Called the Lock Guy yesterday, and he came out today. Did a fantastic job on the lock for my front door. Moved the lock receptacle for a better fit, and repaired damage that had been done. Everything works smoothly now for the first time since I bought the house. Highly recommended!!!! read more

He did a great job and worked within our non profit's budget. He was quick to return calls and I appreciate that. He was patient with my many questions and we were able to meet our needs in a timely way. He did the service requested and was able to work around our staff's unique work space. I recommend him and would use him again. We had him re-key several locks and then key half of the building to the same key. He changed several locks from a non locking set to a locking set to help with safety. read more

I have to admit, I'm disappointed. I have no doubt that he's a fine locksmith, especially considering all of these glowing reviews. I wanted to use him, but I was never able to get ahold of him despite calling multiple times over the course of 3 weeks. I left voicemails and texted, but unfortunately I never heard back from him. For awhile there, I was thinking I had the wrong number, but the voicemail greeting clearly states that it's him ("this is Joe"). I tried to be conscious over the fact that folks go on vacation or perhaps it was the height of the pandemic, but even after trying for close to a month, I eventually gave up. We had numerous jobs that we needed help with, at a various properties and places. We ended up having to hire someone else to do the job, albeit somewhat last minute. They did an adequate job, but the difference was that I was able to utilize their services quickly since I'm from out of town. I do wish I had the Joseph that others have mentioned. Here's hoping that everyone fares better than I did in getting in touch. read more

Hands down...Joseph is just Awesome!!!! I had him come to our home I had just purchased that is almost 100yrs old. There were many old doors and unusual doors for him to attend to on this project. He arrived promptly and was able to tell right away what work was needed and what options were available. He is extremely knowledgeable and was able to give me very sound advice on what ways to secure my home....not to mention he is just a fun guy to chat with!! We were new to the area and he had great information about the area too. I highly recommend Joseph to anyone wanting quality and reliability!! Thank you Joseph!! read more

Superb experience all around. Totally calm, polite and diligent locksmith who dealt professionally with my (slightly embarrassing) lock-out situation. Obviously highly knowledgeable about the trade, and free with good advice. Was thankful for the fast response time. One the best values in mobile locksmithing services IME to date. read more

I called The Lock Guy and he was able to give me an appointment within two days. He replaced a lock on our over 100 year old home which always adds its quirks to any job. He went over and above in his efforts to make things look perfect. He left my home clean and my lock fixed. I would definitely use him again and recommend him to others. For all of the work involved I felt his price was reasonable. read more

I called and got a return call very quickly. Although it wasn't an emergency, he came the next day and put back together a door knob/lock which had fallen apart. He adjusted the door opening and repaired everything to a better-than-before status. His charge for this work was very reasonable and less than I had expected. We enjoyed meeting and talking with him. Highly recommend The Lock Guy. read more

This guy deserves far more than five stars! I had been dealing with my annoying front door for ages and after realizing that I was not able to replace the lock myself (due to how the deadbolt was cut, and also because I really wanted keyless entry), I called Salem Lock and Door. They referred me to some curmudgeon that was absolutely useless, but that's another review... I called The Lock Guy and not only did he spend a significant amount of time talking to me about my door/lock issues, he scheduled a time to come out the next day. I went and bought the lock I wanted (using his recommendation) and he not only installed it quickly and with great attitude, but also aligned my door properly because it's been forever plagued by seasonal 'shifting'. I am MORE than satisfied and highly recommend! I only wish all contractors were as awesome, or that he worked on all aspects of the home. read more

Responsive on a Saturday morning. Gave great tips over the phone. Superb company IMO. We ended up fixing ourselves since husband is handy but he was knowledgeable about preventing the issues going forward and I'm very appreciative for that read more

Was able to arrive same day and change out all our locks. Was friendly and efficient. Would recommend to friends and family.

