Was here today 1-11-17 Heard a lot of great things about this place…read more As far as the sales person who was here today. He shouldn't be here. Made my friends and I feel very uncomfortable. We asked about a few items in the case and he didn't show us any of them. He stayed by the register talking to us from the other side of the store instead of close to us and the items we were looking at. Nobody else in store. He was smoking a cigar out front when we arrived. My friend I was with bought two firearms over the weekend from here and said the other gentleman is the informative one and the one to deal with, not the guy who is here today who can't lift a hand to help us or show us any of the merchandise in the cases. We'll be back but not when this guy is here.

Yesterday I sold two firearms to CT for their upcoming auction. The process was quick and easy and…read morethe prices they gave me were quite a few and I received a check on the spot.

So I scheduled a pistol permit class with Mike Rubino whom I assume is the owner. Class was set for…read morea Tuesday morning at 9:00 am. I sent a couple of confirmation emails and was assured that the class was on. I arrived around 8:55 am but the doors were still locked. Interestingly enough the sign on his store front did not say Tactical Solutions but was Diversified Public Safety? When no one showed up I called the number of the store around 9:15 am and got the machine. I left a message that I was waiting for the instructor. I decided to leave at 9:35 am as no one had arrived and left one more message. I never got a response either by phone or email. He simply did not show and never bothered to explain why. Luckily I did not pay in advance but unfortunately I had taken off of work for a half day to take the class, a half day I will never get back.

In the store for the first time to pick up a transfer. Very friendly, knowledgeable and efficient…read more. nice store with a decent inventory of AR parts and firearms. I will definitely be giving him some business and will highly recommend to anyone who cares. Nice local store..

From the owner: WTW Arms is a premier service company that offers everything firearms related — from firearms and…read moreammunition, to accessories, targets, fingerprinting, and appraisals.

I don't know what happened here but they aren't what they were when first open. No one answers the…read morephone.

Very happy with the service at Delta Arsenal. Jay and Ed go above and beyond to be helpful with my…read moreColt pistol repair.Ed spent time while I waited and worked until the job was done! Everyone I met so far, from the gunsmiths to the RSO to sales are all so pleasant to deal with. Such a refreshing experience from other Ct gun stores where I find the employees to be very unpleasant. A very welcoming environment, just like a business should be run.

I purchased a Patriot in 400 Legend yesterday. the box…read moremagazine is SLOPPY LOOSE and I'm afraid it will fall out with very little "encouragement" when I called the Mossberg CS 800 line, I was told it was supposed to be that way and there was nothing they could do. I do NOT RECOMMEND mossberg firearms and the poor quality and customer service I have experienced!

I bought a Mossberg Patriot 30-06 From Sportsman's Warehouse. Got the gun in and went to shoot it…read moreand it would not fire. After pulling the trigger over 30 times it only fired twice. Messaged Mossberg and they wanted me to take the trigger assembly apart to check something. I was not going to touch it because it knew and I'm not a gun smith. Sportsman's Warehouse has to send it back to them. Got the gun back a month later. It fired but doesn't seem right. I'm taking it to a gun smith in town now. Just a terrible experience with Mossberg and Sportsman's Warehouse has. Think I'm done with both now.

Love this place. Dan + crew are some of the nicest, down to earth and knowledgeable gun store crew…read morein the area. Range is always clean, resonably priced, they aren't down your neck with a stick up their ass like some RSOs at the other ranges in CT. They have been so welcoming to me and my daughter as females which is always most important to me when I walk into a gun store. I've been more than happy to do business with them and will continue my memebership there.

Staff very helpful and friendly. Prices are good. The facility is very comfortable.read more

Dishonest practices. Careful who views your trade. Clerk looked up item then made offer, and we…read moreagreed on a price. Clerk 2 comes along to check me out and apparently disagrees with price. Clerk 1 goes in back to make call and comes out and says no deal at all, even though we had an agreement. Item was inspected looked up online and offer made. Pretty shady business practices if not outright incompetence. I left choosing not to argue. Won't be back If you are selling something and they make an offer, make them write it down, it might keep them honest.

Called at 4pm. "We're open untiil 5pm", he says…read more Arrived at 4:30 pm. Doors were locked, dude is sat in the store in plain sight watching TV. Dude ignores repeated knocks on doors and windows by 3 people. Dude wouldn't answer the phone.