**DO NOT USE THIS PLACE!!**
These people are not only extreamly rude.
They take 4x's longer tham they quote & charge 2x's as much!
They take advanatge of people in tough situations.
All i needed was for them to unlock my car. The disbatcher said they charge $30 to show up & $35+ depending on what the lock takes. She said they would be out to unlock within 30 mins....2 HOURS LATER...they arrived. let me just point out that this is QUADROUPLE the amount of time they said it would be.
About an hour after waiting we decided to call to see what their eta was. In response the disbatch lady said "i will check" then just hung up. No.."let me call u right back" or " hold for a moment" this bitch just hung up. So we called back immediately just to make sure we werent disconected because the call ended so abruptly. This time a man ansewered. He was just as fucking pleasent as the woman. I said "i just was talking to the other gal on the phone & she said she would check, but the phone hung up..? I just want to make sure were being taken care of". He replied with "oh, well when she doesn't answer the phone it just goes to my cell."
First of all..whatTheFuck does that even mean??!?!
Second of all...he didn't adress my question or concern.
After that statement he said, "ya. She's checking on it."
THEN HE HUNG UP ON ME TOOOOO.
No "thank you", or "goodbye"
just *click!*
Phone etiquette is NOT a thing with these people.
So once they showed up 2hrs later, they then quoted me $138, literally double the amount over the phone.
I could understand if it was a difficult lock or if they had to travel far, however their facility was 0.4 miles away from where we were & it took them 1 tool + a total of 3mins to unlock the door.
This was such a scam, i feel so increadibly used. This place need to be shut down by the Beter Business Bureau immediately. read more