Quick, professional, and knowledgeable. Great service at a good price, and a pretty awesome guy to talk with while he was at it Definitely will be calling on him again if any more locks need attention. read more

Joseph has become our go-to guy for anything having to do with locks and keys. He is always prompt, friendly, and professional and he goes beyond the norm with his great customer service. Don't call anyone else! read more

I've used Joseph years ago. Recommended him to friends and family, who have all been happy. Used him again recently for a significant lock/security upgrade at our residence. Very pleased. He is prompt, helpful, great to work with. Reasonable. Conscientious. I even received a senior discount! read more

Super service from Joe, he was immediately responsive to communications, was clearly understood, setup the appointment, was on time, did great work, and was reasonably priced! What more could one want! HIGHLY recommend! read more

I would absolutely recommend The Lock Guy. He was professional, cleaned up behind himself, and did extras that he did not come to do. He replaced a funky piece of weatherstrip, didn't charge me - which was awesome because the piece I had was only 2 months old and they cost about $7.00. He then adjusted my screen door lock for free.. He left my complete front door in exceptional working order and all I wanted was a handle set installed. read more

Extremely helpful! Responded to my text in a timely matter and helped me with my lock problem. I have a lock that is over 100 years old, and he knew the problem by just looking at a couple of pictures. Highly recommend! read more

Third time we have used The Lock Guy. He is very quick to respond to a call, gets the job done in a quick and professional manner, and provides tips on how to better secure the houses/doors/etc. Very pleasant to talk to and work with. He is our go to person for any lock needs. His rates are competitive and there are no "hidden" fees that others have tried in the past. What you are quoted is what you pay, most excellent to do business with. I totally recommend The Lock Guy. read more

What can I say, he's just the best. The Lock Guy added a deadbolt to our apartment about a year ago, so of course when we bought our house we had to call him. He has fair pricing, does a wonderful job and is super friendly! read more

From the first phone call--friendly and easy to schedule a time for Joseph to come out. Arrived on time and dressed professionally. We visited and then he went about fixing the exterior door locks that we had installed. He corrected the mistakes showing me what was wrong. He also looked at two other doors as he was finishing up and fixed these as well. Most reasonable pricing and he will be our "Lock Guy" from this time going forward!!! read more

So glad I called the lock guy! He was able to get our original 1926 door hardware working and safe! Everyone else said I was going to have to replace it and I refused to give up on my crystal doorknob lol. He also suggested matching up the locks on the other doors and now I have one key to get into my house from any entrance! Extremely happy with the work and price and everything. You can tell he really cares about his craftsmanship and goes the extra mile to make sure everything is perfect. Thank you! read more

When I saw this many 5-star reviews, I'll admit that I thought they could not all be real. However, The Lock Guy (Joseph) really does provide 5-star service and I'm now writing this review as a way to continue to support his business. He came to re-key our new house and was on time, friendly, skilled, and reasonable in his pricing. You can be sure you are getting a high-quality experience because he has total control over his business and will not try to sell you anything you don't need. He is an expert on home security and seems happy to share his advice if asked. I very highly recommend The Lock Guy and will continue to use his services! read more

I couldn't recommend this business more. He came out with very little notice on a Saturday and re-keyed our new house. He was quick & professional and I believe went above & beyond. Thank you for your expertise. I wish more businesses would conduct themselves this way. read more

Joseph provided outstanding service. My front door lock was jammed and keys would not work. Joseph changed his schedule to help me out, which was really appreciated because of other commitments I had that day. He showed up on time, with a COVID mask, all the necessary tools and quickly fixed the lock. Joseph was very professional and knowledgeable. He cleaned up the doorway after his work. I would recommend Joseph to anyone. read more

Joseph is great- he has done work at both my home and my business- responsive, professional, pleasant and reasonable- I would recommend him with no hesitation- read more

What a lock guy. We had 7 locks that needed to be rekeyed plus dead bolts adjusted so when they locked, you would see the deadbolt latch running horizontal to be able to visually identify it was locked from a distance. Joseph arrived on time and we live about 25 miles from Salem. He had a great attitude, personable and knowledgeable. He introduced us to new and unique door handles that we love and had him replace almost all ours. Never even knew these existed. To our surprise , some of our doors were not installed properly and he was able to adjust the door hardware to make it work perfectly. Cleaned up any debris. When he gave us our bill, he voluntarily gave us a military discount. Call him, you will not be disappointed. One good guy. read more

Joseph, Salem's Lock Guy, is truly a master of his craft. We had more lock work than we'd realized, but Joseph was happy to do everything we needed, and worked quickly and expertly. Joseph makes up for all the not-so-great work we've had from other locksmiths. We highly recommend Joseph! read more

Great locksmith! He repaired the locks on some custom French doors. In my experience most other locksmiths would not demonstrate the care and precision that The Lock Guy does. Our doors and locks are now working perfectly. read more

