First they charged me twice for the service call instead of just the initial agreed on price. We…read morewere able to work it out after some back and forth. Then they installed locks incorrectly and one of the door handles fell off within the first few weeks. They came back to fix it but due to a scheduling mix up stood me up and I had to call and re-arrange my schedule more than once. Then 6 months later two more of the handles fell off due to incorrect installation. I called and asked them to come fix it and they said they only warranty their work for three months. They wanted to charge me to come fix the poor work that they did initially. At this point I said no thank you and watched a few youtube videos on how to change locks myself. Don't waste your time or money. It's not that hard to just change the locks correctly yourself.

Quick, simple, service that go the job done. Worked with Shane to change some locks, make keys and…read morereplace some parts. Everything went smoothly and Shane was great! Highly recommended!

Excellent service! Came to us at the Hyundai dealership while we were getting work done and made a…read morenew car key and fob. We had looked online at Amazon and found a fob that we thought would work for $15 (normally very expensive otherwise). We got lucky and it was the right one and he was able to program it for a really reasonable price. We've waited years to get a new key and fob because we were quoted over $350 and this was under $100. So happy. He also called in advance to make sure everything was on schedule. Great service when it's hard to find these days.

I could not be more grateful to Tim for fixing my ignition and he did it so quickly that it was…read moreextremely inexpensive. He arrived much later than he had hoped but he doesn't know exactly what problems he is going to run into with each job. Tim assured me that he would get my car fixed and once he got here, it took him less than an hour. To top it all off, he charged me a fraction of what I would have been charged elsewhere. This family business is run by extremely knowledgeable, kind and humble people. I wish I could give this business more than 5 stars...Tip them!!! Thank you SO much Tim, you rock!!

Called the Lock Guy yesterday, and he came out today. Did a fantastic job on the lock for my front…read moredoor. Moved the lock receptacle for a better fit, and repaired damage that had been done. Everything works smoothly now for the first time since I bought the house. Highly recommended!!!!

He did a great job and worked within our non profit's budget. He was quick to return calls and I…read moreappreciate that. He was patient with my many questions and we were able to meet our needs in a timely way. He did the service requested and was able to work around our staff's unique work space. I recommend him and would use him again. We had him re-key several locks and then key half of the building to the same key. He changed several locks from a non locking set to a locking set to help with safety.

Fantastic job by Larry's Keymaster....he showed up on time the very next day(I called at 5pm)fixed…read moreour lock/got new keys/and also fixed a problem we'd had on our door for 20 years....Thanks so much!

Super fast like literally was in and out under five minutes key works like a dream now was cheap…read moreand a chill dude too

Recommend Joe's. Very nice and helpful people here. Gave us great advice and no chargeread more

I lost my keys to a chipped car. They came out on a Saturday and had me all set in no time, and a…read moregreat price to boot! Very nice guy, responsive, I highly recommend this business. Thank you Ira!

Fast service and very friendly and efficient. I would recommend him to anyone at anytime!! A++read more

Fair pricing. Quick and quality work ! Very responsive to messages and easy to work withread more

This man charged my girlfriend 270 for simply unlocking her car. I called as a new customer and he…read morequoted me 180 for the same service. He did not give her a quote and on top of that charged her extra because he said he would've missed another job if he took her call. Could have simply said sorry I'm not available instead of making her pay for his inconveniences. Be careful, this person obviously likes to take advantage of people as you can see by all the other 1 star reviews. Look somewhere else if you need a locksmith.

EMBARRASSING I accidentally locked myself out of my condo…read morein my pajamas! I wanted to crawl in a hole. Brandon was quick to show up, SUPER DUPER helpful, friendly and knowledgeable! Absolutely wonderful experience! 10 out of 10 would recommend

Absolutely amazing! FAST , FRIENDLY KNOWLEDGEABLE AND HONEST! Used these guys for everything from…read moreshop, home, car etc. Hands down the best in the industry

Very nice folks. Prompt and knowledgeable! When everyone…read moreelse says they can't help you, Key Concepts can. Thank you Larry's Locksmith for referring them!!

**DO NOT USE THIS PLACE!!** These people are not only…read moreextreamly rude. They take 4x's longer tham they quote & charge 2x's as much! They take advanatge of people in tough situations. All i needed was for them to unlock my car. The disbatcher said they charge $30 to show up & $35+ depending on what the lock takes. She said they would be out to unlock within 30 mins....2 HOURS LATER...they arrived. let me just point out that this is QUADROUPLE the amount of time they said it would be. About an hour after waiting we decided to call to see what their eta was. In response the disbatch lady said "i will check" then just hung up. No.."let me call u right back" or " hold for a moment" this bitch just hung up. So we called back immediately just to make sure we werent disconected because the call ended so abruptly. This time a man ansewered. He was just as fucking pleasent as the woman. I said "i just was talking to the other gal on the phone & she said she would check, but the phone hung up..? I just want to make sure were being taken care of". He replied with "oh, well when she doesn't answer the phone it just goes to my cell." First of all..whatTheFuck does that even mean??!?! Second of all...he didn't adress my question or concern. After that statement he said, "ya. She's checking on it." THEN HE HUNG UP ON ME TOOOOO. No "thank you", or "goodbye" just *click!* Phone etiquette is NOT a thing with these people. So once they showed up 2hrs later, they then quoted me $138, literally double the amount over the phone. I could understand if it was a difficult lock or if they had to travel far, however their facility was 0.4 miles away from where we were & it took them 1 tool + a total of 3mins to unlock the door. This was such a scam, i feel so increadibly used. This place need to be shut down by the Beter Business Bureau immediately.

I needed a deadbolt installed and like the sound of their pledge of low prices and fast response…read more However, I got neither. The courteous man on the phone gave me a two-hour window later that day and quoted a $29.00 service fee for the visit. When I asked how much the lock and labor would cost, he said the technician would assess the situation and give me a quote. The technician arrived 90 minutes past the end of the two hour window, though he did call and was apologetic. When he finally arrived, he wanted to charge me triple the retail price of the locks, and close to $200 an hour to install. I protested and he lowered the price significantly. This, according to the technician, is how they do business. He said, "We start high and then work with you." He did good work and was perfectly courteous but the whole experience was like buying a used car. I won't use them again.