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    The Lock Guy

    5.0 (4 reviews)
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    2 months ago

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    Advanced Lock and Key - Commercial hardware

    Advanced Lock and Key

    (8 reviews)

    Amazing service! Super competitive pricing! This is THE ONLY WAY to get a replacement smartkey for…read moreyour car. So glad I found them. I had no idea how convenient and professional and affordable a mobile locksmith could be. I needed a 4button key for my 2016 Subaru Forester. I contacted the dealer and the price was over $340. I saw that Ace hardware store could make a replacement 4 button key but it would be a week before the key would be available. I called Advanced Lock and Key and within minutes the dispatcher connected me to the technician, Jim. At 4pm, just as he promised, Jim drove in our driveway and within 15 minutes I had a perfect 4 button key at a reasonable price. Do not hestitate to call Advanced Lock and Key; I'm so glad I did! (Attached is a photo with the new key in the middle and the valet and original key that Jim reprogrammed for us. They all work perfectly! I'm just blown away with how simple Advanced Lock and Key made this process.) Update: Can I give these guys 7 stars? Jim restored proper function to our valet key!! One key we got from the Subaru dealer a couple years ago was a valet key. It never seemed, to us, to work correctly. If we locked the car with the valet key and then unlocked it with the valet key, the alarm went off until we put the valet key started the car with the valet key. It seemed useless. We took the car and the key to the Subaru dealer, showed them the issue and their chief mechanic told us "It's designed to function that way." Please. Jim needed to reprogram all three of our keys, which he did quickly, and now the valet key makes sense: If you lock the car with the valet key and unlock with the valet key no alarm. If you lock the key with the remote, the alarm system is set and if you open the car with the valet key then the alarm sounds. Perfect. BETTER AND MORE COMPETENT THAN THE DEALER!!! Thanks, Jim and thanks Advanced Lock and Key. The best.

    I have no idea what the deal is with this place but I wouldn't waste my time with them. I spoke…read morewith someone and said I would call back in a few minutes to book. When I called back, I got a different person who I guess didn't want to deal with me. So, she took my information and promptly hung up on me. So I called back because... what the heck, right. This time I get a third person who doesn't know what is going on either. So, he puts me on hold for awhile so he can call the woman who hung up on me and then they both come back on the line like a junior high group call. All I can ascertain is that the second person I spoke with got confused or annoyed when I spoke with her and assumed the other dispatcher was working on my call. If anyone would have bothered to have some patience or customer service maybe they would have been able to sort this out. But, drama and hijinks ensued while I am sitting locked out in the cold. But, whatever, the next locksmith I called was friendly, more affordable and at my door in 5 minutes. So, thanks for being shitty I guess.

    The Lock Guy - locksmiths - Updated May 2026

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