Joseph is the real deal. We have used him twice and had over 20 doors and locks changed in our house in those two visits. His work is fast, affordable and high quality. He's also a charming guy. He had a lot of good suggestions and recommendations as well. I would definitely recommend his services. read more

Our dog managed to lock himself in our running car, so I placed an urgent call for service. The Lock Guy was friendly and put us at ease with his willingness to jump into action and head over immediately. He was there within minutes of my call. What set him apart from other Locksmith experiences (sorry to say, I've had a handful! :) was that he took the time to carefully assess my door and the make/model/year of my car and how he would go about unlocking it, in order to avoid damage. He referenced his guide and had our door unlocked in under a minute. Gaining entry into a locked car is not one size fits all. Significant damage can be done if not executed according to the specific door/make/model, so I appreciated his professionalism and carefulness, after a past experience with another locksmith left my door bowing and without a tight seal. Fingers crossed I don't ever need to see him again, but if a need should arise, this is who I'll call! read more

Joseph is exceptional at what he does, he has helped me out on multiple occasions. As a Realtor, I need to trust who I refer clients to, and I refer clients to Joseph without any hesitation. I would highly recommend Joseph to anyone needing a locksmith. read more

Amazing over the top service! We just purchased a home in Salem & needed some lock work done, Joseph did a great job! We had a issue with a keyless door lock, a part was worn out, Joseph ordered the part & returned within a few days with the new part and replaced it! Thank you Joseph!! read more

Very nice fellow... did his work quickly, reasonable prices, all the keys worked on every lock, the first time!

Joseph responded to my call immediately, came to my office within a couple of hours and had all the new locks installed several days later, despite the fact that he had to special-order several of them. He's very knowledgeable, efficient and professional. I highly recommend him. read more

I was attending a wedding on the outskirts of Salem and locked my friend's keys in the car. He was the first one I called and in glad I did. He was very helpful, patient and timely especially considering it was raining. It also helped that he was very knowledgable and also gave a military discount. He can do invoices with AAA as well. The price wasn't bad for the work he did On a Saturday afternoon. read more

After locking my keys in my car, I called a local guy thinking he would be the closest. There was no answer and when I verified his number, I called back and again got no answer. After consulting Yelp and seeing the positive reviews of Joseph-The Lock Guy, I called him and told him my story. He quoted me a price and I agreed. He was there quickly and worked in the pouring rain to open a car that is rated "very hard" to open. More than that, he gave me info on how to avoid another lockout and where to get a spare of my special key. All in all, I know who I will call if I need a locksmith again. Thank you. read more

Joseph aka The Lock Guy was very professional and friendly. He gave us expert consultation, repaired our door and installed our new fancy lock system. All with a very fair and affordable price. He went the extra mile and made sure we had a very secure lock setup with the new system. He was on time and made my family feel very comfortable while he worked in our home. Thanks again! read more

This guy is amazing! I was coming out of the dollar tree in Keizer and saw his van parked nearby. I asked him if he could make me some keys, and he took time out to make me a couple of keys on the spot before he went to his scheduled appointment. So, I called him to come and rekey all the locks on the house we just moved into. I have a lot of doors, but Joseph didn't care and went to work. He did a great job. And, today, my daughter-in-law called me in tears because she locked her keys in her car with her little dog inside in her super hot garage. Joseph had other appointments scheduled but took this as an emergency and responded right away. Unfortunately my daughter-in-laws new car is a fortress. It is a type of car that's close to impossible to get into. Joseph reached out to a rare master locksmith he knew (that came the distance & is pricey) & they were able to finally access the car. It wouldn't have been possible without his help. So, next time you need a locksmith, call Joseph. I can't tell you how much we appreciate his service! read more

We just bought a home & needed all of the doors rekeyed. Very professional & the pricing is reasonable. He explained everything that he was doing & why something would work or not work to protect our home. We highly recommend him & would use him again if the need arises. read more

This guy was very professional. He was recommended by a coworker when I bought a new home. He communicated very well and used text/photo message to help identify locks and the need for new ones prior to his arrival. After putting new locks in and re-keying everything to fit, he cleaned up his mess. He explained things very throughly and educated me on other aspects of locks. I highly recommend him. read more

Called The Lock guy to help a senior client of mine. He was prompt, polite, and didn't overcharge her to fix her back door! Would highly recommend him! read more