 4 pm. We returned at 5 and the room had not been cleaned.

    Damage done by valet

    BEWARE OF THE VALET. We stayed March 7th and left our car with the valet. This is how are car was returned the next day... If you stay here treat it as if it were a rental. Take a video or your car before- it will only take a min but will save you thousands of dollars in repair! So upsetting - there is no way the valet didn't hear, feel or see what they did. They didn't report it and now we're stuck w a big repair bill.

    Beautiful lobby/waiting area
    Heidi M.

    Our trip to the Mayo Hotel was mostly due to Tulsa King and wanting to check out the city. The hotel is absolutely gorgeous, chic and has a unique history. The museum housed on the 2nd floor has a collection of famous individuals who have stayed at the Mayo hotel, that include Babe Ruth, Lucille Ball, and Elvis Presley. The room was quite spacious with a living room area, a full kitchen and a large bedroom. The location was perfectly situated downtown and walkable to a couple restaurants. I was a little disappointed there wasn't a restaurant in-house (being remodeled), but there was an attached cafe serving some lite bites and drinks. Overall, a great stay and would love to come back once the restaurant opens.

    Laura G.

    Beautiful place. We were there attending a gala. Bar service was friendly but pours were off. The ballroom is beautiful but the windows could be blinding and the room doesn't have great acoustics. Catered meal was very good for the most part.

    Drinks
    Jennifer M.

    We Love Tulsa King.... So when in Tulsa you gotta stay at the Best Hotel... The Mayo!! From check in to check out everything was perfect!!! Our room was big and spacious!!! And looked just like the show!!! I love the old charm of the hotel. I did not like the shower!! It was just odd! Also the restaurant at the hotel was under renovations so finding a nice place to eat was tough as a lot of places are closed on Sunday!!! But we managed to just grab some drinks and food at the small cafe on the property.... A bit expensive but when you are hungry!!!

    Fifth Street burger
    Jon M.

    Great start, utterly disappointing finish. The property is picturesque, rooms are pleasant, & like every hotel it has its share of pros (dimensions, internet, food-services) + cons (shower, maintenance, mattresses, consistency). But the management & abysmal customer service make this a "never again." It was as shocking as it was embarrassing to see the level of indecency that passes for "trained" & "acceptable" here. The low hospitality standards of the GM were readily reflected in the bad hires. There were a few exemplary representatives, like Zeek, while the rest were mildly unprofessional or strictly deplorable, like Terry. After 2 days of interacting with the latter individual, we cut our (week+) tour short & left. The lack of customer care by this employee & GM engagement appears to be the status quo, unlike neighboring hotels (Brut & Ambassador Hotel specifically). It's disconcerting to think one unfit employee could add as much value as the detracted positive remarks & hard-earned tips otherwise garnered by any remaining employees we interacted with... Hospitality is a team sport & one bad apple truly ruins the bunch. So we're already anticipating the uphill battle for a refund as consequence for giving this business the benefit of doubt. As a wedding venue or residential property, it seems to be a hit. But for a staycation/hospitality business, they make it difficult to spend money here & enjoy the rich operational history + cultural significance of this landmark hotel. 2/5

    Rooftop is bomb.
    Cheri Y.

    This is where we stay when we are in Tulsa. We have been to weddings, had a anniversary party here in the suite. The suite we get is amazballs. The roof top is Bomb. The bar is cool. The service is excellent & the bed is super comfy with Seferra linens. Highest Recommendations.

    Adam S.

    What a cool hotel! I stayed in a super-new hotel on a prior visit that was nice, but this time around, I wanted something historic and The Mayo certainly has that going for it. The history of this hotel is eerily reminiscent of my hometown's (Kansas City) Union Station; both were considered architectural centers of pride, and bustling businesses that eventually fell into disrepair in the 1980s, only to be revitalized and stand tall once again. There's nothing in disrepair now, as the room was nice and the lobby was stunning. As far as I know, valet is the only option unless you find street parking around, so that's what I went with. At $30 for overnight parking, it's a bit steep. I had a nice view of the BOK Center and and other areas of Tulsa from the ninth floor. I have to say, the older single-pane windows made for a little additional chill in the room, but there's an adjustable thermostat so it's easy to balance out. While I really liked my room, I wasn't as keen on the bathroom. It simply wasn't very clean, and the floor had a sort of greasy, slick texture that was less than ideal. Two of the three shower-heads had calcified over and were not fully functioning. All in all, I found it to be a fun hotel and one I would stay in the next time I visit Tulsa on business. Also, shoutout to Walter who valeted my car, I enjoyed my surprisingly honest chat with him about life and family.

    Beautiful lobby!

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    1 year ago

    Loved the historical feel and the perfect walking distance to restaurants, bars, brunch, and the BOK.

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    2 years ago

    Slow check in process but I did my best to overlook it. The room was comfortable. The dining options at the cafe were not very good.

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    The shower is entirely too complex. There are weirdly three exit points for water, none of which make sense, and all cold. What on earth. I

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    2 years ago

    Terrible customer service from management, especially Dimitri who appears to be responsible for the terrible state of this hotel

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    Page 1 of 6

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    Review Highlights - The Mayo Hotel

    The Penthouse has an awesome view of downtown Tulsa & the Hotel offers various events through the year including live music.

