Prompt response to request to replace malfunctioning door lock; very courteous and professional.read more

Igor was friendly, punctual, and professional. He was able to provide us with quick service. We…read moregreatly appreciate the help!

We were locked out of our second house by tenants changing deadbolts. I called A-Tri-County Lock's…read moreSolon office(they have 8 so techs are quickly available in the 3 counties covered). I got VM but was called back immediately. I wasn't given an appointment, I was asked when I wanted the tech o arrive. I needed to go to a funeral nearby on the weekend & wanted to go to the house after. I was very surprised to find the price for Saturday the same as the weekday. Their solution to timing the appointment was to give me the tech's cell & told to call as soon as I was ready to start for the house. Jay C. arrived less than 10 min. after I arrived. His truck was really well-equipped, ready for anything. My husband arrived about 10 min. later. Jay was extremely friendly & courteous. He was also really good, opening the house in less than 3 minutes. I also liked he wanted proof of ownership to ensure we were the legal owners, which explains the caveat given about when the tech would arrive. "He may be delayed if we get a call from the police or other emergency." This company's service is so good seems they're who the cops call when they need a locksmith. Plus they're careful about keeping things legal. They hit 5-star status when Jay, finding out we planned to change all the locks didn't try to dissuade us or to use his company. Instead he offered us excellent tips on putting new locks in old doors. We highly recommend this company for it's speed, friendliness, customer service & quality. Oh, and did I mention the low price, too? [FYI no personal checks accepted.]

Jay came late on a Sunday night, price was great. He saved me money with his knowledge of locks…read more Highly recommend!

Very helpful, was able to switch out a lock cylinder on an old style lock. Home Depot wouldn't do…read morethis service for me.

My husband bought me a Can-Am Spyder F3 for my retirement that I lost the seat cowl key to. I…read moreordered a new lock set and took it in to MAC's and he replaced it for no more than good conversation! We talked about the military, life, death, motorcycles, cars and our pets ( his adorable girl greeted everyone). He's made keys many times for us and it has always been a good experience. I'm sorry someone has made a post stating they had a bad experience and that they felt it was racially motivated because my experiences are the opposite and I always refer people to him for their locksmithing needs and will continue to do so.

Couldn't do what I needed but passed me along to someone that could help! I liked that they took…read morethe time to help even though they weren't making a dime on the job! Customer service-----WHAT

These guys are absolute pros! They came, analyzed the issue, opened the lost-code lock to my panic…read moreroom and reprogrammed the lock all in Flash-level time. Very reasonably priced, too! 10 fingers up!

This gentleman called me and told me how to get to him to have my key made... Told me how much it…read morewould cost before I got to him... Says it won't take long... I will be heading his way when I am ready to have my new key made for my car!!!

This is an updated review. I originally wrote a bad review for reasons no longer Important. I did…read moresay that if the service provider (Ely) did the right thing, and fixed the issue, that I would change my review. I honestly didn't expect anything to happen, but I was wrong. Ely is an honest man, and did right by me, and my family. He has gone out of his way to help us with a key issue that we have been going crazy trying to solve. He exceeded my expectations, and changed my initial impression of him. This is a first, and left me glad that people actually still do good, honest business in this country. Thank you for your help sir. I apologize we didn't know more about our vehicle, but we're glad you have the knowledge to fix our only family car. Top notch!

Couldn't be more pleased with the service call today from G&L. I had a problem with a lock set,…read morecontacted them and they were on-site in less than 1 hour. It took the technician 20 minutes to correct the issue and I was back in my house. If you want quick, affordable, and knowledgeable service, G&L is the call to make. 10 out of 10 for them!

Keys were locked in a commercial space, called G&L and they said their guy was far away, so it…read moremight be after 5, could be before though. They never showed and never bothered to call, we called the next day and they said their guy was in Geneva and won't give a straight answer but won't be there today either....if you need reliability please look elsewhere. Can't tell you about their service because they don't bother to show or call.

I called Sam's Locks yesterday morning. Michael showed up and re-keyed one cylinder lock and one…read moredoor knob lock. I asked him to repair the loose doorknob. He said no problem. After awhile, noticed he installed a new cheap brass looking door knob. I asked him why and he said the old door knob was "no good" and that he couldn't repair. After finishing, he gave me an outrageous invoice for $300 For only 30 minutes of work. He said to write the check directly to him and Not the company. Very shady and dishonest cause I was quoted differently over the phone. When I asked why the high price, he said he would remove the new locks and leave. I gave him a check made out to himself, Michael Verbitsky, not the company. He said that he bought Sam's Lock & key and he was running the business now. I would Not use Sam's Locks again. Do yourself a favor and call someone else. Dishonest and shady!

Michael came out to my residence under 24 hours. Very friendly and very professional. Reasonable…read moreprice for a new lock on my house.

Great Place. The only place that had my unusual key. Great prices. Fast friendly service.read more

I had a key car fob programmed at this location before. Because of COVID-19 they are telling…read morecertain people that it cannot be fixed. I went to the dealership, paid more money, but was treated with Respect!