I am writing to share a disappointing experience I had at your location on Monday, July 14, 2026. I…read morehave been a loyal customer for years, visiting at least two to three times a week to ship both personal and business items. The staff is usually very friendly and helpful, but my recent interaction has made me question whether I will return. During my visit, I needed a box to ship my item. I noticed several empty boxes on the floor near the trash, as well as many overflowing from the outdoor trash cans. When I picked up one of these discarded boxes to use, a new employee, whom I believe was named Mariah (i belive) informed me that I was not allowed to use it and had to purchase a new one instead. I explained that I have never been stopped from doing this before. It makes little sense to force a customer to buy a new box when there are numerous empty ones being thrown away inside and outside the store. Insisting on an upsell rather than letting a customer reuse trash is poor customer service. While I was temporarily leaving to find a box elsewhere, I noticed the staff actively gathering the empty boxes to discard them. This experience was highly frustrating and fell far short of the customer service standards I have come to expect from your business. As a frequent customer who relies on your services for my business, I hope you will review this policy.

** Be Cautious ** This Riverwalk location charges a $4.99…read moreemail fee!!! What should have cost 25 cent ( 1 single sided, b/w copy) cost $5.26. You are better off driving 5-6 miles to the FedEx in RiverPark. Same exact email-to- print service, with NO FEE. The ridiculousness and audacity of this type of "fee"! Be warned of this location and their fees. I should have read the prior reviews about price gouging fees and surcharges.

No Proof sent. One week late. Double checked it would arrive on time when placing the order and was…read moreassured but no! They said they called me a day early to pick up but no missed calls or voicemail or email. When I went to pick up a got an additional attitude from the office staff. Go to a buisness that actually cares about their customers experience not this one.

We've been using Pecks for many years, business cards, invoices, proposal forms, and many other…read moreoffice forms. They've always been timely, and very fair on price. Velvet usually personally delivers my orders to my office. Velvet and staff are a pleasure to do business with, and I would like to just say Thank You to Pecks.

It was my first time getting a poster printed for me and they definitely delivered! They were nice…read moreand helpful, giving me the results I wanted & needed than any other printing services. Handled with care and great quality aswell. I highly recommend them for anyone needing anything printed from them!

Once again Creative Copy has come through! We needed invitations for my daughters sweet sixteen and…read moreKatie has come to the rescue. We sent her a prototype of what we wanted and she made one my daughter loved. We put in the order and she had them ready in a matter of days! Thanks again Katie!

I've had nothing but great experiences with AlphaGraphics, largely because of the exceptional…read moreservice provided by Marina Garcia. Marina manages all of my personal printing needs as well as everything for CICP, and her work is always handled professionally and efficiently. She's knowledgeable, attentive, and consistently delivers high-quality results. Anytime I need guidance or have a deadline, she's on point and dependable. If you're looking for a printing partner you can trust, AlphaGraphics and Marina Garcia are the real deal.

Ordered raised foil business cards for my new business, haven't started selling anything yet so I…read moream paying out of pocket from what little I was able to save up to make this purchase. I trusted them to make them look good but I never got offered a physical proof of it, only a digital one. When I got the cards, you can't even read a single word on any of them. The foil was thick on those areas and so you can't read any of the lettering. I wasn't given any options to get a physical proof before making a decision, I didn't even know you can request that. This little mistake cost me nearly $200 that I won't get back. I was offered a 50% discount to purchase more but I don't have that money right now. I was counting on these cards to get me in the door to customers to begin business and I spent what I had to do so. I am sure their work is excellent but for my first time, I did not get the best service and just wasted money which is delaying the start of my business. I already had issues with another business making my cards and wasted money on them so I searched for a more professional, local business thinking that there shouldn't be any fail with this one. I can't really use these cards because they don't look professional at all, they looks like a sloppy mess that makes it look like I made these myself and settled with the mess I made. Can't say I recommend this business, you just might waste a good chunk of your savings to get your foot in the door in a new business, saldy. I really hate leaving these sort of reviews, it doesn't feel good on my soul but I expected better and got very disappointed. Wish they had a refund or reprint policy

I've been using this company/transfers for over a year now, the transfers are a great quality,…read moreturnaround is very fast and their customer service is always 10/10!

The fellas set me up with an account and had me a couple orders ready frm one day o the next…read more PIeces are complete and in the customers hands happy as can be.

We needed a custom coffee mug to be made with photos on it. After browsing around from the normal…read moreplaces that offer that type of service such as Walmart and other retailers out there. Majority of everyone were either, it will take a week or more to ship to you (Before Christmas) or not available for in town pick up. I put the job up on Yelp and Ship CV answered. While others wanted to order 10 or more for them to either consider it. SMH. Once Ship CV answered on Saturday, communication was clean and clear: If they can do it? Will it be available before Christmas? Do I have to order like 10 of them to do it? And was it gonna be an arm and a leg? Answer to that is Yes, Yes, No and No. It will be available on Monday, price was perfect for a custom mug. Product is exactly what I wanted, and the staff are great there. Thank you and highly recommend

I needed almost 400 photos scanned and saved digitally. Joe is super and did an absolutely perfect…read morejob. His pricing was lower than his competition and we had a great time talking about family memories. If he and his staff do as well on his other services as they did for my project, this would be the place to go! 400 pictures down, another 1,000 to go!

Very professional responded to my inquiry in a very timely manner. Received a reasonable quote…read morecompared to competitors in the area.

Unbeatable price and customer service ! I delt with micheal! Thanks your your wonderful service !read more

The kind people at Valley Printing did an exceptional job on printing a time sensitive brochure for…read moremy family. Their professionalism and courtesy was much appreciated.

From the owner: You can call us and speak to an individual, no machines except weekends and after hours. We'll do…read moreall we can to help get your order processed. We can create and customize forms, print on promotional items, screen & embroider corporate apparel and much more. If you call us on a Friday and we don't answer the phone we are probably out doing deliveries. PLEASE leave a message and we'll be sure to get back to you once we get back in the office.