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    Hampton Inn & Suites Tulsa Downtown - Guest room

    Hampton Inn & Suites Tulsa Downtown

    (31 reviews)

    $$

    Downtown

    I was in Tulsa for a 3-night stay during a biz trip, and chose the Hampton Inn as it's been a…read moresolid, reliable brand during all of my travel these past few years. This one, though, missed the mark in a few spots. But first, the good... I'll start with the front desk staff, who were always friendly and greeted me upon each arrival and departure. They even mailed some postcards for me, which was really nice. The hotel is also really conveniently located. It was a short drive to almost everywhere I needed to be. In fact, if the weather hadn't been so chilly I could even have easily walked to most downtown places I visited. Now for the "meh"... My room, located on the 7th floor, had a lovely view. Other than that, it was run down and could have used a refresh. Also, housekeeping never showed up after my first night, even though I was gone most of the day. Not really sure what happened there. They did clean it the next day, though. But back to my room: from a lampshade that looked like it had been sat on to strange brown stains on the wall that had me thinking a lot about those true crime podcasts I used to listen to, not to mention the exposed wires in the wall thermostat, it gave 1-star dive hotel in many ways. The walls were pretty thin, too, and I could smell/hear the folks in the room next to me. Luckily, they put away the joints and the music pretty early in the evening, but it still detracted from the overall experience. Parking was also really weird here. The desk clerk had advised I park at the garage next store, which I did on the first night. Folks, this place was CREEPY with a capital CREEP. I especially advise against parking there if you're a solo female. And while my car was ultimately fine, navigating the enclosed stairwell and abandoned office building lobby with no visible exits just to get out of the place was not my vibe. After night one, I just used the outdoor lot next to the hotel. It was only slightly safer feeling, as it was occupied by some semi-shady characters, but at least there were various options to exit without feeling like I was trapped in an amusement park funhouse. On my last trip to Tulsa, I stayed at the nearby Tulsa Club hotel (also a Hilton property), and if/when I return I'll choose that spot again rather than the Hampton.

    What a vibe! We're in town for the Billie Eilish concert, so of course we had to stay near the BOK…read morecenter. Perfect locale. The front desk staff were so friendly and helpful. The whole place just had this cozy, welcoming energy that made it the perfect place to rest. Clean and great views from our 8th floor room. If you're in Tulsa, definitely go. beautiful, and unforgettable.

    Fairfield by Marriott

    Fairfield by Marriott

    (47 reviews)

    $$

    Downtown

    Overall I really liked the hotel. Parking was super convenient, location was fantastic, all the…read moreamenities you could hope for, and as a cigar smoker it was conveniently located next to a cigar lounge! All you could want and more.. except a more comfortable bed. To be clear, I rarely find a hotel bed comfortable, I am always some level of sore the next day after a bad night's sleep, but unfortunately this is night 5 on this road trip, and the 5th hotel bed I've slept in and it is by far the worst for me. If you prefer a medium or softer bed you may be disappointed. If that isn't what you prefer then you'll love your stay here!

    You can download the Marriott app for quicker check in. I didn't do that so when I pulled up to the…read morehotel garage, it has a barricade to get in. If you already have a room key, you can just swipe that to get the barricade to lift. I pressed the call button and the receptionist answered quickly and lifted the barricade so I could get in. Going through the sliding glass doors into the first floor lobby area there is a second set of sliding glass doors that requires the room key or you must push the call button. The receptionist again opened up the doors for me immediately. From there, you will go to the second floor, where the receptionist desk is to check in. Hotel staff is very friendly and offer recommendations if you ask. Complementary breakfast available. Eggs, sausage and/or bacon, waffles, English muffins, scones etc. My room was clean, had body wash, shampoo and conditioner provided. My room did not get completely dark, because my room backed up to the parking lot and restaurants behind the hotel, where there were some light poles. Though the curtains are blackout, the light still seeped in from the top of the curtains. I was still able to get sleep. I just would have preferred a darker room. My stay included Friday, the first Friday of the month is the art walk. There was some loud music playing, but it was not too bad and they did not go past 10 PM. Hotel is very convenient to restaurants, BOK, museums, etc. because the hotel is in Downtown, you can expect to see a few homeless people wandering around. You may get asked for money if you were out walking about. I was asked twice as I walked across the street to Sisserou's. During my stay, I also noticed the same homeless person hanging around in the garage. My stay was good. I would recommend the hotel.

    SpringHill Suites by Marriott Tulsa at Tulsa Hills

    SpringHill Suites by Marriott Tulsa at Tulsa Hills

    (21 reviews)

    $

    Excellent!! Got the King studio, $159, very clean, quiet, great staff. Breakfast was good. No…read morecomplaints here about anything. Yelp says pets allowed but sign at the check in desk says service animals only, so there's that... Been to many Marriott motels, they all have allowed pets. Our dogs had a very nice stay, they were quiet and respectful.

    We had trouble finding parking due to the lot being filled with large storage containers…read more Unbeknownst to us, the hotel is currently renovating the lobby which I'm sure will be great once complete, but it's not the best experience for a hotel guest. Upon arriving to our room, we noticed there were several sweet ants crawling on the night stand and on the floor to the entry of the bathroom. We went back to reception and they immediately changed our room. The room itself was very nice and comfortable. The pool was smaller, but nice. There was a sign up sheet for access to the pool and you had to request staff to let you into the pool area. They also never kept any towels in the pool so you had to walk to the makeshift lobby dripping wet to request a towel. The construction guys accidentally set off the fire alarm at 8am on Saturday. That's one way to wake up. The breakfast area has been moved in to the small gym space while renovating and there's hardly any room. In addition, they did not keep breakfast well stocked and the toaster broke so options were very slim.

    The Mayo Hotel - hotels - Updated July 2026

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